Keen.com has a rating of 2.3 stars from 275 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Keen.com most frequently mention customer service, much money and several times. Keen.com ranks 36th among Psychic sites.
Tried to type slow and take forever so hat the time could run out.
Did not give me anything to go off of... was no help at all.
Doesn't read the question asked n keeps typing whatever she wants
Want a refund. She kept changing her words. Not impressed..
Advisors are really helpful honest tell you how is it.
I spent too much money and time on advisors that gave me false hope
Some advisors give more advice then having a real gift
Hi Briana,
Thanks for dropping by to give us your feedback! I'm glad to know that you've had a great experience with some advisors, but sorry to hear that other advisors we're not quite living up to your expectations. Please feel free to reach out to us at reviews@keen.com if you have any feedback about how your four star experience could have been five stars. Please remember to mention this Site Jabber review and we'll keep working to be the best.
Thanks again!
I love my advisor, she is always spot on accurate, reassuring and extremely pleasant
Hi Lori,
Thanks for taking the time to leave us a review. It's great to know you love your advisor and I'm glad to hear that you're enjoying Keen!
Cheers
Great accurate advisors Tarot readers are amazing!
Hi Ellen,
Thank you so much for taking a moment to leave us a review. It's great to hear that you have connected with advisors you love!
Cheers!
Accurate, reassuring I am on the right path… will be a retiring customer
Hi Chris!
Thanks for taking a moment to leave us your review! I'm glad to know that the advisors you've spoken too have been helpful and I thank you for being a part of what makes Keen great.
Have a great day!
Thank you for providing a response email. Blessings
Hi Violet,
Thanks for taking a moment to leave us a review. I'm glad to hear that the services have been spot on for you.
Have a great day!
Excellent psychics on Keen! Trustworthy site. Highly recommend!
Hi Margarita,
Thanks for taking the time to leave us your feedback. I'm glad to hear that you've been enjoying Keen and making great connections with your advisors! We're certainly glad to have you.
Cheers!
Answer: The reasons the good ones leave is because they are not appreciated nor treated well. I spoke to 3 different psychics from 2 different sites, and oh boy the stories I heard. Not just about how they were treated but also the "rules" they had to abide by to basically screw over the customer. I just kept thinking, "How is this legal?" Well I guess that little note at the very bottom of the screen that says "for entertainment purposes only" is their way out for everything. Fyi, I happened to open a special offer today. It was from a company I never dealt with but it was $1 for 10 min so I figured sure why not. Normally I just delete them. The gentleman that did my reading BLEW my mind. First he asked me what I wanted to talk about and I paused because I didn't know how to start and he immediately jumped in and spit out three very particular (meaning not like 1. You took a show 2, etc... lol) things that I did or happened yesterday and today. He said it so fast I couldn't even speak. There are very few good and trust worthy readers that I know I can count on for sure but never did I experience someone like him. I would start saying a sentence and he would finish it. And trust me I'm not new to getting readings but this was something else. I'm curious about your guy, I'm going to try him out one day. Thanks. And btw, this is my first day using sitejabber so I'm not all too familiar. Is there a place where I could message you his info in private?
Answer: It's usually impossible to find a way to contact most of these sites (unless you're Jewels H). Not that contacting them will get results. Btw, has anyone used Meet Your Psychic? I thought (for some reason) they may be good and legit so I payed $30 for a 30 min reading as a first time caller and the reader I chatted with knew nothing. For example, I would ask "do you see me getting a new job anytime soon?" Response "if you keep on filling out those applications you should, try craigslist." Me: "Do you see me changing fields?" Reader: "I don't do fields." WHAT? So it lasted 5 min and in their policy they state that if you can't seem to connect, just hang up by 5 min. Can't find a number, sent two long emails about how unhappy and that I needed help... chirp chirp nothing. So I paid for the max time, had a ridiculous 5 min-I don't know what to call it and I'm screwed.
Answer: I'll do a free reading for you here I know the struggles of being a single parent. <3 AllMyAngels
Answer: They are basically saying that they can cancel the account at any point in time, and for any reason without having to give us an explanation as to why they are canceling it.
Answer: The same happened with me. Career cancelled with a touch of a button under some clause of 3B?
Hi Brittney,
Thanks for taking a moment to leave us your review! I'm glad to know that the advisors you've spoken too have been really helpful and honest.
Cheers!