K.Jordan

I was looking at some items from Masseys as I have ordered from them several times. I had a pair of shoes in my cart but I never placed the order. Suddenly I received an email from a company called K. Jordan saying my order has been shipped. Low and behold it was the same pair of shoes in my Masseys cart. I have never ordered from K Jordan nor have I ever heard of them. I don't know how they can place an order for me based on what I was looking at on Masseys website. Scammers. I didn't actually buy the shoes anyway I just placed them in my cart as I was still shopping. This is a total joke. It didn't give me an order number or a tracking number or anything. Just a message saying your order has been shipped with the photo of the same shoes I was looking at Masseys website.

Did not receive the items when quoted. I returned them since no. 1 they were not true to size and way smaller than they should have been and no. 2 I no longer needed them for event they were ordered for because of the delay. I returned them in their own shipping boxes with their own labels and I am still receiving a bill for $38.00. Cannot get anyone at customer service to advise I am not paying the bill and have not received a response from the "contact us" on the website. Reporting the company to the better business bureau if at all possible.

I love k. Jordan! I have never had a problem with anything I have ordered. It always arrives in a timely manner and customer service is always friendly.

They're a scam and doing a bait and switch by baiting you by saying you're approved but when you place the order they won't process it. Bait and switch is illegal.

Don't order from here! I ordered two things with free shipping. I had to return them and still owed $28. Seems like a lot to pretty much just try on two things. I understand there are fees in returning things, but $28 seems like a lot!

Then when I called to talked to someone, I had the rudest rep and the worst customer service I have EVER had! She would not explain to me or look up my account. Talked to me in a very rude and condescending way. Kept telling me it is stated in the in the catalog. I told her I know that but it doesn't say it is going to be a ridiculous amount. She was literally trying to pick a fight with me over the phone! It was the strangest thing!

Don't order from here unless you know you won't need to return it or talk to customer service!

More than a month ago i order 5 items from K. Jordan recieved and returned. They are just now crediting my account and they want to charge me $75.00 and i did not keep anything. The pants and jeans i ordered wear paper thin and didn't fit right and all 3 tops were way too big, their sizing charts are not correct. I have officially been on hold with customer sevice for 53 minutes. After all is said i owe them $30.94 and i get nothing for my change. You had to select a star, otherwise i would not have gave them any stars.

I was greatly surprised how easy it was to establish an account, how quickly i received my entire order at once innstead of in pieces. And paid 25.00 sale price for most of my order. 5 lovely outfits.its nice to know that even on a fixed income, k. Jordan has made their clothing affordable for me. Evening wear, business attire, dressy casual they have it all! Yes, there are a few things out of my budget in the catalog but there was sooo much on sale that i got 5 outfits and credit to spare. Im addicted lol

I sincerely wish I had read the reviews online about this company before placing an order. You think I'd be smart enough to do that by now. Duh! I agree with everything that has been said by other reviewers. The clothes are very nice... Stylish and what I received were quality items. However, the plus sizes are cut large. Most of my order did not fit and had to be returned. The initial shipping was very quick but the return is taking forever! Going on 3 weeks now and I still have not received notification of the return. Some items were missing from my initial order and I am still waiting on those. Right now my account balance is 460 bucks and all I have to show for it as a pair of jeans. They are nice but WTF... I agree that the technicians are less than helpful when you call into customer service.

I ordered 4 items from them... I received them and the sizing was off. So I sent back for an exchange. They sent me an email saying the size I needed was no longer available... then I received a bill for 40 doll... for restocking fees and shipping. Are you kidding me. Its not my fault you were out of the size I need and I have to pay. I called customer service. She totally agrees with me that I should not have to pay but said there was nothing she could do about it... what a joke..

Oh K Jordan, I received a catalog stating I could charge up to $350 (pre-approved offer)
I placed an order for $347. 47. 2 days later I get an email now stating the want roughly 1/3 down. REALLY? So what the catalog said was a bait and switch. I cancel the order.
2 days later I get a catalog stating I am pre-approved for $500 in credit with them. So I call and talk to Carlos a manager in their credit department. I tell him everything I just told you and he is rude and condescending. Tells me to place the order again and find out if my credit is good with them this time. Funny because your parent company is the same company that owns Monroe & Main and Swiss Colony and I have accounts with both of them but, No thank you. I will spend my money elsewhere jerk. I wouldn't order from this company if it was free after my experience.