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LeVelReviews 407

1.9

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LeVel Reviews Summary

LeVel has a rating of 1.9 stars from 407 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LeVel most frequently mention customer service, auto ship and weight loss. LeVel ranks 509th among Vitamins & Supplements sites.

service
85
value
88
shipping
88
returns
66
quality
83

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Tennessee
1 review
2 helpful votes
Follow Amanda B.
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Do NOT do Autoship!
February 10, 2021

I started out with the 1, 2, 3 step plan. Some how ended up with extra shakes left, so thought I'd just order the vitamins and some of the black label pouches. I CANCELED my auto ship, and went back and checked 3 times and it was canceled. Just got the invoice in my email, they charged me $165 for the autoship I canceled and then 3 min later, charged me $135 for the items I did want. I went to try to contact them, and there's NO number, I submitted a "slip to be contacted" let's see how they do with getting back to me! My items have NOT shipped yet! I thought about editing and putting their address where mine is, so it will ship right back to them but I don't know how that will work? I'm very disappointed as I did like the products, but because of their $200 mistake, I am DONE with level! I DO NOT recommend them! I wish I could warn the world about them!

Date of experience: February 10, 2021
Ohio
1 review
4 helpful votes
Follow Ray G.
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Auto-ship is a scam
February 8, 2021

I am writing just to offer my experience with Le-Vel customer support. I placed on order on 1/4/2021 as part of a current promo. I used their "auto-ship" option to get the best pricing. I did fail to cancel the auto-ship afterward, so on 2/8/2021, at 1:17 AM I received an email saying my next auto-ship order was placed. I contacted their customer support before 8:00 AM also on 2/8/2021, but received a response that they are "physically unable" to cancel any auto-ship orders, and their policy stands that the order is legit. Their policy is that even if I return the product, I will be charged a 10% re-stocking fee. I asked if they could waive the fee as a one-time request, and again they were unwilling to budge. So even while I will not be using the order, or even opening the box it arrives in, I will have to pay to ship it back to them, and then be charged 10% of the product cost, all because their auto-ship program doesn't offer any notification emails ahead of time to allow customers to make any adjustments, changes, cancellations, etc. Le-Vel really needs to work on this aspect of their service, as it comes across very poorly, and I'm betting that's where they make a large portion of their profits is from customers who fail to cancel their auto-ship. I recommend NOT doing business with this company.

Date of experience: February 8, 2021
Canada
1 review
48 helpful votes
Follow Alix B.
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Waste of Money
February 8, 2021

I've tried Thrive for over a month now.
I got ZERO results. I wasn't even in it for the weight loss, my promoter kept telling me it was good for energy, mood, etc.
After using the system I noticed nothing different.
In fact, I noticed things getting worse. I had to stop using the products because I was getting Rashes.

MY PROMOTER TOLD ME TO KEEP GOING. "you're just a late thriver, Itll work, keep going"

Nope. All they want is your money.

Date of experience: February 8, 2021
Texas
1 review
23 helpful votes
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Consistency is key when using this product. I have lost 27lbs in 5 months, headaches are gone and I no longer take a nap as soon as I get home from work. If you refer 2 people, you thrive for free. I was extremely skeptical at first, but after using the product and seeing the results, I am very happy. What works for some, may not work for others.

Date of experience: January 17, 2021
GB
1 review
4 helpful votes
Follow Soph S.
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Lack of support
January 15, 2021

