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Claim Your BusinessK.Jordan has a rating of 1.85 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about K.Jordan most frequently mention customer service, debit card, and order anything problems. K.Jordan ranks 2245th among Women's Clothing sites.
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I love k. Jordan! I have never had a problem with anything I have ordered. It always arrives in a timely manner and customer service is always friendly.
They're a scam and doing a bait and switch by baiting you by saying you're approved but when you place the order they won't process it. Bait and switch is illegal.
They're a scam and doing a bait and switch by baiting you by saying you're approved but when you place the order they won't process it. Bait and switch is illegal.
I love k. Jordan! I have never had a problem with anything I have ordered. It always arrives in a timely manner and customer service is always friendly.
Tip for consumers:
I like the way they email to let you know when your item has been approved and they send you messages to let you know when your item should arrive.
Products used:
I have have purchased shoes, jeans, make up, boots ,shirts. Just about anything and everything that K. Jordan sells and I love all of my purchases. I've never had to send anything back. If something is out of stock they notify me to let me know when it will be available. If its no longer available they will offer me a substitution similar to that item.
I ordered some items from this company last year or Maybe before Christmas holidays and I never received the package but sure got a BILL from this company. If it was put on the porch at my door anyone could have got it. I am very disappointed and have been for over 1-2 years
Products used:
Never got my order !!! I'm thinking it was removed from my address or just wasn't delivered I've been mad for almost 2 years but you send me a blll for items I didn't get
Shoes are not authentic, this is why price so low. They are dishonest. Promised refund, never received.
Tip for consumers:
They are not reputable business
Products used:
Shoes
I was really looking forward to buying from this catalog but after reading the reviews I'm afraid because I love the styles.
A year ago, I ordered $300.00,3 dresses and 2 shirts. The dresses were made of very thin, cheap material and fell apart. Even Walmarts clothes are made better. The two shirts were $40.00 a piece. I bought them for my daughter. First, the colors were totally different than the catalog and second, they too were made of cheap cotton, thin material. Now, I got their credit offer for $1,000.00 but it was a hard pull on my credit and lowered my overall score. I paid it off immediately with my debit card. All I can say is I warn you, you will be very sorry if you buy from this company. I believe their clothes come from a third world country and are made by people who make about 50 cents day. Trust these bad reviews because they are true.
Products used:
None
Received a catalog from k. Jordan and was looking forward to ordering. However after reading all the negative reviews, no way will I waste my time and especially my money on them!
I love these pants! They are comfortable, good for working out, or wearing for lounge wear. They fit perfectly, so whatever size you are in general, the size you order will be perfect.
Tip for consumers:
Order carefully, because before you know it, you will owe a lot of money
Products used:
Adidas spandex pants
Please dont order anything from this store i return an item because the item did not fit and the want me to pay them 36.00 dollar for returning the item i should have kept the item and sold it i have ordered from the store Vensus and returned items that did not fit and they did not charge me a fee for returning items this is a rip off 36.00 is a high amount for a return fee reps should tell u this at the time of purchase dont want this to happen to anyone else i have contacted the better business bureau
I am disappointed in the shipping prices and the extra expenses of returning items which were not sized correctly. We are forced to pay tax on shipping costs so to have such huge shipping costs jacks up the tax and makes the items more expensive than its worth. I had to pay $13 to get a $20 item. Then had to return to get another size and was charged $7.95 return fee with tax added on. So in the end I paid double for the item. I have cancelled my business with them and will no longer shop with them.
I ordered a sweater coat from K. Jordan and it is perfectly beautiful. It looks just like it did in catalog. It fit a bit large so I had to return for smaller size. The new one arrived in about a week without additional charges. I was very pleased with item and customer service and would gladly buy from them again.
I placed an order, after giving my credit card number, I got an unauthorized charge from Smartycash.
Tip for consumers:
I did not know that I would receive an unauthorized charge from an entirely different store than K. Jordan after giving my credit card to the Agent that took my order. A company by the name of Smartycash took money out of my account also without my permission after I placed my order.
