Lancome.ca has a consumer rating of 1 star from 4 reviews indicating that most consumers are generally dissatisfied with their purchases. Lancome.ca also ranks 453rd among Cosmetics sites. The most common issues with Lancome.ca are around returns, which are more complicated than expected by some customers.
Hi, Last fall i received an order from Lancome.ca and the perfume as a sample had broken during shipment and they told me i had to return the whole thing and they would not compensate me for the full price since the perfume had already broken... ( as if shipping was my fault - i sent them pictures as soon as i got the package but no help from them) I decided to order again and spent about 300$ and i received a package today with the wrong products that when i search online is only valued at 100$. This is impossible to find out how come they keep making mistakes like this and they wont even be responsible for it. Lesson learned DO NOT USE LANCOME.CA - go to a store purchase your products at least you know what you are getting!See critical reviews
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