business logo of Lamps Plus

Lamps PlusReviews 1,170

4.7

From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
189
quality
1,027
This company responds to reviews on average within 1 day

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20,023 reviews
California
1 review
0 helpful votes
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Great
September 23, 2021

Thanks Although it is a bit confusing! I hope the product will be sent to the Woodland Hills address

Date of experience: September 23, 2021
John B. Lamps Plus Rep
over a year old

Hi - sorry you found some part of ordering with us confusing. If you have any other feedback we'd love to hear it so that we can improve our website. You can reach out to our customer service team or you can send us an email to Community@LampsPlus.com with any thoughts you might have. Thank you!

California
1 review
0 helpful votes
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A great place to buy lighting
September 23, 2021

Wonderful selection and wonderful website. I look forward to seeing these beautiful lamps up-close and personal :). Nancy

Date of experience: September 23, 2021
Virginia
1 review
0 helpful votes
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On-Line Shade Purchase
September 23, 2021

So far so good

Shades arrived quickly and were all protected in their box

Quality product

Date of experience: September 23, 2021
California
1 review
0 helpful votes
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Beautiful sconces!
September 23, 2021

I found my sconce in the open box section and was able to order the last one!

Date of experience: September 23, 2021
North Carolina
2 reviews
0 helpful votes
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Fantastic Sconces
September 23, 2021

Awesome selection, wanted something unique and I found it. These fixtures seemed a little pricy but now I know why they are built unbelievably well, they weigh 15 lbs at least, the glass is super thick, best fixtures I have purchased in 20 + years!
Lynn

Date of experience: September 23, 2021
Alabama
1 review
0 helpful votes
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Recommend this company,
September 23, 2021

Nice product. Site is easy to use and product arrives on time.

Date of experience: September 23, 2021
Texas
1 review
0 helpful votes
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Honesty
September 23, 2021

Placed order and arrived when scheduled. Was wrapped in plastic so it would not break

Date of experience: September 23, 2021
Arkansas
1 review
0 helpful votes
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Can light bulbs
September 22, 2021

These bulbs are a bit difficult to find, especially in different sizes. Usually a DIY home store carries one or two choices.

Date of experience: September 22, 2021
John B. Lamps Plus Rep
over a year old

We do have a greats assortment of bulbs, and can special order anything we do not have. Thanks for the comments!

Arizona
1 review
0 helpful votes
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Happy consumer
September 22, 2021

I ordered two lamps and received them by FedEx within a couple of days. They were efficiently packed and in perfect condition. They look even better in person than from the website!

Date of experience: September 22, 2021
John B. Lamps Plus Rep
over a year old

Thanks for the comments and rating!

Georgia
1 review
0 helpful votes
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Pain-Free Experience
September 22, 2021

Site easy to navigate and use. I could've done without the instant barrage of unwanted emails, but overall, satisfied with my experience and my product.

Date of experience: September 22, 2021
South Carolina
1 review
0 helpful votes
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Excellent customer service
September 22, 2021

We ordered a set of lamps that have glass bases. One was fine, but one had a piece of plastic stuck to the metal rod running down the inside. We called to return them and we were lucky enough to get Victoria C. As our service rep. Victoria went above and beyond to make sure we were able to get what we needed and turned what could have been a chore into a pleasant experience.

Date of experience: September 22, 2021
Arizona
1 review
0 helpful votes
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This lamp shade was a perfect fit.
September 22, 2021

Great! I have been looking at this shade for a few weeks. It matches the wood planks I added th my home.
Thanks

Date of experience: September 22, 2021
Virginia
1 review
0 helpful votes
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Great lamp
September 22, 2021

Great selection of all types of lamps. The ordering process was simple with very clear instructions.

Date of experience: September 22, 2021
Oregon
1 review
0 helpful votes
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Love my new lamp
September 22, 2021

Love all the floor lamp options... almost too many! :D No, there's no such thing. Thanks for all the awesome options... I hope it looks as good in person! TY UPDATE IT looks AMAZING! Beautiful wood base of the arch and a great rusty-red lamp shade goes perfect in our room. Love it. The only thing I would like better is if it was dimmable. :D

Date of experience: September 22, 2021
Florida
1 review
1 helpful vote
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Badly manufactured desk
October 22, 2021

Computer desk
Poorly made desk without the proper holes in legs
Spent 2 days doing my own carpentry.
Unfortunately I can't solve the problem

Date of experience: September 22, 2021
Ani K. Lamps Plus Rep
over a year old

Hello - We are very sorry to hear that the legs of your otherwise beautiful desk were defective. Please contact us directly about your order and we will be more than happy to see if are able to send you replacement legs to be able to assemble the item properly.

Utah
1 review
0 helpful votes
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As Promised
September 21, 2021

Great lamp, arrived on time. Looks great! Great company.

Date of experience: September 21, 2021
Massachusetts
1 review
0 helpful votes
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Bathroom Update
September 21, 2021

Lamps Plus selection and pricing never disappoints.

Date of experience: September 21, 2021
Texas
1 review
0 helpful votes
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Very easy to purchase in line and description was true to actual item.

Date of experience: September 21, 2021
California
1 review
0 helpful votes
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Specialty Bulbs
September 21, 2021

Looking for specialty bulbs to fit light fixtures originally purchased at LampsPlus

Date of experience: September 21, 2021
John B. Lamps Plus Rep
over a year old

Let us know if you have any questions about the bulbs you purchased. Thank you for the review and comments.

California
1 review
0 helpful votes
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Chaise Lounger
September 21, 2021

Found what I was looking for our bedroom. It is a little smaller than I thought, but it comfortable and the fabric is soft. I love the storage bench. It was not difficult to assemble.

Date of experience: September 21, 2021