This has to be the only hack of a company Ive ever had to deal with. Starting g from the fact that they charge $19.99 for s/h for bras and underwear that weight oz not pounds, to the worst customer service from a manager Ive ever experienced. Ill let my credit card company deal with them now. Disgusting g. Warning: do not buy from this company... nobody should be charging that much money for s/h and additional for returns.