Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Easy to navigate the website And make my selections
Was easy to find. Price was good. 50 characters as requested.
Always great quality and well packed. Also very easy to assemble.
Fast and Easy with an incredible selection of lamps.
Great choices and good service. Prices were also good.
Thank you for the feedback!
Nice lamp. Quick and easy to install. Good quality
Great to hear it, we appreciate the comments.
I RE ORDERED AFTER MAKEING A MISTAKE OF TYPING TWO LAMPS SHADES ON ORIGINAL ORDER. CHATTED WITH SARA WHO ASSISTED
IN CANCELLATION OF THAT ORDER. RECEIVED REQUESTED EMAIL
CONFIRMING CANCELATION. THANK YOU SARA FOR YOUR ASSISTANCE.
FOR YOUR ASSISTANCE.
Hi - glad we were able to help you out. If you need any further assistance just let us know.
Great experience shopping - LampsPlus allowed me to purchase everything I needed at one web site for multiple fans. The cost was a bit more expensive than other sites but other sites did not have all parts that I needed.
Than you for the feedback and comments, we appreciate it!
Called Lamps Plus. Spoke to Donna, she was very helpful
Lamps Plus has become my first go to place when doing any new remodeling or construction.
Thank you for saying so, we appreciate it. If you are a contractor or builder, be sure to check out our Pros program. Thanks again!
I received my order within a couple of days. Fast and excellent service.
The product arrived with chipped spots on the post light pole Lamps plus gave us a choice to return or get a credit. We chose a discount.
Excellent selection of unusual pieces. Customer service I will give a 10. Problem resolved immediately.
Very pleased w/product. 1/4 glass shade shattered. Excellent customer service will replace it ASAP!
Thank you for your comments we appreciate them!
The selection, prices & free shipping makes LampsPlus hard to beat.
Glad to hear it, thank you for the review.
My lamps came in just a few days after ordering them and they are such good quality. Besides that, they are exquisite—so lovely!
Thank you for being a repeat customer, we do appreciate it!
Thank you for this affordably beautiful RobertTiffany Lamp. It is just what my family room needed. These craftsman lamp colors pull the whole room together.
They light up like jewel's in the room. Everyone loves them.
Thanks so much for the kind words and rating, we appreciate it!
Used this site for work for many years and now for my home. Never disappointed
Hi - thank you so much for being a repeat customer, we appreciate your business.
Easy to place order, numerous choices, and quick delivery.
The lamp was gorgeous, met the description as shown, and the price was worth the product. The best part, tracking gave an approximate time of delivery in about a week. I got it in ONE DAY. Wow! I was excited, BUT the lamp was inferior. It was crooked. You had to put it together in steps. One of the steps was a post to screw into the stem of the lamp. I could already tell by the screw's threads that it was crooked. That, in and of itself, caused the beautiful glass shade to become crooked. No way was I about to keep it. Enter the whole sad process of returning it.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.
We appreciate the feedback and hope that you will enjoy your new lamp.