business logo of Lamps Plus

Lamps PlusReviews 1,171

4.7

From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
189
quality
1,028
This company responds to reviews on average within 1 day

Instant Feedback

20,034 reviews
Texas
1 review
0 helpful votes
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Ceiling fan
October 3, 2021

Very easy to buy products and receive in a short and timely manner.

Date of experience: October 3, 2021
California
2 reviews
0 helpful votes
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The product is exactly what was described!
October 3, 2021

Very nice products and website easy to navigate. Shipping was very quick too.

Date of experience: October 3, 2021
Texas
1 review
0 helpful votes
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Review
October 3, 2021

Shipping was fast, product arrived as advertised would shop here again and recommend company

Date of experience: October 3, 2021
California
1 review
0 helpful votes
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Excellent website
October 3, 2021

Nice website for finding what styles you are looking for

Date of experience: October 3, 2021
California
1 review
0 helpful votes
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Lighting
October 2, 2021

Looking through all of the available products is mind boggling but in the end, you end up with the light you are looking for

Date of experience: October 2, 2021
Kentucky
2 reviews
0 helpful votes
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‘Mostly' happy.
October 2, 2021

Shade described as off-white actually try white. Wanted slightly warmer.

Date of experience: October 2, 2021
California
3 reviews
0 helpful votes
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Great lamps!
October 2, 2021

So much to choose from and always find what I'm looking for.

Date of experience: October 2, 2021
Illinois
1 review
0 helpful votes
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Love the Light
October 2, 2021

So far so good! Hope I love this fixture as all the pictures! It is not up yet, but it looks beautiful!

Date of experience: October 2, 2021
California
1 review
0 helpful votes
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Great Customer Service
October 2, 2021

Great selection at good prices. Website easy to navigate. My order got to me in less than 24 hours. I was amazed & very happy. I highly recommend Lamps Olus!

Date of experience: October 2, 2021
Arizona
1 review
0 helpful votes
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Awesome table lamp
October 2, 2021

I placed an order on line which was very simple to do. Before I even started thinking about the delivery, it was at my door. Very well packaged and in perfect condition. No installation required except to attach the electric cord.

Date of experience: October 2, 2021
Louisiana
1 review
0 helpful votes
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My ordered items were damaged upon delivery. I called and a representative informed that replacement of the thin glass shades are not available I would like my account to be credited There was only one return shipping label issued, the lamps came in two shipping cartons Please inform what steps needed at this point

Date of experience: October 2, 2021
John B. — Lamps Plus Rep
over a year old

Hi - we apologize for the lamps arriving damaged. If you contact our customer service team they will be able to credit your account or help you find an alternate design.

Michigan
1 review
0 helpful votes
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Bedroom lamps are perfect
October 1, 2021

Easy to order, description was clear. Pictures were very clear and lamps arrived within a few days which was great.

Date of experience: October 1, 2021
Texas
1 review
0 helpful votes
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Beautiful lamps that put out the light
October 1, 2021

Good choices, easy to check out. I received my orders promptly. I love the lamps that I purchased. Very good quality.

Date of experience: October 1, 2021
California
1 review
0 helpful votes
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Beautiful Products
October 1, 2021

Good product description. The website is easy to use. The products were beautiful and well priced.

Date of experience: October 1, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for saying so, we appreciate your feedback!

Florida
1 review
0 helpful votes
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Floor lamp
October 1, 2021

Easy to convenient and good website and easy to install

Date of experience: October 1, 2021
New York
1 review
0 helpful votes
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Great
October 1, 2021

These lamps are perfect and they were easy to install in under an hour.

Date of experience: October 1, 2021
John B. — Lamps Plus Rep
over a year old

We appreciate the feedback. We hope you enjoy your new lamps!

South Carolina
2 reviews
0 helpful votes
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Chandelier Purchase
October 1, 2021

The chandelier is great!
Box came in beat up pretty bad from FedEx handling.

Date of experience: October 1, 2021
John B. — Lamps Plus Rep
over a year old

Hi - sorry to hear that the box was treated roughly by the carrier. We do pack our designs securely, however, so great to see that your chandelier was fine. If you need any assistance from us please let us know, and thank you for the comments.

Texas
2 reviews
0 helpful votes
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Home owner
October 1, 2021

Great! Loved the variety, shipping time was not bad either compared to others,

Date of experience: October 1, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for the feedback and comments, we appreciate it.

Nevada
1 review
0 helpful votes
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Overpriced for a product made in china.
September 30, 2021

Fast shipping, decent product. How it will stand up with use not determined.

Date of experience: September 30, 2021
John B. — Lamps Plus Rep
over a year old

Hi - if you are not satisfied with design please contact us and we can help you find a more suitable product for your needs. Thank you for the comments.

Arizona
1 review
0 helpful votes
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Excellent store.
September 30, 2021

Nice selection of lamps. Like that there is free shipping.

Date of experience: September 30, 2021