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Lamps PlusReviews 1,171

4.7

From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
189
quality
1,028
This company responds to reviews on average within 1 day

Instant Feedback

20,033 reviews
Georgia
2 reviews
0 helpful votes
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Gorgeous Mirror
September 30, 2021

Great site to shop on. Awesome mirror I chose and bought. Mirror arrived much earlier than expected. Beautiful and great quality.

Date of experience: September 30, 2021
Florida
1 review
0 helpful votes
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Ordering & shipping were fine, not happy about the imperfection.

Date of experience: September 30, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for the feedback. If the design you received was less than perfect please reach out to our customer service team and they can investigate the issue and send you a replacement design if need be.

Ohio
1 review
0 helpful votes
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Repeat Customer
September 30, 2021

Great as always. My only concern is that one of the boxes showed up damaged. That is a shipping issue not the vendor.

Date of experience: September 30, 2021
John B. — Lamps Plus Rep
over a year old

Great to see that you are a repeat customer with us, thank you so much for the comments and your rating.

Alabama
1 review
0 helpful votes
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Southern Mansion Makeovet
September 29, 2021

The dining room needed a complete makeover. After a two werk paint job the dining room needed something to bling it up. The Tiffany pendant light was the perfect light for a historical mansion!

Date of experience: September 29, 2021
John B. — Lamps Plus Rep
over a year old

Sounds like you have a project on your hands! Thank you for the comments, we appreciate it.

District of Columbia
2 reviews
0 helpful votes
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Great selection. Great website & delivery.
September 29, 2021

Website was very easy to navigate. Options well presented and easily selectable.

Date of experience: September 29, 2021
John B. — Lamps Plus Rep
over a year old

We appreciate your feedback about our ceiling fan selection. Hope you enjoy your new fan.

Texas
1 review
0 helpful votes
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Easy to find the product I wanted
September 29, 2021

I initially found the Franklin Iron Works lamp on Target.com but a few weeks later they were put of stock and weren't going to restock. I quickly found the same lamp on the LampsPlus website. It was shipped quickly and arrived in perfect condition. I appreciated the email asking if I had indeed received my order.

Date of experience: September 29, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for the comments and feedback. We hope that you enjoy your new lamp!

Colorado
1 review
0 helpful votes
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Satisfied customer
September 29, 2021

The website is easy to use. It gave the dimensions of the lamp and reminded me to buy a bulb for it.

Date of experience: September 29, 2021
John B. — Lamps Plus Rep
over a year old

Hi - thank you for sharing your experience. We hope you enjoy your new lamp!

Washington
2 reviews
0 helpful votes
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Wall Art
September 29, 2021

Site is very easy to navigate. The only thing is, I missed out on the sale. The Wall art was 79.99 the other day and unfortunately the price went back up:-((( Love my choice. I bought 3 each. I have a18 ft room with 22 foot ceiling. I needed something large to fill the space, these three pieces do just that!

Date of experience: September 29, 2021
John B. — Lamps Plus Rep
over a year old

Hi - we are sorry that you missed our sale. We do have new sale events throughout the year, so make sure you stop by again to check out the selection. Thank you for the comments.

Connecticut
2 reviews
0 helpful votes
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Great style
September 29, 2021

Easy ordering and quick delivery. Exactly what I was looking for.

Date of experience: September 29, 2021
Colorado
1 review
0 helpful votes
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Good experience
September 28, 2021

Ordered and received my items on time. Quality was good.

Date of experience: September 28, 2021
California
2 reviews
0 helpful votes
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Narrowing down choices
September 28, 2021

I really appreciate how helpful the LampsPlus site is for sorting through the myriad of lighting fixture choices. The ability to view your selections in your room and keeping track of your favorites is incredibly helpful as well.

Date of experience: September 28, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for the feedback and congratulations on your new home!

California
1 review
0 helpful votes
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Great product
September 28, 2021

Always great and fast service, with quality products

Date of experience: September 28, 2021
Pennsylvania
1 review
0 helpful votes
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First time shopper
September 28, 2021

I was looking to replace some lamp shades and was very pleased with the shades I ordered. Good quality, nice fabric, detailed craftsmanship. I would order again from LampsPlus!

Date of experience: September 28, 2021
Oklahoma
1 review
0 helpful votes
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Love the lamps!
September 28, 2021

Lamps were well packaged and arrived quickly. The Uttermost brand has quality lamps. I would recommend this brand.

Date of experience: September 28, 2021
California
1 review
0 helpful votes
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Fast Delivery
September 28, 2021

Easy to use website, ordered 2 chandeliers and they were delivered in just a few days, beating the estimated delivery date we received by a week.

Date of experience: September 28, 2021
John B. — Lamps Plus Rep
over a year old

Glad to hear that you found our site easy to use, thank you.

Idaho
1 review
0 helpful votes
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Better than expected
September 28, 2021

Nice quality lampshade though product information said made in California but carton clearly states made in China.

Faster than expected delivery. Delivered a couple days sooner than promised.

Date of experience: September 28, 2021
John B. — Lamps Plus Rep
over a year old

Hi - it sounds like you may have purchased on our our custom made giclee print lamp shades. The components are made overseas, but the pattern is designed, printed, and the shade assembled in California. Thank you for the comments and your rating, we hope that you will enjoy your new lamp shade.

Washington
1 review
0 helpful votes
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Fan
September 28, 2021

Timely shipping, good selection, well laid out web-site.

Date of experience: September 28, 2021
John B. — Lamps Plus Rep
over a year old

We appreciate the comments, thank you so much.

New York
1 review
0 helpful votes
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Cord; great lamp but the cord doesn't go very far>
September 28, 2021

I have a hard time ordering on line with specifics but the information was there. Not pleased with the length of the cord?

Date of experience: September 28, 2021
John B. — Lamps Plus Rep
over a year old

Hi - some smaller accent lamps have shorter cords. Most lamps have cords between 6 and 8 feet long, depending on the design. When the information is available we list the cord length in the copy, we apologize if it was not listed on the design you purchased. If you are not happy with the design please contact our customer service team and they will be able to help you out.

Florida
2 reviews
0 helpful votes
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Love the lamps I received
September 27, 2021

Love everything about your website! Great items, great prices and it ships quickly too!

Date of experience: September 27, 2021
John B. — Lamps Plus Rep
over a year old

Thank you, we value your input and rating, hope you will visit us again soon.

Minnesota
1 review
0 helpful votes
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Great fountain for the price!
September 27, 2021

It is a very powerful pump inside the fountain. Works great!

Date of experience: September 27, 2021
John B. — Lamps Plus Rep
over a year old

Glad to hear it, enjoy your new fountain!