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Knetbooks

Overview

Knetbooks has a rating of 4.3 stars from 1,381 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 3rd among Textbook Rentals sites.

service
191
value
34
shipping
33
returns
27
quality
1,183
This company responds to reviews on average within 16 days

Instant Feedback

6,425 reviews
How would you rate Knetbooks?
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Texas
1 review
0 helpful votes
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Book Rental
February 8, 2025

Loved it. Very smooth and got here just in time! Will def order from here again

Date of experience: January 29, 2025
Texas
1 review
0 helpful votes
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Textbook purchase ok
February 9, 2025

Buying and delivery was fine, but arrived later than i expected and needed access code

Date of experience: January 30, 2025
Erin C. Knetbooks Rep
3 months ago

Thank you for shopping at Knetbooks!

Louisiana
1 review
0 helpful votes
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Review
February 12, 2025

Very easy and quick delivery. Would recommend to anyone...

Date of experience: February 2, 2025
Erin C. Knetbooks Rep
3 months ago

Thank you for a great review! -Knetbooks

Georgia
1 review
0 helpful votes
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Great way to rent book for class. Book was delivered quickly and in new condition

Date of experience: January 29, 2025
California
1 review
0 helpful votes
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Good
February 7, 2025

Timely delivery and the book was in perfect condition upon receipt

Date of experience: January 28, 2025
Georgia
1 review
0 helpful votes
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Very pleased with service provided.
January 23, 2025

I've used this site for textbook rentals. Good success! Thank you.

Date of experience: January 28, 2025
Aruba
1 review
0 helpful votes
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Book didn't arrive on time
September 25, 2024

Ordered book a week before class started and 2 weeks later. It still hadn't arrived. I had to buy it from the bookstore. Now waiting on refund 2 weeks later.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 15, 2024
Michigan
1 review
0 helpful votes
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Not What I Expected
October 9, 2024

I am disappointed with how long it took to receive what I ordered. I even paid extra for faster shipping and it still took 3 weeks to receive the book. I was told after I didn't receive my book in a timely manner, that they had to wait for another company to send the book to them. Then when they received it, they'll ship it out. That should be explained before a person decides to order.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 29, 2024
Kansas
1 review
0 helpful votes
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Order not received
September 15, 2024

I still have not recorded my books. It has been at least 10 business days when I asked for expedited shipping.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 5, 2024
Pennsylvania
1 review
0 helpful votes
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Dissatisfied
September 23, 2024

Pick tire of the book was misleading- I thought I was ordering Textbook but I received workbook with many pages already filled out in pen, not in pencil where it could be erased. The price was too high and I don't know hot to return it, do I'm stuck with this book. Thanks!

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 13, 2024
Texas
1 review
0 helpful votes
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Package damaged
September 13, 2024

Although I received my textbook, the clear wrap that it was sent in was shredded, and there's a sticker on the front that says it will not be returnable if the wrapping is ruined, so I'm not quite sure what to do. Other than that, came in a timely manner and book itself doesn't look too damaged.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 3, 2024
New York
1 review
0 helpful votes
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Book
February 6, 2025

It took forever to get delivered. And came in all different pages instead of a book all together.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 27, 2025
California
2 reviews
0 helpful votes
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KNET BOOKS CANCELLED MY ORDER FOR NO REASON!
January 9, 2025

My discount code did not work! And your S&H fee is CRAZY! And KNET Books cancelled my order for NO reason. What a crazy and dysfunctional company this is. Then eCampus.com did the same thing, and also charged CRAZY S&H rates. Every ABC Inc. company (KNET BOOKS + ECAMPUS BOOKS) is bizarrely DYSFUNCTIONAL. Truly unbelievable. I was eventually charged $40 + an earlier $10 for shipping this book for what eCampus.com called "UPS ONE-DAY SHIPPING" but it took 5 DAYS to arrive, and yet we were still charged the crazy $40 S&H rate by eCampus.com, who also refused to return the original $10 S&H cost. MIND-BOGGLINGLY incompetent and illogical and dysfunctional company. SO FRUSTRATING and such an UNFORGIVABLE RIP-OFF!

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 16, 2025
Alabama
1 review
0 helpful votes
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Did not receive book
February 9, 2025

Have not received the book yet about two weeks overdue

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 30, 2025
California
1 review
0 helpful votes
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My book never arrived
January 29, 2025

Ordered to be in time for Christmas. It's now almost the end of January and the book has still not arrived nor have I heard anything about it.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2025
New York
1 review
0 helpful votes
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Shipping took a little longer than I expected and the books were good quality

Date of experience: January 28, 2025
Erin C. Knetbooks Rep
3 months ago

Thank you for shopping with us! -Knetbooks

California
1 review
0 helpful votes
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Satisfied
February 7, 2025

My book got here on time and this site had the best price. No complaints.

Date of experience: January 28, 2025
Nevada
1 review
0 helpful votes
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Good
February 6, 2025

Quick shipping and delivery. Will be ordering again for future textbooks

Date of experience: January 27, 2025
New Jersey
1 review
0 helpful votes
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Good sevice
February 6, 2025

Book came fast and is good quality even being used.

Date of experience: January 27, 2025
Nevada
1 review
0 helpful votes
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Glad I found Knetbooks!
January 12, 2025

Easy to get the book that I needed at a great price! I will be recommending to other classmates to save money on textbooks!

Date of experience: January 21, 2025