website thubmnail of LaLa Mira

LaLa Mira

How would you rate LaLa Mira?
grey star
grey star
grey star
grey star
grey star
California
1 review
3 helpful votes
Follow Valeriya b.
Unfollow Valeriya b.
Send Message
Share Review
Report Review

Fraud!
July 18, 2019

They charge me $140 for piece of $#*!! I don't know who made this dress, looks like 5 years girl! Totally different from web site. When I tried to return it, they told me it is not possible. Fraud company! Horrible customer service!

Date of experience: July 18, 2019
Texas
1 review
1 helpful vote
Follow Hilary B.
Unfollow Hilary B.
Send Message
Share Review
Report Review

If I could rate this less than 1 star I would. The image shown is not what you receive. Don't waste your money. Just to save anyone else time looking for flower girl dresses... the Ivory isn't Ivory. In fact it is bright white. Not only was the color incorrect the beading is flawed and customer service isn't willing to make it right regardless of the product being less than par in quality anyways. Don't pay for expedited shipping if you're from the states. In fact... please spend your hard working money somewhere else. Jillian Wang was the customer service representative who was literally no help. Thank you Jillian for refusing to make it right in any form. False advertisement, bad customer service and waste of time. I would recommend etsy... dollcake vintage... heck the freaking dollar store over this company. Shame on you.

Date of experience: September 17, 2018
Virginia
1 review
0 helpful votes
Follow Oswaldo K.
Unfollow Oswaldo K.
Send Message
Share Review
Report Review

I never expected that this dress would be so high quality and beautiful, but it's just gorgeous! The color is perfect, the cut exactly like in the given picture and it is true to size. From now on I will only order at lalamira, I am incredibly satisfied! PS: Has been there within the specified delivery time!

Date of experience: May 19, 2019
Virginia
1 review
0 helpful votes
Follow Hellen C.
Unfollow Hellen C.
Send Message
Share Review
Report Review

Very nice dress!
May 23, 2019

Thanks to the whole team! Very nice dress! Delighted with my purchase, the fabric is silky, the finish neat. Just a little flat on delivery where we can not track his package, the dress arrived a day late, I had it in less than 3 weeks.
Once again thank you, since in store I needed 4 months!

Date of experience: May 21, 2019
Louisiana
1 review
0 helpful votes
Follow Amelie W.
Unfollow Amelie W.
Send Message
Share Review
Report Review

And I knew better...
January 18, 2019

This company is NOT out of California, these are awful, cheap, poorly made dresses from China. I was leery and, thank goodness, ordered a back-up dress from a reputable store but I'm still out $150+ and I know they won't accept a return. Please trust your gut on this one... these dresses in the photos are NOT what you will receive. I should have trusted mine and saved my money. What I thought I was getting and what I actually received is such a joke that we laugh about it now. It was really, really BAD. It's cheap, smells of dead fish, and they didn't even come close to producing a dress like what they're advertising. Please save your money and get your dress from a real store with quality formal dresses. This is just awful.

Date of experience: January 18, 2019
Maryland
1 review
0 helpful votes
Follow Flo A.
Unfollow Flo A.
Send Message
Share Review
Report Review

POOR AND RUDE CUSTOMER SERVICE
September 11, 2021

I ordered a dress, the dress I received it's nothing compared to what the pic they advertised with. Cheap quality and material. They basically sent me trash. I order a size based n their size chart, the dress came looking so huge that I will spend so much extra money altering it. I sent a request to them and they rudely tell me

"There is nothing wrong with the dress itself. The difference is acceptable. It's unfair for us to take responsibility. Just keep the dress or you can send it to your friends or resell it locally. The return is really not possible.

Your understanding will be appreciated."

They are SCAMMERS, disrespectful and disgusting. Don't waste your time and money. I'm so pissed right now.

