From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Like the light, just had to modify the mounting bracket. Looks good.
LampsPlus has unique, high-quality lighting and decor. I found the perfect lamp at a great price. Shipped fast, too!
Happy except fan still not available. Accessories sent but no fan. Hoping fan will be here soon, then I can rate this site better.
My first experience was beautiful; everything was delivered intact and as expected. I will be back
Excellent. Beautiful, and quickly derived. Seem to be service take seriously! Thanks
Liked the huge variety of choices. Shipping was very fast.
Wonderful experience and fast delivery beautiful product
Great to hear, thank you for the feedback.
My husband and I our building our forever home and we ordered all of our expensive lights thru this company. Each one was amazing and perfect and cam in a timely matter.
Hi - good luck on your new home project! Thank you for the comments and do lets us know if you need help or have design questions.
The lamp came quickly. I have yet to have the electrician examine it.
Hi Frances - thank you for being a repeat customer, we value your input and business. Thank you again!
Enjoyable website to select lamps and easy ordering.
I saw the lamp on your website and wanted to give it a try.
Thanks for finding us and giving us a try, we appreciate your business and your review.
I've bought numerous lights from Lamps Plus for a new house we are building.
Its as always an easy transaction and the quality is good.
Thank you for your repeat business, we appreciate it!
I was looking for wooden lamps on line, and most of the ones I saw were around $100, or more. I was happy when I found one I liked on LampsPlus.
Easy to find what I want and a wide selection to choose from!
Shopping was easy and service was very good. Lamp looked pretty, nice finish, was cheaply made for the price I paid.
Ordered a vanity light and received the product as promised in just over a week. Product looks the same as advertised.
Bob Halvorson at the Sacramento store was so knowledgeable and helpful and made the selection process so much easier. We purchased fans and bathroom lighting. I have also appreciated in the past how easy returns are. Dylan at the Sacramento store is a jewel!
We appreciate the comments about our Sacramento store, we will be sure to pass them along to our store staff. Thank you!
It took time going through all the ceiling fans but finally found what I wanted. Received most of the order quickly but waiting on one fan.
Hi - thanks for the comments, we appreciate your order and your rating.
I had purchased a lamp on line that was not the right fit once I got it. With 1 phone call, I was able to choose to return it to my local store or return free via UPS. The Customer Service Rep was pleasant and helpful, and the entire call was less than 5 minutes. I returned the item to my local store, who was helpful in crediting my card - they also helped me find something to replace my original purchase and was an even better choice!
Hi - we are glad that you found the return process fast and easy. Thank you for your new order and we hope you enjoy your new lighting choice!
Ordering on the website was quick and easy to understand. Ordered my 1st lamp via telephone and received great customer service but have to say ordering on the website was quicker. Whichever way you're comfortable with will provide excellent customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi - we do apologize about the delay in shipping your ceiling fan. If you have any concerns please reach out to our customer service team and they can give you the latest updates or assist you. Thank you for the comments.