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Lamps PlusReviews 1,170

4.7

From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
189
quality
1,027
This company responds to reviews on average within 1 day

Instant Feedback

20,023 reviews
Illinois
1 review
0 helpful votes
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My first choice in Lighting
September 21, 2021

Easy to navigate the website And make my selections

Date of experience: September 21, 2021
North Carolina
1 review
0 helpful votes
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Rufus mica glass lamp.
September 21, 2021

Was easy to find. Price was good. 50 characters as requested.

Date of experience: September 21, 2021
Connecticut
1 review
0 helpful votes
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Great floor lamp
September 20, 2021

Always great quality and well packed. Also very easy to assemble.

Date of experience: September 20, 2021
John B. Lamps Plus Rep
over a year old

We appreciate the feedback and hope that you will enjoy your new lamp.

Missouri
2 reviews
0 helpful votes
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Excellent
September 20, 2021

Fast and Easy with an incredible selection of lamps.

Date of experience: September 20, 2021
Florida
1 review
0 helpful votes
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Great service
September 20, 2021

Great choices and good service. Prices were also good.

Date of experience: September 20, 2021
John B. Lamps Plus Rep
over a year old

Thank you for the feedback!

Texas
1 review
0 helpful votes
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Great Lamp
September 20, 2021

Nice lamp. Quick and easy to install. Good quality

Date of experience: September 20, 2021
John B. Lamps Plus Rep
over a year old

Great to hear it, we appreciate the comments.

Wisconsin
1 review
0 helpful votes
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A-+ COMPANY
September 20, 2021

I RE ORDERED AFTER MAKEING A MISTAKE OF TYPING TWO LAMPS SHADES ON ORIGINAL ORDER. CHATTED WITH SARA WHO ASSISTED
IN CANCELLATION OF THAT ORDER. RECEIVED REQUESTED EMAIL
CONFIRMING CANCELATION. THANK YOU SARA FOR YOUR ASSISTANCE.
FOR YOUR ASSISTANCE.

Date of experience: September 20, 2021
John B. Lamps Plus Rep
over a year old

Hi - glad we were able to help you out. If you need any further assistance just let us know.

Illinois
1 review
0 helpful votes
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Fans, downrods, sloping parts
September 20, 2021

Great experience shopping - LampsPlus allowed me to purchase everything I needed at one web site for multiple fans. The cost was a bit more expensive than other sites but other sites did not have all parts that I needed.

Date of experience: September 20, 2021
John B. Lamps Plus Rep
over a year old

Than you for the feedback and comments, we appreciate it!

Illinois
1 review
0 helpful votes
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Called Lamps Plus. Spoke to Donna, she was very helpful

Date of experience: September 20, 2021
Washington
1 review
0 helpful votes
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Great selection and service
September 20, 2021

Lamps Plus has become my first go to place when doing any new remodeling or construction.

Date of experience: September 20, 2021
John B. Lamps Plus Rep
over a year old

Thank you for saying so, we appreciate it. If you are a contractor or builder, be sure to check out our Pros program. Thanks again!

Arizona
1 review
0 helpful votes
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Fast shipping!
September 20, 2021

I received my order within a couple of days. Fast and excellent service.

Date of experience: September 20, 2021
New Jersey
2 reviews
0 helpful votes
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Satisfied
September 20, 2021

The product arrived with chipped spots on the post light pole Lamps plus gave us a choice to return or get a credit. We chose a discount.

Date of experience: September 20, 2021
Florida
1 review
0 helpful votes
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Item delivered damaged.
September 20, 2021

Excellent selection of unusual pieces. Customer service I will give a 10. Problem resolved immediately.

Date of experience: September 20, 2021
Pennsylvania
1 review
0 helpful votes
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Broken lampshade
September 20, 2021

Very pleased w/product. 1/4 glass shade shattered. Excellent customer service will replace it ASAP!

Date of experience: September 20, 2021
John B. Lamps Plus Rep
over a year old

Thank you for your comments we appreciate them!

Colorado
1 review
0 helpful votes
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Loved the selection, prices & free shipping!
September 20, 2021

The selection, prices & free shipping makes LampsPlus hard to beat.

Date of experience: September 20, 2021
John B. Lamps Plus Rep
over a year old

Glad to hear it, thank you for the review.

California
2 reviews
0 helpful votes
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Great service! Beautiful lamps!
September 19, 2021

My lamps came in just a few days after ordering them and they are such good quality. Besides that, they are exquisite—so lovely!

Date of experience: September 19, 2021
John B. Lamps Plus Rep
over a year old

Thank you for being a repeat customer, we do appreciate it!

Florida
1 review
0 helpful votes
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Better than I expected.
September 19, 2021

Thank you for this affordably beautiful RobertTiffany Lamp. It is just what my family room needed. These craftsman lamp colors pull the whole room together.
They light up like jewel's in the room. Everyone loves them.

Date of experience: September 19, 2021
John B. Lamps Plus Rep
over a year old

Thanks so much for the kind words and rating, we appreciate it!

New York
1 review
0 helpful votes
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Beautiful lamp
September 19, 2021

Used this site for work for many years and now for my home. Never disappointed

Date of experience: September 19, 2021
John B. Lamps Plus Rep
over a year old

Hi - thank you so much for being a repeat customer, we appreciate your business.

Georgia
1 review
0 helpful votes
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Quality product, quick service.
September 19, 2021

Easy to place order, numerous choices, and quick delivery.

Date of experience: September 19, 2021
California
2 reviews
0 helpful votes
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Bad quality
September 19, 2021

The lamp was gorgeous, met the description as shown, and the price was worth the product. The best part, tracking gave an approximate time of delivery in about a week. I got it in ONE DAY. Wow! I was excited, BUT the lamp was inferior. It was crooked. You had to put it together in steps. One of the steps was a post to screw into the stem of the lamp. I could already tell by the screw's threads that it was crooked. That, in and of itself, caused the beautiful glass shade to become crooked. No way was I about to keep it. Enter the whole sad process of returning it.

Date of experience: September 19, 2021