From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
All the features I wanted, on at dusk, off at dawn. LED lighting with motion sensor that brightens with movement. So easy a caveman could install it. My daughter was able to do that with the clear instruction pamphlet.
Easy, convenient and had product I was looking for in stock
Easy to shop online with website but unfortunately the light fixture, once installed, doesn't
Work. I would expect, when a product is defective, that Lamps Plus would make the exchange process easier for the consumer. Instead, I now have to wait for the exchange to be processed in order to get new fixture.
I really like the design of these little sola cubes and they are metal, not plastic. That's a real plus. I also can't believe how fast I received them.
The bulbs recommended for the lamp I purchased do not fit well. Am using them, but am concerned the fit is too tight. Also disappointed that everything lately seems to be made in China, can't seem to find product origin on website.
Hi - if by not fitting well, do you mean that there is not a lot of room between the bulb and the shade or lamp? If you reach out to our customer service team they will make sure that you are using the correct bulbs and can answer any other questions you may have. Thank you for the comments.
Order arrived early and I love the lamp! To be installed soon! Thank you!
We looked over several times for a pair of over 19in out door wall lights with motion sensor mode, modern and popular styles, best color is silver or bronze. Finally, found one pair of out door wall lights with the motion sensor function, even the color is not perfect.
Good transaction all around. Everything orders arrived as expected.
Hello - We do thank you for the comments. Do let us know if you need any help or have questions about your order.
Great experience. I always seem to come back to Lamps Plus due to the high quality and prices.
Hi - we love the Kathy Ireland lighting designs as well! Thank you for the comments and your feedback.
Very easy process. The shipping time was great. They have a lot of beautiful lamps
I AM NOT HAPPY WITH THE DELIVERY SERVICE
I provided my mobile no. For delivery text alert. My order was delivered in front of my garage door but I never receive text notification. I drove out and not aware of the box. Ran over it and the whole lamp shattered.
Now I lost $100 for the lamp:(
My suggestions:
1) Advise your delivery service/person to put item in the front door
2) Be prompt on delivery text notification
I will be happy again if I can be reimbursed in some form.
Tracy Chan
Hi - we apologize for your not seeing the text alert. We will also give your feedback to the delivery service that left your package. If you reach out to our customer service team they will be able to assist you with your order and getting a new lamp.
I was looking for a table to add in my reading room. I saw what I thought would fit perfectly in the space but I didn't read that it had to be assembled. Since I am a widow I took it upon myself to try and do this task. To my surprise it was easier then anticipated & it looks beautiful. For the lower shelf I put a statue & under the counter light and I love it.
Thank you for your comments, we appreciate them. If you have any questions about the design you ordered please let us know. Thank you again!
I never give five stars... there's always room for improvement...
Sounds fair! If you have any other feedback please let us know.
Love the set of the climbing bear lamps, great quality, beautiful lamp shade, USB ports are a plus!
These are charming lamps, thanks for the feedback and rating!
Have ordered from Lamps Plus several times. Very good quality and customer service
Been easy to navigate, even for an old timer who is somewhat "tech challenged".
While the lamp base is nice, the shades are cheaply made and you can see where is seems/piping come together through the shade when the lamp is lite. The lamp really could use new shades for its design. Because of this, I'm taking off 2 stars.
Hi - it's common that a shade will have a seam in it, it's how the shade material is joined to create the shade shape. If the design is not to your liking we can help you find an alternate design. Just contact our customer service team and they can assist you. Thank you for the comments and feedback.
Love the modern style and the nightlight! Blends well with my recliner loveseat and separate recliner.
Amazing delivery and customer service and support. I was extremely pleased
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Great to hear, thank you for leaving your feedback.