K.Jordan

They will not issue a call tag for items you are returning which in turns leave the customer paying 2 shipping fees and a restocking fee. Not comparable at all to other retailers you order from. When addressing the issue to the customer service rep. She didn't care or care to elaborate as to why they have this policy. I told her they will not receive another order from me and I will be closing my account. They are a boot leg catalog business. You can't prosper when operating unfairly.

I love these pants! They are comfortable, good for working out, or wearing for lounge wear. They fit perfectly, so whatever size you are in general, the size you order will be perfect.

I am not an online regular customer. I tried K. Jordan and I was highly impressed by the customer service, prompt delivery, quality of the clothes and all the articles I ordered were beautiful! I needed a new wardrobe for a family cruise and I was super happy! Received tons of compliments ("! We make the clothes no doubt as far as our attitudes and self-confidence are concerned but K. Jordan heightened it. I will never let you go! Love you, K. Jordan and thank you for contributing to the happiness of our first family reunion cruise! God bless!

I, like others, who have complained about K Jordan, purchased clothing from them which I sent back immediately. (The clothing was of the poorest quality I have ever seen.) I sent in a check for $29.00, which I was charged for shipping and I received a statement that said I owe approximately 29 more dollars. They cashed my check but never documented it and when I called to try to straighten things out, I was told I needed to pay another $17.00 or I would be charged a late fee. Needless to say I did lose my temper. I was charged a total of approximately $46.00, for nothing. There was no documentation about what was charged, for what, at all! I paid close to $50 for absolute aggravation. Don't buy from this company. The clothing is of the poorest quality and the customer service is determined to ruin your credit and basically steal from you.

Have been trying to deal with my bill which should be zero since i returned an item and payed for shipping and handling... They are telling me I have to pay for the full amount of shipping and handing $25. There customer service has been horrible and every time I try to talk to someone no one has a record of whats going on... I live in Las Vegas and work in the casino and hospitality industry and if we didnt satisfy or resolve a problem the day its brought to us there would be consequences... Will not give up the fight. Cant see paying $25 for nothing... Like we all have money to throw away these days. Unbelievable..

Please do not order from them. The clothes that came looked like oversized potato sacks. We returned the clothing back in their box, with their label which they received on 17 Jul 18. Today, we got a 4th phone call stating we owed for the dresses. The company has acknowledged that they received the merchandise back but still want us to pay for the items because the receiving department has not actually logged the items back in as returned. They stated it would take 4 to 6 weeks to log the items back in. WRONG! So in turn I have filed a complaint with the BBB and I'm telling you. Please don't order from this company.

I was approved right away. My purchase exceeded my approved amount, but they still allowed me to get it. My order was made on 11/2, shipped 11/4 and arrived 11/6. I was very impressed with the amount time that the whole process took and even more impressed with my coat. I gained some weight and it's been hard for me to find a plus size coat, but kjordan made it possible. Thank you so much!. I love my coat. I ordered my coat size up 1 size, just to be safe, but I probably could have stuck with my original size. With that being said, don't order up, at least not with coats. Good job kjordan and shame on the rest of you that are saying bad things.

The customer service is good that's why I gave them a 2. But the shipping is horrible takes forever the clothes are over sized I bought a medium too big returned it for a small still to big I just got off the phone with them with the two shirts that did fit it cost me 19.99 for shipping Wtf I'm done with that place their close ain't made that good any ways one of the shirts I can wear as a night gown yeah it's that long don't make sense

I ordered a top and jeans, I got the top today and it is huge.it looks more like a dress.and very cheap quality. They emailed me saying the jeans were out of stock and would be shipped in 3 more months, I'm sorry what? So I called to cancel the jean order but they told me I would have to call back in 2-3 days because they couldn't cancel that order since I just got the top today. This makes no sense to me. Long story short I will not shop with them again.