I have yet to install my lights. Received product in great condition. The are no instructions on how to properly install lights.
Took less than an hour to install the lights on my Harley FLHTK, and they look great. Super bright. Really pop on the front of the bike.
Dear Tim M,
Thanks for your encouragement.
We will continue to provide more brighter and better quality products. We hope you will accompany us on the way in the future.
I was very happy with my purchase and I would recommend it to everyone. The price was a lot cheaper than other sites that I compared it to.
You messed up my order.
But I like the headlight
So I will keep it
The first oder last year was promt
Easy to install and looks good when installed.
Received many compliments as to how good it looks on my Tacoma.
Dear Dwayne,
Thank you so much for your feedback! We're thrilled to hear that you found our product easy to install and that it looks fantastic on your Tacoma. It's always rewarding to know that our products are meeting our customers' expectations.
We're also delighted to hear that you've been receiving compliments on how good it looks! That's wonderful to hear, and we hope it continues to impress.
If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!
Thanks again for choosing our product. Enjoy your Tacoma!
The fog lights are not plug and play. Not that the manufacturer claimed they are but still are a bit complicated to install.
Delivered as expected. No not had time to install yet. Looks like it should work fine. Everything was in the package.
Dear Dave,
We are so grateful for your positive feedback! It's truly rewarding to know that you had a wonderful experience with our company. Your kind words motivate us to continue delivering exceptional service and exceeding your expectations.
Thank you for choosing us as your trusted provider. We value your business and sincerely appreciate your support. Should you require any further assistance or have any questions, please don't hesitate to reach out to us. We are here to help.
I ordered the recommended bulb, came quickly I like the durability of the product but does not fit properly
Shopping sucks I hate spending money
Both the ordering process and shipping was easy and timely. As described everything was plug and play - very satisfied!
I made an error with ordering and need to know how to return the uninstalled items and order the correct lighting for my customer…. Please advise.
Dear Shane,
We received your email and replied. Please check your email inbox, we will help you solve it. Please don't worry.
I am problems with the bluetooth going in and out, and i have the screws all the way in and ut seems im not getting enough light
Overall, set was nice. Would have been nice to know that you need additional wiring items to make items work properly/continue to work properly.
Dear Dawn Torbeck,
Thank you for your prompt response and for sharing your concern regarding the installation of the headlight combination. We understand that proper installation is essential for your satisfaction with our product.
We're pleased to hear that you've received the installation instructions we sent via email. These instructions are designed to provide you with clear guidance on the wiring and installation process. We believe that following these instructions will help you successfully install the headlight combination in your vehicle.
If you encounter any difficulties during the installation or have any questions about the provided instructions, please do not hesitate to reach out to us. We are here to assist you throughout the installation process and ensure that you have a seamless experience.
Received lights quickly, and they were as ordered. No installation directions for fog lights. And directions for headlights were not great.
I bought the goods several times. The goods correspond to the description and quality. Excellent store, I recommend buying goods there
Awesome! Highly recommended!. Order well received, on time and in perfect condition. Exactly what I ordered. Thank you
Lights came as expected easy install look great. The design is great and the lights came as expected.
Received order but not what I ordered I ordered headlight and mounting bracket but received 3 headlight set.
Answer: Extremely difficult! You get an auto-reply they received your emails, but no one actually emails you back. Their hotline is only open 4 hours a day. They respond one time a day on FB Messenger, at 2am when most people are asleep and can't continue a conversation. Extremely ridiculous.
Answer: I just installed them. Everything is plug and play, and everything went together without modification which is nice for my 16 Jeep Wrangler Unlimited.
Answer: Scam! Worst customer service I've ever experienced! They STILL haven't replaced a defective headlight even though I'm under a 1 year warranty.
LED Factory Mart has a rating of 3.5 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights and good quality. LED Factory Mart ranks 17th among Auto Parts sites.
Dear Aaron,
Thank you for taking the time to share your positive feedback! We are thrilled to hear that you had a great experience with our product. Our team works hard to provide excellent customer satisfaction, and your feedback motivates us to continue delivering exceptional quality. We look forward to serving you again soon.