Laura GellerReviews 160

Only received half my order. After several emails someone finally answered that the product was on backorder. I should have been notified that product was out of stock before ordering so I could have gone another way. Still waiting a month later to receive the product. Never again will I order from this company. First time ordering and the last.

I should have read the reviews before I ordered. First time ordering and been waiting a month for my foundation. They shipped one item on my order, then marked it fulfilled. I did talk to someone in customer service and they told me it was on backorder and should receive it the following week.

Since then, i can't get through to their phone number it has been disconnected. I have chatted with customer service only to get nowhere.

Funny thing, I ordered it through Amazon, they had said it was backordered, but then I got it two days later. Still waiting for Laura Gellar.

I think they offer such a good sale price to hook more people in so they can scam them of their money.

Don't waste your time with this product, you will never get it. Find something else. There is another product out there similar and I go it at Walgreens and it's good. Don't have the Laura Gellar to compare it too though.

BE AWARE.

DO NOT BUY FROM THIS COMPANY. They have no way to contact them if something is wrong with your order except by email. I have sent no less than 4 emails because there was a missing item when I received my order. In my email I said I either wanted the primer sent to me or a refund. The first and second email I received were canned emails where they told me how to return an item for a refund. Cannot return item you never received. No response to 3rd email.

To top it off I was allergic to foundation. Eyes swelled and matted over. Actually had to go to doctor.

I ordered the baked and balanced foundation in fair. Never received my order, although they had NO PROBLEM taking the money right away. Kept emailing and asking when I would receive my order just to receive computer generated responses. The 800 number that was listed DOES NOT WORK! Had to dispute the charges with my bank.

DO NOT ORDER FROM THIS TERRIBLE COMPANY!

I placed an online order with Laura Geller beauty products and decided within minutes to cancel my order. I tried chat but that didn't work so I used their process for "contact us" and received and immediate bot response with a pre-filled templated indicating they do NOT do order cancellations. This experience tells me that this is not a legitimate company. I think it is fair to note that the company that actually owns Laura Geller products is owned by AS Beauty. Which in my opinion is a shell company because their customer service is so bad!

I ordered eyeshadow and foundation. Only received eyeshadow even though tracking says both were delivered at the same time. I emailed customer service 2x and received no response. There is no phone number to contact them. From reading reviews, it seems this might be their normal practice. This company is a scam and it is stealing money from consumers by not fulfilling orders but lying about doing so and then keeping the money customers have paid. I will continue to write these reviews anywhere I can until something is done about their deceitful practices.

I ordered the foundation and eyeshadow. I got the eyeshadow but not the foundation. The site showed that the foundation was delivered. I have left msgs at their customer service site but never get anything back. I am very dissatisfied and won't order from them again (even though I like their primer).

The makeup is too glittery and the texts to purchase more are non-stop and very annoying. AND there is no easy way to stop them! 😡🤬

I'm frustrated, disappointed & VERY upset with my last order.
I was NEVER notified & I was charged for the 2 "Party in a palette Guest of honor 4 Full Face Palettes" wich I ordered for my nieces and the girls were looking forward in receiving them...
I had to call to let them know my order was incomplete, to find out the 2 sets ordered were no longer available and never received an email notifing me not being available...
Plus, the amount being refunded was LESS than what I paid!
How convenient for them:
* I NEVER received items,
* nor was I notified not available
* I had to correct them on the refund; based on the actual dollar amount I was charged and I paid...
This is bad advertising!
NEVER again, I'm done with Laura Geller!

I ordered spackle and foundation, was shipped the spackle but no foundation, charged for both spackle and foundation, and their website shows that the order was fulfilled. I've tried contacting them on 6 different occasions and get the same canned email response. I am now going to my bank to request a charge-back. LAURA GELLER HAS THE WORST CUSTOMER SERVICE.

I cannot unsubscribe from Laura Geller's emails. I hit 'unsubscribe," and it takes me to a sales page. I am interrupted daily from this lousy email that I can't get rid of. Studies show it takes 20 minutes to refocus after being interrupted. This site is wasting my precious human attention. I even tried sending a message and it only took me to a Zen desk bot which I still couldn't unsubscribe from. To top it all off I never subscribed in the first place. SPAM, SPAM,SPAM

I order the 2 pcs SET of foundation and brush. I received only foundation which is not the correct color as ordered either. I tried to find and contact customer service and no response no phone number. I tried using the form with the email I recieved with the order confirmation to open an inquiry the only response I received was a response asking me to rate my customer service experience...ahh what customer service?!@ Won't be ordering again that's for sure!

I made two separate purchases (just one day apart) on Laura Geller's website and paid the extra $3.99 for 3-day shipping. After 5 days, I still don't have either order. I have written to LG customer service several times asking for a refund on the expedited shipping since that clearly never happened and not only have I have not seen any refunds, I can't even get someone to respond to me. They keep sending me customer service survey to let them know how they did. LOL. Since, I've never even heard from anyone, no idea why they want feedback on their service. Moral to the story, do not waste your money on quicker shipping and good luck if you ever need help with anything at all.

It's taken me 73 years to find the correct makeup and I'm thrilled! Thank you for creating such wonderful products!

I used the product twice, my skin got blotchy and irritated. It had decent coverage, but whatever the ingredients are it caused a terrible skin reaction. I'm throwing it away. Won't buy again.i recommend reading the ingredients before buying.

Not a fan of this product. It fades away after 8 hours of wear. Plus it gave me pink eye both times I wore it.

Did not receive my order and was just told there there are NO REFUNDS on lost items. REALLY? Stay away from Laura Geller products.

I ordered and as of 20 plus days still haven't received my order. I did track it and doesn't look like it has made it far. I don't have hope at all to the point. I will most likely return it without even trying it. I don't feel like I should have to wait a month to get my foundation in.