Date of experience: September 11, 2021
Singapore
1 review
0 helpful votes
Follow Kitty W.
Unfollow Kitty W.
Send Message
Share Review
Report Review

OMG! Words can't explain how much I love this dress! I got a lot of compliments and I was looking better than the bride if I might say so. The shipping process was easy and they did such a great job on my dress. I will definitely be ordering here from now on

Date of experience: May 7, 2019
New York
1 review
0 helpful votes
Follow cali h.
Unfollow cali h.
Send Message
Share Review
Report Review

Good quality!
April 3, 2019

I ordered this as a last minute, inexpensive dress for an unexpected formal event. It arrived sooner than estimated and I was immediately surprised at the good quality of both the fabric and craftsmanship. I am thick in the arms, shoulders, & chest and found that it fit well without being too tight or bunching. I will order this brand again.

Date of experience: April 2, 2019
Rhode Island
1 review
3 helpful votes
Follow Kimberly S.
Unfollow Kimberly S.
Send Message
Share Review
Report Review

NEVER AGAIN
June 29, 2019

Never purchase from these people. We waited and waited for my daughter's prom dress. There is no method to contact these people other than an email, and we always received the same response, "we custom make our dresses and you dress requires extra details and you will receive it in two weeks". This went on and on until one day prior to my daughter's event. When she finally received it, (it was sent to the wrong address and I had to intervene), the dress was so big and I'll fitting, in addition to my daughter "looking like a Disney character", there was no way she could wear it. After several attempts to contact LALAMIRA, (again, you cannot call them), they offered me 10 percent off my next purchase! Are you kidding me?

Date of experience: June 29, 2019
California
1 review
2 helpful votes
Follow Jordon w.
Unfollow Jordon w.
Send Message
Share Review
Report Review

Runnnn!
October 4, 2019

Let me start by saying I never write reviews but this company is so bad I have to

RUN!
I would give them no stars if I could! Horrible dishonest company! Dresses don't fit to measurement. They were all big. They swore they would get there on time for my event. They arrived 2 days after. They promised delivery on a day DHL doesn't even deliver! They won't take them back. Go to TBdress or Eric dress. Same dresses same prices! TBdress actually delivered dress a lot earlier they said and fit perfectly!

Date of experience: October 4, 2019
Jersey
1 review
1 helpful vote
Follow Kerrie-Anne R.
Unfollow Kerrie-Anne R.
Send Message
Share Review
Report Review

SCAM WEBSITE
February 4, 2019

Terrible site which just takes photos from reputable sellers and attempts to make a really bad looking, cheap replica with bad material. Ordered two flower girl dresses at £150 which they say I can't return and have to sell locally. Awful company. Awful customer service

Date of experience: February 4, 2019
Philippines
3 reviews
26 helpful votes
Follow Kylie M.
Unfollow Kylie M.
Send Message
Share Review
Report Review

This dress is BEAUTIFUL!
September 18, 2018

I ordered this ballgown in black to wear for an elegant night on a cruise with my kids and WOW did it impress!
The dress fit absolutely perfect upon arrival and I got so many wonderful compliments on it, even 9 from staff who told me it was the most beautiful dress of the cruise! The picture doesn't even reflect how pretty it was in person! The petticoat made the skirt so full and massive! I truly felt like a combination of Scarlett O'Hara and Cinderella for a night! And thank you La La Mira for making sure it arrived ASAP... it was delivered the day before we left and again, it fit perfectly! Love this dress and getting ready to order 2 more different ballgowns for our Augusr and September cruises... being the belle of the ball is wonderful!"

Date of experience: September 18, 2018
Florida
1 review
2 helpful votes
Follow alexander c.
Unfollow alexander c.
Send Message
Share Review
Report Review

Quite stunning!
April 24, 2019

The dress itself is quite stunning. I received many compliments on the color and style of the dress. It contours the body well and really highlights your curves without being too tight or revealing. I was worried that it wouldn't work out because it came just a few days before my prom date, but it turned out just amazing! Will definitely wear to another formal event down the road.

Date of experience: April 23, 2019
Virginia
1 review
4 helpful votes
Follow Jessica R.
Unfollow Jessica R.
Send Message
Share Review
Report Review

This site is full of it. I told them the reason why I needed to return my dress they didn't care. Plus the dress look different from the picture. I agree with everyone else review. Seems to me nobody is not able to get their money back.

