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Knetbooks

Overview

Knetbooks has a rating of 4.3 stars from 1,381 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 3rd among Textbook Rentals sites.

service
191
value
34
shipping
33
returns
27
quality
1,183
This company responds to reviews on average within 16 days

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6,425 reviews
How would you rate Knetbooks?
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Texas
1 review
0 helpful votes
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The book rental was new!
February 3, 2025

I am happy with the rental.I have not used the book yet until my 3rd week of semester but looking at it. I am content of the appearance of it.

Date of experience: January 24, 2025
Washington
1 review
0 helpful votes
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Item cancelled a week after placing order online
January 3, 2025

Item ordered was presumably available when ordered online, but order was cancelled a week later due to unavailability. Had to try to find and purchase item elsewhere. Unable to receive replacement in time to give as Christmas present. Not happy!

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 10, 2024
Pennsylvania
1 review
0 helpful votes
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Disappointed
January 25, 2025

Is there an inventory issue that I was able to purchase something and then have to wait for the book to come into the warehouse?

Date of experience: January 15, 2025
Erin C. Knetbooks Rep
3 months ago

It looks like the title was listed on the website at the time of your order with the availability of "Usually Ships in 3-5 Business Days." This book generally takes about 3-5 business days to arrive from the publisher/vendor before shipment. We apologize for any confusion regarding this issue. Thank you for choosing Knetbooks!

Pennsylvania
1 review
0 helpful votes
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Awesome!
October 10, 2024

I was pleasantly surprised because I thought the book I rented was going to be used but it was brand new. It came quickly and was shipped in a sturdy padded package. I was impressed, I will be renting books from here in the future for sure!

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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Extremely poor service.
January 9, 2025

I actually never did receive the product that I ordered. I was just contacted days later saying that my book was not available from wherever? And they canceled my order.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 30, 2024
California
1 review
0 helpful votes
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Did not receive product
October 4, 2024

I ordered a product without being alerted that the product was not in stock. I don't have any idea when or if it will be in stock in the near future. I don't know whether to wait or to cancel my order.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 24, 2024
South Dakota
1 review
0 helpful votes
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Great material
January 19, 2025

Books are easy to read, very specific to a topic, price is also great.

Date of experience: January 26, 2025
Erin C. Knetbooks Rep
4 months ago

Thank you! -Knetbooks

Tennessee
1 review
0 helpful votes
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Ok
February 1, 2025

Delivery was longer than I expected. Luckily I didn't have to read any chapters this week!

Date of experience: January 22, 2025
Erin C. Knetbooks Rep
3 months ago

Thank you for choosing Knetbooks!

Florida
1 review
0 helpful votes
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Excellent service
February 3, 2025

Excellent service, reliable, and fast. Very trustworthy company

Date of experience: January 24, 2025
Missouri
1 review
0 helpful votes
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Good shape
January 12, 2025

It was very straight forward to the point when purchasing. Took while to arrive though.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2025
Indiana
1 review
0 helpful votes
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Always reliable
January 17, 2025
Updated review

It was fast! The price was right! I trust the company; they have always done right by me.

Date of experience: January 23, 2025

It was easy, and the price was right!
October 25, 2024
Previous review

It was easy, and the price was right!

Date of experience: October 15, 2024
Virginia
1 review
0 helpful votes
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Great
February 2, 2025

Quick service and high quality book received! Very pleased

Date of experience: January 23, 2025
Pennsylvania
1 review
0 helpful votes
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Great service
January 27, 2025

I am so happy I got the book just in time for my class. Thank you

Date of experience: January 17, 2025
New York
2 reviews
0 helpful votes
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Interesting
February 1, 2025

Need to be more upfront in what is actually in stock to ship quicker.

Date of experience: January 22, 2025
Erin C. Knetbooks Rep
3 months ago

Thank you for your feedback. Every item listed on our website has an availability listed. -Knetbooks

Pennsylvania
1 review
0 helpful votes
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Best!
February 1, 2025

Got the books delivered very fast and in perfect condition.

Date of experience: January 22, 2025
Texas
1 review
0 helpful votes
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Less stressed and satisfied
September 20, 2024

Im a college student and these text book prices were really stressing me out. It was extremely simple and the prices are a bargain compared to other stores and I would definitely would use this website again for future use!

Date of experience: September 10, 2024
North Carolina
1 review
0 helpful votes
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Great!
January 30, 2025

Condition of books are always great as well as the prices! Will be using again and again.

Date of experience: January 20, 2025
Alabama
1 review
0 helpful votes
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Excellent Experience
January 14, 2025

Excellent customer service! Fast shipping. Product accurately described.

Date of experience: January 20, 2025
California
1 review
0 helpful votes
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Horrible
January 30, 2025

Did not receive book. Customer services nonexistent. Disputing with my credit card company.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2025
Georgia
1 review
0 helpful votes
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Great!
January 30, 2025

Great experience, shipping with very quick! Exactly what I ordered!

Date of experience: January 20, 2025