Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Wonderful selection and wonderful website. I look forward to seeing these beautiful lamps up-close and personal :). Nancy
So far so good
Shades arrived quickly and were all protected in their box
Quality product
I found my sconce in the open box section and was able to order the last one!
Awesome selection, wanted something unique and I found it. These fixtures seemed a little pricy but now I know why they are built unbelievably well, they weigh 15 lbs at least, the glass is super thick, best fixtures I have purchased in 20 + years!
Lynn
Nice product. Site is easy to use and product arrives on time.
These bulbs are a bit difficult to find, especially in different sizes. Usually a DIY home store carries one or two choices.
We do have a greats assortment of bulbs, and can special order anything we do not have. Thanks for the comments!
I ordered two lamps and received them by FedEx within a couple of days. They were efficiently packed and in perfect condition. They look even better in person than from the website!
Thanks for the comments and rating!
Site easy to navigate and use. I could've done without the instant barrage of unwanted emails, but overall, satisfied with my experience and my product.
We ordered a set of lamps that have glass bases. One was fine, but one had a piece of plastic stuck to the metal rod running down the inside. We called to return them and we were lucky enough to get Victoria C. As our service rep. Victoria went above and beyond to make sure we were able to get what we needed and turned what could have been a chore into a pleasant experience.
Great! I have been looking at this shade for a few weeks. It matches the wood planks I added th my home.
Thanks
Great selection of all types of lamps. The ordering process was simple with very clear instructions.
Love all the floor lamp options... almost too many! :D No, there's no such thing. Thanks for all the awesome options... I hope it looks as good in person! TY UPDATE IT looks AMAZING! Beautiful wood base of the arch and a great rusty-red lamp shade goes perfect in our room. Love it. The only thing I would like better is if it was dimmable. :D
Computer desk
Poorly made desk without the proper holes in legs
Spent 2 days doing my own carpentry.
Unfortunately I can't solve the problem
Hello - We are very sorry to hear that the legs of your otherwise beautiful desk were defective. Please contact us directly about your order and we will be more than happy to see if are able to send you replacement legs to be able to assemble the item properly.
Great lamp, arrived on time. Looks great! Great company.
Lamps Plus selection and pricing never disappoints.
Very easy to purchase in line and description was true to actual item.
Looking for specialty bulbs to fit light fixtures originally purchased at LampsPlus
Let us know if you have any questions about the bulbs you purchased. Thank you for the review and comments.
Found what I was looking for our bedroom. It is a little smaller than I thought, but it comfortable and the fabric is soft. I love the storage bench. It was not difficult to assemble.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.
Hi - sorry you found some part of ordering with us confusing. If you have any other feedback we'd love to hear it so that we can improve our website. You can reach out to our customer service team or you can send us an email to Community@LampsPlus.com with any thoughts you might have. Thank you!