The customer service is good that's why I gave them a 2. But the shipping is horrible takes forever the clothes are over sized I bought a medium too big returned it for a small still to big I just got off the phone with them with the two shirts that did fit it cost me 19.99 for shipping Wtf I'm done with that place their close ain't made that good any ways one of the shirts I can wear as a night gown yeah it's that long don't make sense