LaLa Mira

I never buy from an unknown, preferring to stick to major retailers but had such a terrible time finding a dress I like and they had one that was beautiful and I felt would flatter my shape. The dress arrived and it is a cheap knock-off. Not only is the fabric not what I expected, but the quality and detail were substandard. I reached out within hours to start a return only to get a message "We have checked for you and we did the right dress in your order. We inspect the dress carefully before shipped out. When you are shopping online, it is common sense that the dress will definitely has some difference as the picture shows". Thus far they are refusing to process a return even though a return policy, which I followed, is stated on their website.

I requested to EXCHANGE the flower girls dress for a darker color to match my bridesmaids and they REFUSED my request. WHAT COMPANY DOES NOT ALLOW YOU TO EXCHANGE?! NOW I HAVE WASTED OVER $100.00. THERE DRESS ARE NOT CHEAP AND YOU ARE BUYING SPECIAL OCCASION DRESSES ONLINE SO I WOULD THINK THAT THEY WOULD BE WILLING TO WORK WITH YOU WHEN THE COLOR IS A BIT OFF. I DIDN'T ASK FOR A REFUND, JUST A DARKER COLOR OF THE SAME DRESS.

Lala mira seemed to be a place i would like considering the instagram tagged photos looking promising but in reality i ordered a dress and it came and felt like a costume. The service was also really disrespectful and they didn't offer any refund so……

Although the dresses on the LaLa Mira website show beautifully, the actual quality of the dresses don't measure up to the price you pay. I received the dress with the hem wire exposed. I contacted LaLa Mira right away and was told to send photos. I sent a photo and was told that LaLa Mira inspects merchandise before shipping and the this was caused by me. As a consumer, I am furious and feel that I have been taken advantage of and robbed for over $130. When a vendor doesn't accept returns on their defective merchandise, it shows poor customer service and no accountability. They advised me to take it to a tailor and have it fixed with me incurring the cost. Order from this vendor at your own risk!

Was terrified about end product as I read a few negative reviews online. The dress arrived quickly. It is beautiful. Slightly big but it will cost just a few dollars to take the waist in. My daughter will be attending prom in this dress. She loves it. Thank you. It's gorgeous

This dress was AWESOME! I have worn it three times and gotten rave compliments each time! It not only fits perfectly, but it also complements my figure quite well! This is saying something, too and it looks amazing on me!

Absolutely satisfied with this website. This is my third order with custom sizing and each dress has fit perfectly. The color is true to material selection. True hand beading and full of them. Gorgeous! And i stated time frame needed and each time, it was met. Delivered on time! A customer for life. Thank you!

One of the most fraudulent websites there is. They sent me a bootleg version of the dress I ordered in horrible material. They told me to resell the dress instead because I was not entitled to a return even though I request it 1 day after it was delivered. The website states there is a 14 day return. DO NOT PURCHASE TRUST ME!

My bridesmaids ordered their dresses for Lala Mira and many of them arrived with zippers that would zip up and sizes not in-line with how they were advertised. When contacted, their customer service basically said "too bad, it's your problem, sell the dress if you don't like it". With all the options out there, I implore you to not waste your time or money on this company! Their products are sub-par and their people are indifferent. They literally could not care any less about their customers.

If I could rate this less than 1 star I would. The image shown is not what you receive. Don't waste your money. Just to save anyone else time looking for flower girl dresses... the Ivory isn't Ivory. In fact it is bright white. Not only was the color incorrect the beading is flawed and customer service isn't willing to make it right regardless of the product being less than par in quality anyways. Don't pay for expedited shipping if you're from the states. In fact... please spend your hard working money somewhere else. Jillian Wang was the customer service representative who was literally no help. Thank you Jillian for refusing to make it right in any form. False advertisement, bad customer service and waste of time. I would recommend etsy... dollcake vintage... heck the freaking dollar store over this company. Shame on you.