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From the business
JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Exactly what I wanted, great quality, prompt delivery.
Very happy with JW services.
This seller was supposed to send me a replacement NVMe SSD Drive, but since the parcel was poorly packaged, it's either the seller did not put the drive in the parcel and has been dishonest or someone has tampered with it and stole the drive during transit.
The seller was unwilling to help and the customer service does not care, customer service thinks I'm the one who's being dishonest.
Ask yourself this question = How can they post an expensive drive by poorly packing it and not insuring it as well? I have shopped with many different computer shops before, and JW Computers is definitely the worst! Buyer beware! You've been warned.
So far good have to order more parts to make a clear review
I had an easy buying experience with these guys, website is easy to read and interact with, and in calling to ask about the product the team were easy to deal with and made it as simple as possible. Thanks guys!
Great experience the service was excellent and delivered promptly
Brilliant customer service and communication.
Would highly recommend this company for your tech needs.
Good thank you service good product is OK for the money
Great customer service, fast delivery and awesome products and the best prices
Overall l am very happy with jw computers even bought a dual monitor stand and l love it so much
Got good advice when i called up to discuss products. Ordering online was easy.
I have got best experience and Easy to make purchase and best price,
The shipping was excellent. It was fast and everything was carefully organized in a box.
At first I was a little worried since there are website that is fake, and is my first time heard about JW computers from bunnings. Overall I am happy with the product, loving it
Ordered for pickup and it was ready within 2 hours
Good product, simple ordering process, delivered quickly, good price
Speedy delivery time, I'm remote so on my current build I'll focus on JW if the price is right I have a few more pieces to get, so will review in future
Easy to navigate and find what I the required projector lamp and compare price with other sites.
Products were available at a great price.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members