Shopping was easy. I don't even know why web sites are still asking this question. Shopping is always easy. Instead they should be asking if the product purchases met my needs/expectations - dumb question. ANYWAY Product quality is just OK. Crystals are attached with a thin wire which was lose on every crystal and because of that all crystals looked saggy, hanging on one side. I had to twist each wire to make them tight - and that finally gave it an appearance like the one on the web photo.
Sorry for the questions, but we do value your input and feedback. Thank you for taking the time to respond, and we hope that you will enjoy your new chandelier.