From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Have bought from Lamps Plus several times. Always high quality and good packing & shipping. A pleasure to buy from.
I received the lamp with a chip on the platform of the lamp
Hi - we apologize if your lamp arrived damage. If you contact our customer service team they can get a replacement sent to you and help you out.
Ordering online was painless and the lamps were exactly as described and arrived much earlier than expected. Thank you, Lamps Plus!
Great web site, easy to order, quick delivery, very cute lamps.
Thank you for being a first time customer, we appreciate it! Let us know if you have any questions about the designs you ordered.
I have used Lamp Plus for years and have been pleased
Hi - we apologize for the issue with the lamp shade. If you contact our customer service team they can investigate and get you a replacement shade ASAP. Thank you for the comments and do reach out so that we can assist you.
Very prompt in answering the customer service phone line friendly helpful service
Thank you for saying so, glad we could answer your questions and help you out.
Great choices! Lots of colors, styles, heights, and prices!
Thanks for the comment!
The sconces I purchased were exactly what I wanted. Good quality and look great.
Great to hear, let us know if you need any additional help with your order.
Seems to be decent quality lamp that meets my requirements. Speedy delivery.
Appreciate the feedback and comments, thank you!
I got my new lamp, but the shade was dented. I called and the team replaced it without any troubles. Super good service.
Hi - we apologize if the shade arrived with some damage. We do pack our designs securely for shipping, but sometimes damage does occur. Thank you for the feedback and do let us know if you need any additional help with your order.
Quick and easy, great selections, and great delivery time frame
These lights are amazing... So modern and totally elevates the look of the house!
We've bought several lamps over the years from LampsPlus. Quality has always been good and delivery was on time.
Love this lamp. Easy to use web site. May buy table lamps too.
Ordering lampshades was very easy. The hardest part was choosing which shade to order.
I've been a customer for many years and I love Lamps Plus products - high quality, great design and reasonable prices especially with the option of open box.
Thank you for being a repeat customer, we value your feedback and your business!
Shopping was easy. I don't even know why web sites are still asking this question. Shopping is always easy. Instead they should be asking if the product purchases met my needs/expectations - dumb question. ANYWAY Product quality is just OK. Crystals are attached with a thin wire which was lose on every crystal and because of that all crystals looked saggy, hanging on one side. I had to twist each wire to make them tight - and that finally gave it an appearance like the one on the web photo.
Sorry for the questions, but we do value your input and feedback. Thank you for taking the time to respond, and we hope that you will enjoy your new chandelier.
Lamps plus carries unique items that I've not found elsewhere. Really love the oversized metal wall sculpture - classy and modern
Very easy. Lots to choose from. Good prices. Will probably order more products in the future.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi - thank you for being a returning customer, we love hearing your feedback.