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Keen.comReviews 277

2.4

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From the business

Keen is a trusted network of talented spiritual advisors who are dedicated to empowering lives by helping people discover answers to their most pressing questions, gain closure, find their purpose in life, and more. No two experts in our community are alike as they each have their own personal touch when it comes to providing intuitive and spiritual services. We just celebrated our 20th anniversary — two decades of providing clarity through intuitive advice — and we wholeheartedly believe that we are the leading psychic network in the industry.


keen.com
Founded in 1999
San Francisco, CA
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Keen.com Reviews Summary

Keen.com has a rating of 2.4 stars from 277 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Keen.com most frequently mention customer service, much money and several times. Keen.com ranks 34th among Psychic sites.

service
68
value
68
shipping
47
returns
54
quality
61

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Florida
1 review
4 helpful votes
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The site is not perfect like nothing in life is but its the site of that kind with the most variety of psychics. You can pick literally from hundreds and b/c they have so many you will find them at any time day or night. Different people work at different time and have different prices. Personally I have been there long enough to have my favourites... so my advice is: stay in the middle, not too high price and *******+ ratings. Good luck :)

Date of experience: February 13, 2016
Connecticut
1 review
8 helpful votes
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Some good some bad
December 31, 2015

I have one reader that Ive stuck with for a long time shes great and shes been 95 percent which to me is pretty darn good, Ive called a couple flaky ones too stay away from the high per min ones I tried a few and they were frauds imho. I tried Carrabien psychic and they were terrible and I did not like California Psychics at all either. I actually prefer Keen just carefully read the feedback see how long they have been on the site, stay away from the high dollar and the really low ones too I called a couple under 2.99 and yeah get what you pay for. Mine changes 4.99 she only goes up if she has to and it minimal, she follows up and if she knows you are low on funds and you really need her she throws you some free time and she always answers my mailings. Just dont spend more than you should, I know I did a few times because my reg wasnt on and I regreted it, keep a budget and dont go out of it, at my darkest point I called to feel better, my reg told me just send her a mail because shes not a leech

Date of experience: December 31, 2015
Illinois
1 review
2 helpful votes
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Scam!
December 7, 2015

Keen.com is a scam!
They have these high prices for the psychics and the psychics talk extremely slow so that your time can run out and you'll have to add more money! Then when you want a refund for their crappy $#*! service, they want to only give you $25 NO I WANT MY ENTIRE $#*!ING REFUND! They have one psychich that chargers $25/minute suppose you want a refund from her and you talked for 10 minutes and you only get $25 back, they keep the rest... you do the math, THEN they only give it back to you as a credit NO I WANT MY MONEY IN MY BANK ACCOUNT they're stealing people's money! They need to be shut down!

Date of experience: December 7, 2015
Arizona
1 review
4 helpful votes
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SCAM
November 10, 2015

Seven months ago I was really ill & going through a uncertain time. I registered an account with Keen.com & put $200 on the account. I thought talking to an advisor would help during that time. I never did talk to one because it said my account was frozen & I needed to contact customer service. What a joke--they don't answer the phones. I was then locked out of my account & I wrote them requesting the money back & received no response. I tried to get in my account several times & no matter how many times I changed my password & username it still wouldn't let in. They scammed me out of $200..

Date of experience: November 10, 2015
Massachusetts
1 review
1 helpful vote
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THis advisor has NO IDEA
October 19, 2015

THis advisor has NO IDEA. He is NOT psychic... He reads cards... he has MEMORIZED THE card booka dn can ONLY READ YOU THE CLASSIC MEANING TO THES CARDS. He has NO idea the answer to your questions. Whatber he tell syou rest assure you coudl just buy some cards and a book and read it yourself. Regurgitatio n 101. No Dice people. I promise you.

Date of experience: October 19, 2015
Arkansas
1 review
1 helpful vote
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Would have expected more
October 19, 2015

Very slow, english very poor sorry would have expected more

Date of experience: October 19, 2015
Colorado
1 review
2 helpful votes
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Nothing came true
October 18, 2015

I like this reader but nothing i have ever been told by her has ever come true. Which disapoints me.

Date of experience: October 18, 2015
North Carolina
1 review
1 helpful vote
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I am very dissapointed
October 17, 2015

I need a refund, this person used 16 minutes without giving me a reading. I am very dissapointed. Allthough she claims to take care of the refund i am not sure thats going to happend.

Date of experience: October 17, 2015
Texas
1 review
0 helpful votes
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Not a connection
October 14, 2015

Not a connection and took too long in typing a response

Date of experience: October 14, 2015
Texas
1 review
0 helpful votes
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Rude and demanding
October 14, 2015

SHe wil only speak to you if you hire right off the bat or she WILL HNAG UP ON YOU. SHe FEELS that whether or not she is connected to what you ask about she should get paid either way. He asked me to repeat my question seven times after hire, refusing to ever actually answer it remotely... it was a one word answer that after 20 minutes... she would not answer... lastly she is rude and demanding and did not see anything about this situaiton correctly... and never once looked up at anything I wrote... so she never heard anythign I said to her at all... she is NOT in tune and DOES NOT CARE ABOTU CLIETNS. She DOES HOWEVER CARE ABOUT MONEY... becareful she is very evil.

Date of experience: October 14, 2015
Georgia
1 review
1 helpful vote
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Very misleading
October 14, 2015

I am sorry to say this but the reading was totally off nothing that i was told would happened... very misleading and completely off the mark think twice

Date of experience: October 14, 2015
Massachusetts
1 review
1 helpful vote
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False
October 14, 2015

Doesn't read the question asked n keeps typing whatever she wants

Date of experience: October 14, 2015
New York
1 review
1 helpful vote
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Stopped answering
October 11, 2015

Stopped answering for the last two minutes of the session

Date of experience: October 11, 2015
New Jersey
1 review
2 helpful votes
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The person is repeating
October 11, 2015

I just feel the person is repeating instead of going to the next, even the next session is the same

Date of experience: October 11, 2015
Connecticut
1 review
2 helpful votes
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Hmmm... not so about this one. Told me the same thing over and over in paraphrase. I dis-connected the session. Not much was revealed. I do not believe there was ANY connection... and don't believe the time line involved. If I'm wrong and things come to be as she says... I WILL come back and say so. But, nah, no way, cause like I said, she was NOT on the situation at ALL. Thanks anyway :(

Date of experience: October 10, 2015
Texas
1 review
1 helpful vote
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No connection at all
October 10, 2015

Wow I can not believe she disconnected. She was totally wrong and instead of saying I'm sorry I'm not connecting she went ahead and kept quiet until the minute was up to collect more money. That's the last 1.99 she gets from me. Hopefully that will put her to a new tax braket next year and get what she deserves. Maybe she can predict the IRS auditing her!

Date of experience: October 10, 2015
GB
1 review
1 helpful vote
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Want a refund. She kept changing her words. Not impressed..

Date of experience: October 10, 2015
Wisconsin
1 review
1 helpful vote
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Did not connect
October 9, 2015

She really did not connect very well with me. I was very disappointed with the reading.

Date of experience: October 9, 2015
Pennsylvania
1 review
2 helpful votes
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I did not find out anything that I could not read on a website on my own. I knew more about astrology at the start of the call than he did.

Date of experience: October 9, 2015
Georgia
1 review
2 helpful votes
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Take forever
October 8, 2015

Tried to type slow and take forever so hat the time could run out.

Date of experience: October 8, 2015