Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Very easy to buy products and receive in a short and timely manner.
Very nice products and website easy to navigate. Shipping was very quick too.
Nice website for finding what styles you are looking for
Shade described as off-white actually try white. Wanted slightly warmer.
So much to choose from and always find what I'm looking for.
So far so good! Hope I love this fixture as all the pictures! It is not up yet, but it looks beautiful!
Great selection at good prices. Website easy to navigate. My order got to me in less than 24 hours. I was amazed & very happy. I highly recommend Lamps Olus!
I placed an order on line which was very simple to do. Before I even started thinking about the delivery, it was at my door. Very well packaged and in perfect condition. No installation required except to attach the electric cord.
My ordered items were damaged upon delivery. I called and a representative informed that replacement of the thin glass shades are not available I would like my account to be credited There was only one return shipping label issued, the lamps came in two shipping cartons Please inform what steps needed at this point
Easy to order, description was clear. Pictures were very clear and lamps arrived within a few days which was great.
Good choices, easy to check out. I received my orders promptly. I love the lamps that I purchased. Very good quality.
Good product description. The website is easy to use. The products were beautiful and well priced.
Thank you for saying so, we appreciate your feedback!
Easy to convenient and good website and easy to install
These lamps are perfect and they were easy to install in under an hour.
We appreciate the feedback. We hope you enjoy your new lamps!
The chandelier is great!
Box came in beat up pretty bad from FedEx handling.
Hi - sorry to hear that the box was treated roughly by the carrier. We do pack our designs securely, however, so great to see that your chandelier was fine. If you need any assistance from us please let us know, and thank you for the comments.
Great! Loved the variety, shipping time was not bad either compared to others,
Thank you for the feedback and comments, we appreciate it.
Fast shipping, decent product. How it will stand up with use not determined.
Hi - if you are not satisfied with design please contact us and we can help you find a more suitable product for your needs. Thank you for the comments.
Nice selection of lamps. Like that there is free shipping.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.
Hi - we apologize for the lamps arriving damaged. If you contact our customer service team they will be able to credit your account or help you find an alternate design.