Date of experience: April 14, 2021
Virginia
1 review
0 helpful votes
Follow Cristina M.
Unfollow Cristina M.
Send Message
Share Review
Report Review

Horrible company
November 19, 2022

I purchased a flower girl dress from this company. I measured my daughter and chose the dress it suggested. When we received the dress it was way too big. They claim they add an inch all over so you can then PAY someone else to alter it. I'm their website they claim they will return within 10 days. However, they don't not do returns. Now I'm stuck with this dress that we cannot use. $125 down the drain.

Date of experience: November 19, 2022
vanessa s. LaLa Mira Rep
over a year old

Update:

Dear Cristina,

If you would like to provide us your order number, we can look more into your order to see if we can further assist you. But we can't assist you further without any order details.

Looking forward to your reply.
-----------------------------------------------------------------------------------------------------------------
Replied on Nov 30th:

Dear Cristina,

Thank you for your feedback.

We are sorry to hear that you are not happy with the shopping experience with us. To help solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.

Thank you for your cooperation in advance. Hope to hear from you soon.

Missouri
1 review
3 helpful votes
Follow Isabella H.
Unfollow Isabella H.
Send Message
Share Review
Report Review

I have been waiting for my "beautiful" prom dress for more than a month and it finally arrived today. This was supposed to be for my first ever prom, but it's going to be more like my first public embarrassment. The fabric is nothing like described on the website, the gems on the back are cheap and seem as though they may fall off if I lean against them, and the seams are coming off in the slit and around the bodice while the shoulders go about 3 inches above where my own shoulders are(and I payed for custom) Please do not buy from here, you will regret it.

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Mireille B.
Unfollow Mireille B.
Send Message
Share Review
Report Review

Bought this dress here because i was tired of cheap chinese knock offs. This dress did not disappoint! Photos added... i was exactly like the image. Photos posted. This dress is stunning and LALAMIRA will now be my go to place for dresses. Once i do a fashion shoot I'll post those images as well

Date of experience: May 18, 2019
Virginia
1 review
0 helpful votes
Follow Kirstin K.
Unfollow Kirstin K.
Send Message
Share Review
Report Review

This dress is extremely comfortable! It fit like a glove and was perfect for me! It was stretchy and the quality seemed really great as well, the hooks on the top felt a little cheaply but other than that it was a great dress. Keep in mind, it did take over a month and a half to arrive so make sure you order early!

Date of experience: May 20, 2019
Florida
1 review
1 helpful vote
Follow Neeka B.
Unfollow Neeka B.
Send Message
Share Review
Report Review

Horrible company
April 13, 2021

If I could give negative stars, I would... absolutely horrible.
After several emails back and forth, I was advised, "There is nothing wrong with the dress itself. The difference is acceptable. It's unfair for us to take the responsibility. Just keep the dress or you can send it to your friends or resell it locally."Please DO NOT ORDER FROM THIS COMPANY. They are thieves and to top it all off, the dress they advertise vs the dress they is complete joke but we won't touch on that area. Lastly, there is no customer service nor is there a return policy. The only thing they do is email you every couple of days letting you know they will not accept a return. I feel like I was extorted.

Date of experience: April 13, 2021
Pennsylvania
1 review
1 helpful vote
Follow Angela m.
Unfollow Angela m.
Send Message
Share Review
Report Review

I ordered a dress for my daughter. The dress showed no sequins yet when received was covered in sequins. It looked very cheaply made and was not what we thought per the website. I asked for an exchange and after 5 emails back and forth was given this response:
There is nothing wrong with the dress itself. The difference is acceptable. It's unfair for us to take the responsibility. Just keep the dress or you can send it to your friends or resell it locally. The return is really not possible.
Please NEVER EVER order from this website!

Date of experience: April 10, 2019

Overview

LaLa Mira has a rating of 3.3 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaLa Mira most frequently mention many compliments, beautiful dress and good quality. LaLa Mira ranks 14th among Dresses sites.

service
145
value
146
shipping
145
returns
143
quality
143
+368