Krush Kandy

It took long for me to receive my purchase. When I did receive the item it wasn't poor quality, but it wasn't good either..

They take forever to ship if you even get your stuff. And don't plan on making any returns because they will only give store credit, or will deny your return for some invalid reason!

If you want to order something order for the upcoming season because it will take several weeks to get your item. I won't be ordering from this website ever again. Way too slow!

Krush Kandy Boutique (KKB) is a small, growing business, and as with any company on the rise, occasional delays may occur. They offer a variety of pre-made items, such as graphic t-shirts, shoes, and jewelry, which can sometimes take a little longer to ship. To stay informed, it's a good idea to review product details before making a purchase. If you experience a delay in shipping, simply reach out via email, and KKB will respond promptly. While there have been delays in email responses in the past, the team has addressed this issue and improved their communication. If an item becomes unavailable, KKB provides full store credit for your purchase, along with additional credit for your next order. The boutique is committed to customer satisfaction and values every shopper.

KKB also gives back to their customers with perks like 10% back on every purchase, monthly giveaways, store credit giveaways during live sessions, free Starbucks, and more. Kristyn and her team are kind, respectful, and genuinely care about their customers. While there may be occasional disruptions from rude or demanding individuals during live sessions, KKB remains focused on providing a positive and enjoyable experience for everyone.

As a loyal customer since November 2023, I will continue to support and shop with this amazing small women's business. Kindness truly goes a long way!

DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY. They have no support team, no phone number, no chat support. It takes weeks for them to respond to emails. My order never arrived. They never provided any updates, and I had to chase them down to finally get a refund a month later. Horrible! Never again!

Never received half my order. They said they oversold and I asked for a refund and they said they could only do store credit. I said it wasn't my fault they oversold and I want a refund. They said they would have to talk to management and then I never heard back again

Do not buy from
This shop. It's a complete scam and I will be reporting this shop to the BBB and ensuring I blast them on every possible social media site. DO NOT BUY FROM THIS SHOP!

I ordered a cardigan a month ago and it has still not shipped. I have now emailed the company twice with absolutely no response. I would never buy from this company again, because of the total lack of costumer service and the horrid shipping times. I hope I eventually get my sweater, but honestly I am not holding my breath.

I ordered on January 22 and it is February 25 and I still have not received. I have emailed 3 times and it always check back in 3-5 days. They advertise 4-7 business days for shipping and that is a lie.

Ordered 3 items. One item wasn't even showing up that I ordered. There is not a 1- 800 number to call only by email and it was forever getting back to me not prompt customer service. Finally received all of my order but not used to waiting so long. Because of this read other reviews and put mistrust in my mind over this company. Recently found out that they only issue a store credit no refund. I don't like that. On good side they have good merchandise but what is good merchandise if poor customer service and mistrust? They have beautiful jewelry but not enough stock on it and people can't get the item, always sells out and says waitlist. Recently now they have posted on Facebook a contact number and a long explanation for why things haven't been going smoothly even as far as a threatening paragraph about taking legal action against their own customers for defamation. Not good. This isn't going to help them overall in my opinion. Customer's are upset that is why they have said negative comments about them and last I checked people have a right to free speech and their experience with a company.