LED Factory Mart

It was a pain to figure out how to get the Bluetooth to work but once it was done, I love it!

The product works well, but the instructions are written by a non-English speaker, which can be confusing. And there are NO instructions on how/where to connect the yellow (turn signal) wiring.

I bought the color changing halo headlights.
6 months in I replaced both bulbs under warranty. Now 2 yrs later only headlights work no colors. I worked with David.
My email *******@hotmail.com

I tried to type in my code for veterans discount but it keeps saying it's invalid. My code I was given is GX-Q70WRG4W2P So I never received my discount. I love the lights but it would have been helpful to have instructions on how to install the lights.

I installed the lights and could not get one of them to work. It would also be nice if instructions came with them. I found them online and will attempt again.

Customer service is non existent, The company removed the funds from my banking institution, 28 days later still no product. I have sent over 15 emails to the company, no response back, when you call the company you will get no answer, there is only an automated recording. I never have received one call back. I tried contacting on Facebook as well no response there as well. Been working with my bank to get my money back for a product that was never shipped. $#*! THIS COMPANY I HIGHLY RECOMMEND NO ONE ORDER FROM THIS PLACE. Save yourself the aggravation and order from a different company.

I received low fairing led lights for my Harley and they were very easy to install and they work great. Delivery was made in the time frame that was promised. Overall a great buying experience.

IF this could be a ZERO rating it would be.

Screw this company they do not take care of you

I have had an issue for the last 8 months and they ask for video after video and then thank me for my "patience". Screw you. They will not replace nor will they call you on the phone $600+ wasted

Do not use them ever.

Now their product sits in my garage in a competitor's box awaiting shipment BUT they will not take a call or anything else. They will not warranty or take the headlights back to even do their own diagnosis on the isse as I now have the lights OUT OF MY Gladiator because the do not light up the road in NORMAL headlight mode. Now to be fair they did work at first but first it was the right, please send a video. Then the other one did the same thing SO I swapped them for Oracles (which I should have done in the first place).

This company needs to step up and take care of this, BUT THEY WILL NOT.

I love the lights and the way they look but unfortunately the passenger side light at the very left of the grill came with a broken bracket that holds it inside of the mounting plastic bracket

The LED lights look nice and operated smoothly. However the instillation was much more complicated than described. Some items did not come with any installation instructions. There was no parts list and some items appeared to be extra. The YouTube video links failed to show any of the wiring for the color changing halos. (The hardest parts). I had to use videos from their competition oracle to have even the slightest idea how to get it wired. The descriptions repeatedly called this a plug and play item which is very deceptive. I needed to buy another $70 of wiring, splicers, and fuse jumpers to make this all work. I've unintentionally purchased items from several oversees companies at this point and they all operate the same, by omitting critical information and otherwise providing vague and deceiving information. LED MART is one of the worst in this regard. It took hours longer than anticipated to install the LED head lights, fog lights, side markers and directionals. Also know that when the item says it is in stock, they mean in stock in China. It will ship without clear tracking. This is an inexpensive purchase that if you're lucky arrives intact and working and if you are handy can be a nice addition to your vehicle. For me this gamble paid off.

I bought the grille with marker lights. The lights do not fit at all. I wrote the company and they sent me instructions. They do not fit, the lights are too small for the holes

Worst customer service I've ever experienced; company is seemingly fraudulent. I googled the company before I bought anything and the website said they are in California, so I purchased headlights. Shipping came from China. The street address on their website is in Canada. They're extremely hard to contact, and when you do reach them they pretend they don't understand what you're talking about (they communicate like English is their second language). My headlights were expedited from China and one works and one doesn't. Weeks ago I sent them several emails with photos showing it's defective, and I got an auto-reply that they received my emails but I never got an actual reply from them, addressing my concerns. I messaged them on FB with photos and they responded (one reply a day, usually at 2am, ignoring my concerns), then they tried denying they saw my photos at all. Another week of the run-around from them and they promised to ship a new headlight since I'm under a 1 year warranty, but I still haven't received it and they quit replying to me. Please, spend the extra money and shop elsewhere; it'll save you from getting scammed!

Loved all the products. Easy to install. Like they came from the factory. Couldn't be happier. I'll he back for more. Overall a fantastic experience and a great website for my 4Runner needs.

I ordered a wrong item and i tried to change it and they responded immediately and corrected my order. 2 weeks later I received my order in great condition.