I'm on my third day of step 3 thrive experience. I gotta say it has been a rollercoaster of 3 days I was excited and also nervous to try. I'm in the UK so this is relatively new to us. Day one was just a normal day I find cravings did stop didn't need a cigarette or coffee and urinating all day non stop. Day two I woke up awake I mean eyes open from the moment I woke up baring in mind I went to sleep at 2 my body just woke it's self up at 6:35 wide eyed I'm now on day 3 I slept in today and I woke with a funny head up until I took my 3 steps my mood has been up and down mostly down very irritable with the kids which I don't like:(which I hoped it would give me more patience but so far hasn't I know it can take a while i feel as though PMS is about to start if I'm honest that's how I feel not good really but mood can go up! Weird My eating habits are gone nothing sweet/junk craving only healthy things and water, I would say this product works how well I'm not sure as I like how it's curbing my bad eating Habbits. Only problem for me is the reps don't really help all they ay is yes this is normal for thrive means it's working or I'm not eating enough or yes this is why thrive does! I do know there's good and bad reviews about this product a lot by who sell it this is a completely honest review Ive got the month and want to give it the chance to kick in but it's not a miracle pill you don't get this mad energy kick they rave about unless mine is yet to come as I know it is different for everyone and there isn't a lot of details any on the internet of anyone else's experience it's al relatively bad or saying it's a scam? Always good reviews come from a rep I really do hope my mood changes I know that it can take time I wouldn't say that this is a scam because it has worked better on other areas I needed help on but I haven't had that big energy and mood boost yet!

Date of experience: January 15, 2021
Canada
1 review
8 helpful votes
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Leaves " stretch mark" looking lines on the skin
December 28, 2020

I bought the three step program because my friend really lost weight on this. I ordered the burn DFT stickers or patches which is $18 more because I thought it I would lose more weight. The early morning capsules didn't really give me a kick, it's supposed to energize me but it didn't. I love the powder I ordered chocolate and vanilla. But the DFT patches left marks on my skin, I put them on my upper arm and sometimes on the inside of my arm sometimes in my torso because you have to rotate it to avoid irritation. There used to be red marks after I removed the patches and after a few months I noticed a mark on my upper arm and it really look like the long patches of the burn DFT. It looks like white scars and it's horrible looking. Did I lose weight? No. I tried to diet I exercised but I didn't lose weight. Regarding price you just have to make sure that you buy them when there are deals then that way you can save. Overall I'm not happy because of the scars that I have I don't know if it will go away and it didn't really change anything about energy.It's a $400 some waste of money on my end.

Date of experience: December 28, 2020
Australia
1 review
16 helpful votes
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Sleepless at first, couple of weeks. Then energy through the roof for a month or so, then crashed. My body rejected the level and blood pressure and iron dropped so low, I needed infusions. Needs to be tested.

Date of experience: December 23, 2020
California
1 review
4 helpful votes
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Tastes like MEDICINE
December 17, 2020

I ordered the THRIVE SKIN - Infinite Skin & Hair Peptide Gel. Reviews on Instagram says it was delicious... boy are they WRONG. It tastes like medicine mixed with strawberry and lemonade. The return policy is awful with this company. They only offer 50% of the purchase price and customer has to pay for shipping. I'm stuck with 50+ pouches of this medicine tasting product. Order from this company if you like TERRIBLE CUSTOMER SERVICE and MEDICINE TASTING LIKE PRODUCTS.

Date of experience: December 17, 2020
California
1 review
54 helpful votes
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This product is dangerous
December 16, 2020

One day of this product caused rapid heartbeat and two completely sleepless nights. It was terrifying. I'm still recovering from the experience. (And I threw the whole $150 collection in the trash.)

Date of experience: December 16, 2020
Colorado
1 review
7 helpful votes
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Did nothing
December 15, 2020

Terrible products and customer service. The patches and supplements did nothing as they claimed they would. I was supposed to have a lot of energy and I still needed coffee every morning. I made a complaint to the company and offered no help and my rep was no where to be found. I'm in the process of making a complaint to the BBB.

Date of experience: December 15, 2020
Georgia
1 review
34 helpful votes
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As my doctor says - if its too good to be true - it usually is. Too expensive for product that gave me a rash and headaches. Besides - customer service stinks - and good luck. Getting your money back or stopping auto ship. Finally had to call the bank and tell them NOT to allow another payment through. Another $35 out the window.

