K.Jordan

A year ago, I ordered $300.00,3 dresses and 2 shirts. The dresses were made of very thin, cheap material and fell apart. Even Walmarts clothes are made better. The two shirts were $40.00 a piece. I bought them for my daughter. First, the colors were totally different than the catalog and second, they too were made of cheap cotton, thin material. Now, I got their credit offer for $1,000.00 but it was a hard pull on my credit and lowered my overall score. I paid it off immediately with my debit card. All I can say is I warn you, you will be very sorry if you buy from this company. I believe their clothes come from a third world country and are made by people who make about 50 cents day. Trust these bad reviews because they are true.

I ordered some items from this company last year or Maybe before Christmas holidays and I never received the package but sure got a BILL from this company. If it was put on the porch at my door anyone could have got it. I am very disappointed and have been for over 1-2 years

I am disappointed in the shipping prices and the extra expenses of returning items which were not sized correctly. We are forced to pay tax on shipping costs so to have such huge shipping costs jacks up the tax and makes the items more expensive than its worth. I had to pay $13 to get a $20 item. Then had to return to get another size and was charged $7.95 return fee with tax added on. So in the end I paid double for the item. I have cancelled my business with them and will no longer shop with them.

I have had my Original Account for at least a year. I received 2 different statements, both had 2 different balances. Anytime I charge something, I use the Account Number that was assigned to me. So how did they open a new account for me when I charged something? And they explained that, unfortunately it happens. Why did they do this without my knowledge? That has never happened, and I am not ok with it. Why should I be responsible for their mistake? And got 2 of the rudest Customer Service Reps. I loved this Company, but after this incident, I will close my account.

Ordered 2 sweaters back in November as Christmas gifts. The order came in and was the wrong size and color and one was missing. Called the company. They told me to return the one I received and that they would send me the correct sizes and colors. The customer service was terrible and very rude. Got my replacement order and that was also wrong. Had to call again and got another rude employee. Finally got the two sweaters that I ordered. They was $35 a piece and now I have been calling customer service because they are trying to charge me almost $100 for 2 sweaters. Will NEVER order through them again. Customer service has been rude every time I have called. Sat on the phone for 2 hours just to be told the department I need is closed for the day and I would have to call back AGAIN! So this will be the 6th total phone calls made to K Jordan just to get one order fixed.

I like their merchandise, but unfortunately I will not buy from them anymore because shipping has been VERY unreliable and everything arrives very late, after rescheduling multiple times. I tried to complain, maybe get a different shipping option, but the supervisor at costumer service really didn't care about my order, my problem. Bye KJordan

Please dont order anything from this store i return an item because the item did not fit and the want me to pay them 36.00 dollar for returning the item i should have kept the item and sold it i have ordered from the store Vensus and returned items that did not fit and they did not charge me a fee for returning items this is a rip off 36.00 is a high amount for a return fee reps should tell u this at the time of purchase dont want this to happen to anyone else i have contacted the better business bureau

There customer service has to be the rudest people. There clothes are very poor quailty. The shirts Ibought from them had holes in them as after a few weeks. The pants are the same poor quailty. They are very expensive. Do not waste your money.

Received a catalog from k. Jordan and was looking forward to ordering. However after reading all the negative reviews, no way will I waste my time and especially my money on them!

First issue/ catalog says "pre approved" and that's false. You still have to give them a small down payment.
Second issue/ I was going to leave a down payment when asked because I loved the outfit, but guess what? They do not take credit or debit cards for their so called down payment. Only a checking account number for a check. I haven't written a check in years.
Needless to say, maybe someone was telling me something that this place is not worth your money.
I cancelled order ASAP.
Word to the wise. Don't even order and thing. It's not worth your time.

I bought and then returned one of their blouses. When i checked on if it had been return the woman told me yes they received it.
Two and a half weeks after she told me they received it back, i checked again to seen balance as it should of only been shipping. They tell me i still owe full amount minus the payment i made. Which was only suppose to be $5.99 when i order it. But when i made payment it was $6.99.
Customer service is a joke, they dont know what their doing.
And if you call them they put you on hold for 10 minutes or more.
What are they doing? Taking a coffee break?
They need to get it together.
Will never buy any thing from them again

They will not issue a call tag for items you are returning which in turns leave the customer paying 2 shipping fees and a restocking fee. Not comparable at all to other retailers you order from. When addressing the issue to the customer service rep. She didn't care or care to elaborate as to why they have this policy. I told her they will not receive another order from me and I will be closing my account. They are a boot leg catalog business. You can't prosper when operating unfairly.