I wish there was an instruction manual included on how and where to attach the extra wires to. As well as a guide on how to adjust the height of the new headlights
I am excited to put these lights on my Gladiator, but it would have been nice to have instructions to install them. I am a complete novice at this and fear I will have to hire someone to put them in.
Very fast shipping. I thought I purchased the wrong size. But turns out figment is perfect and very bright lights for my jeep wrangler. Thank you very much for the fast shipping and great service
Hi Timber, thanks a lot for your support and nice review. Have a good day!
Satisfied with the end result, however was not as easy as described. Headlights were simple install. Fog lights not so easy. Tail lights super fast and easy!
Liked the concept and the looks of the product. When installing them for some reason the lights didn't function as advertised. Ended up keeping old lights and disposing of the led lights I ordered
Wrong product sent can't get anyone on the phone nor email, bad business phone number, no one answers and greeting isn't even for said company
Dear Kasonya Boyd,
Thank you for bringing this issue to our attention, and we apologize for the inconvenience you've experienced with your recent order.
We have received your email regarding the wrong product sent, and we sincerely apologize for the mistake. Rest assured, we have arranged for a return and refund of the incorrect item.
Please follow the instructions provided in the email for the return process. Once we receive the returned item, we will promptly issue a refund to your original payment method.
We apologize for any difficulty you encountered in reaching us by phone. We are working to improve our communication channels to ensure a smoother customer experience in the future.
Thank you for your patience and understanding. If you have any further questions or concerns, please don't hesitate to contact us.
I, my blinkers on the jeep will not work unless the lights are turned on and on the right side, passenger side, it flickers and also does not work properly
Shipping took a bit longer than expected but satisfied with the lights. There were no installation instructions whatsoever so I used YouTube to do it.
Not everything needed included, especially instructions. Service is slow and incomplete to reply. Slightly disappointed on so many levels
Dear David,
We apologize for this experience. We sent the installation Instruction and install video via email. Please check your email inbox and any other questions please feel free to contact us. Our email service tiem is Sun. To Thurs.: 8:00 pm - 5:00 am EST, due to time difference, we will reply you in 24 hours on working day.
Only headlights had instructions, taillights were easy but some instructions for fog lights would be nice.
Dear Noe,
We apologize for making you concern. We have sent the fog light installation instruction to you by email. Please check your email inbox to find it. Any questions please feel free to contact us.
Thank you so much for yur support!
LED lights were good, but came with no instructions. It took several emails and all I got were pics of the LED lights and labeled wiring, which I already had. I just needed the instructions.
License plate lights work great my only problem was the screws provided were way too small and the old screws were rusty and broke tabs when removing so I hadda get creative mounting the lights
You refuse to answer my emails. You don't answer your phones. You don't communicate. Alls I want is you to answer the question. What do I need to mount my gas cans on your Molly?
Dear George,
Thank you for reaching out and bringing your concern to our attention. I apologize for any frustration caused by our previous lack of communication. We're here to help and want to ensure you have all the information you need.
To mount your gas cans on our Molly system, you'll need the following:
Gas Can Mounting Brackets: These are designed specifically to secure gas cans to Molly systems.
MOLLE-compatible Straps: These straps will secure the brackets to the Molly grid.
Bolts and Nuts: Depending on the type of gas can and mounting bracket, you might need additional hardware to secure the cans.
At the same time, our customer has contacted you via email to solve the problem. Please check the email information in time. Our customer support team is available to assist you with any further questions or concerns.
Thank you for your patience and understanding.
I purchased running lights and brackets for my Harley Davidson Street Glide St on 3/28/23 for the amount of $226.31. The description says the lights were plug and play. The items were received and upon inspection they were damaged and the coating was subpar. There was no wire harness making these lights plug and play. I contacted the business who advised the wires would have to be spliced together. I declined this and requested a refund for the misrepresentation of the items and the items being damaged. I was offered a 10% discount which I declined. I was told I would be emailed a return shipping label which never came. I disputed the charge with my financial institution and then I was emailed a return label. The items were delivered for 1 week and had not received a refund. I was then advised my card was refunded and would take 3-5 business days. 10 days and still no refund. Their phone number does not transfer you to an actual person so no contact can be made. This company is a fraud and should be shut down.
Ordered the Amber led fog light bulbs and the license plate lights for my Tacoma. So far great products will shop here again with out hesitation
Dear Adam,
Thank you so much for your kind words! We're thrilled to hear you had a positive experience with us. Your satisfaction is our top priority, and it's wonderful to know we hit the mark for you. We appreciate your support and look forward to serving you again soon. If there's anything else we can do for you, please let us know!
Easy and well-done homepage and good product descriptions. Fast shipping. It was my second order, the new have not install yet, but the first product was excellent.
Lights are bright and add a lot of visibility for people to actually see us, highly recommend them, and I have already recommended them to all my buddies. PERFECT!
Nice product.
Real nice set up things you would normally have to order. Everything camr in one piece.
Dear Antoine,
Thank you for your glowing review! We're so pleased to know that you were happy with our service. Your feedback is essential to us, and it's always rewarding to receive such positive comments. We look forward to serving you again soon and hope to exceed your expectations every time!
Just disappointed with shipment it got damage on way here the tab on grill to mount on truck got bent. It fixable. The grill is awesome but the delivery was not great
MY DEALINGS WITH THE PURCHASE FROM LED FACTORY MART WAS GREAT! I BOUGHT THESE LIGHTS FOR MY WIFES 2015 HERITAGE SOFTAIL, AND THEY'RE AWESOME. INSTALLATION WAS EASY AND SHE WAS READY TO GO THE SAME DAY. I FEEL BETTER THAT NOT ONLY MY WIFE CAN SEE CLEARE, BUT THAT OTHERS CAN SEE HER. THANK YOU!
Dear MARLIN,
Thank you so much for your wonderful feedback! We're delighted to hear that you had a great experience with your purchase from LED Factory Mart.
It's fantastic to know that the lights were easy to install and that your wife is enjoying her 2015 Heritage Softail with improved visibility. Your safety and satisfaction are our top priorities, and we're thrilled that our product meets your expectations.
If you ever need anything else or have any questions in the future, please don't hesitate to reach out. Thank you again for choosing us!
Overview
LED Factory Mart has a rating of 3.5 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights and good quality. LED Factory Mart ranks 17th among Auto Parts sites.
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Dear Rick P,
Thank you for your feedback regarding the installation instructions for your product. We appreciate your patience as we address this matter.
Upon review, we have attached the installation instructions to this message for your reference. We hope that these instructions will assist you in the installation process. If you require any further support, guidance, or have additional questions, please do not hesitate to reach out to us. We are here to provide you with the assistance you need to ensure a smooth installation.