Date of experience: December 14, 2020
Texas
1 review
6 helpful votes
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WORST COMPANY EVER
December 11, 2020

I wanted to try LeVel thinking wow this could be a huge change. After one month of trying the product i did not use it all, the girl who set it up for me put my account on autoship after the order i turned the autoship off (what i thought) being the end of nov I could not afford another box at the moment. They shipped again $174 i contacted support saying i did not want it i thought my auto ship was off. They would NOT cancel the order so it shipped to my house and they claimed i have to PAY to ship it back and pay a restocking fee! Well i did ship it back and paid for it and STILL no refund! Worst company ever lots of people i work with ordered with me as well and everyone will no longer use LeVel. Such a shame. Terrible customer service.

Date of experience: December 11, 2020
Michigan
1 review
4 helpful votes
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Worthless!
December 9, 2020

This diet plan is absolutely worthless! Patches don't stay on. So called milkshakes are thin and taste like water with a little flavoring. Nothing curbed my appetite. I know that you need willpower but this diet did nothing for me. I lost NO weight. Don't waste your money.

Date of experience: December 9, 2020
Canada
1 review
3 helpful votes
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Ordered it almost two weeks ago and my bank says its paid for i tried contacting them several times, they only responded once. Awful bunch to deal with

Date of experience: December 8, 2020
Australia
1 review
5 helpful votes
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Not the best.
November 30, 2020

There will be people on here who say "They probably didnt follow the rules and plans in plain writting" UMMMMMMM, yes sis I did follow them perfectly how i was suppose to and THRIVE still didn't work for me. I was already the type of person to only drink water anyway because its the only thing that keeps me hydrated if im going to be honest I lost nothing using THRIVE it didn't help not even close it GAVE me a seizure instead so I ended up losing weight the hard way. At home training and the gym. 110kg - 55kg

Date of experience: November 30, 2020
Texas
1 review
4 helpful votes
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Lost 20lbs in 4 months
November 22, 2020

I cant believe all the negative reviews. Thrive has done wonders for me. I have never had a problem with my weight till i got into my late 40s. I gained 35 lbs that i could not get rid of, and tried everything. I finally decided to give thrive a shot. I didnt feel it right away, took about 2 weeks. I have more energy now, more focused and have lost 20lbs in 4 months. This stuff works. You just have to be consistent. I do not work out, and eat what I want. The only thing I do different is drink lots of water. I'm will always use thrive.
Side note:
I am not a promoter

Date of experience: November 22, 2020
California
1 review
11 helpful votes
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Waste of money
October 28, 2020

Simply eat whole organic foods, grass-fed beef ect. Many positive reviews are written by thrive representatives.
Many reviews say they have been on the product for YEARS- think about it, why would they not get goals within a year or so? Working out for years would give you the results you want.

Date of experience: October 28, 2020
New Mexico
1 review
2 helpful votes
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Best supplements
October 23, 2020

Our entire family loves these products. The 3 steps are an easy way for us to get our nutritional gaps filled effectively. The shakes are delicious & we love the drinks Activate and circulate.

+4
Date of experience: October 23, 2020
Georgia
1 review
19 helpful votes
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Do you know of any other company that allows you to start for free? Not just as a customer, but as an entrepreneur? The customer support team is so helpful! Trips, incentives, and a phenomenal compensation plan are some of the great perks of this company! Lastly, the products do what they say and then some! I will never go a day without LeVel and Thrive!

Date of experience: October 22, 2020
Florida
3 reviews
1 helpful vote
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Changed my life!
October 23, 2020

Every single aspect of my life from my health to friends to goal and income have been taken to the next level and all because of Le-vel!

Date of experience: October 22, 2020

From the business

Le-Vel is the fastest growing health and wellness movement in the world. Discover the THRIVE premium product line and join over 4 million thriving customers.


le-vel.com
Founded in 2012
Frisco, Texas, United States
+80