I ordered eyeshadow and foundation. Only received eyeshadow even though tracking says both were delivered at the same time. I emailed customer service 2x and received no response. There is no phone number to contact them. From reading reviews, it seems this might be their normal practice. This company is a scam and it is stealing money from consumers by not fulfilling orders but lying about doing so and then keeping the money customers have paid. I will continue to write these reviews anywhere I can until something is done about their deceitful practices.