Products used:
I ordered a women crew neck pullover
I finally, placed my 1st order with Kjordan, as I receive their catalogs and have always thought their clothes looked nice. I ordered 1 sweater, which was expensive! I payed $48 for a chenille sweater and received it, falling apart, as the yarn was unraveled all over the sweater! The color was significantly, lighter than in photo! It appears to be a very cheap, quality of product, as well as the work that was done to make it! I won't be shopping Kjordan, again! SERIOUSLY, disappointed!
There customer service has to be the rudest people. There clothes are very poor quailty. The shirts Ibought from them had holes in them as after a few weeks. The pants are the same poor quailty. They are very expensive. Do not waste your money.
Tip for consumers:
Poor quailty clothes. Expensive not recomened.
Products used:
Top . Jean's. Jackets. Dresses. Poor quailty
I placed an order of 3 pair of jeans. 2 fit perfectly, true to size and good quality. Returned the pair that didn't fit. I was credited immediately and sent a new bill. Thank you K Jordan.
I would give this company a negative 2 stars if I could. They charge you to return the product. A processing fee when you return the item & you still end up paying half of what the item cost in fees. I WOULD NOT BUY from this companyyou are even charged to exchange the items. This company targets poor customers by advertising $5.99 a month while interest charges are accruing.
The shabby establishment shipped an itme to me and Fedex returned the item stating they had the wrong address, the address was entered by the merchant which is K jordan. Fedex returned the item to the shipper and K Jordan refused to refund my shipping cost (37.99) even though I never received the item and neither was I the one that returned the item. This was my first order with them and the last.
I like their merchandise, but unfortunately I will not buy from them anymore because shipping has been VERY unreliable and everything arrives very late, after rescheduling multiple times. I tried to complain, maybe get a different shipping option, but the supervisor at costumer service really didn't care about my order, my problem. Bye KJordan
Products used:
Fashion clothing and shoes
I love kjordan, everything is great, customer service is great, the merchandise is beautiful and true to size. I have never had a complaint about them. By the way, wonderful sales and on the season. Not like winter items in the summer. Im kjordas biggest fan.
Received K. Jordan magazine for the first time, was about to place an order, however, decided to read the reviews first. Wow! The majority of customers that have ordered are truly unhappy with this company. So I decided NOT to go this venue and destroyed the application and trashed the magazine, I never entertain any company with such Negative results. Thanks but no Thanks!
I ordered a top and jeans, I got the top today and it is huge.it looks more like a dress.and very cheap quality. They emailed me saying the jeans were out of stock and would be shipped in 3 more months, I'm sorry what? So I called to cancel the jean order but they told me I would have to call back in 2-3 days because they couldn't cancel that order since I just got the top today. This makes no sense to me. Long story short I will not shop with them again.
I bought and then returned one of their blouses. When i checked on if it had been return the woman told me yes they received it.
Two and a half weeks after she told me they received it back, i checked again to seen balance as it should of only been shipping. They tell me i still owe full amount minus the payment i made. Which was only suppose to be $5.99 when i order it. But when i made payment it was $6.99.
Customer service is a joke, they dont know what their doing.
And if you call them they put you on hold for 10 minutes or more.
What are they doing? Taking a coffee break?
They need to get it together.
Will never buy any thing from them again
Same here. Seeing all the bad, disappointed, no integrity & low class, sneaky under handed Deceitful practice from this company turned me off right away!
Thank God for reviews!
Tip for consumers:
keep on passing this & other company's without integrity, pride, honesty & morals.
Or you'll highly regret your choice.
Products used:
Not yours.
My experience was bad. I paid too much for a sweater which did not hold up. When I took it back, I got no refund. They turned me in for bad credit and sky rocketed the price to make money or harass me. They called last week again. I paid half, a fair price for one item. Do not recommend them
I ordered 6 or 7 things. Every single item was dollar store quality. I didn't need to open the plastic wrappers. Filled out the return slips, taped it back up, and sent them back. Really can't justify spending 40 - 60 dollars on such terrible quality. On top of that, they're still trying to get me to pay for it.
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