business logo of JW Computers

JW Computers

Overview

JW Computers has a rating of 4.3 stars from 1,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JW Computers most frequently mention fast delivery, customer service and good price. JW Computers ranks 3rd among Computer sites.

service
229
value
13
shipping
1,601
returns
9
quality
10
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7,771 reviews
How would you rate JW Computers?
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Australia
1 review
0 helpful votes
Follow Tenzin F.
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The communication through email was great as I needed to add some shipping information, and the piece arrived very quickly

Date of experience: February 9, 2025
Australia
1 review
0 helpful votes
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Great online store for your tech needs
January 23, 2025

Great online store for your tech needs. Shipping was fast and items arrived safe in perfect condition with no damage to them which can be a concern when having them delivered especially when you spend a lot of money. Very efficient and would give JW my business again.

Date of experience: January 13, 2025
Australia
1 review
0 helpful votes
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Order was shipped within 14 hours of purchase and was received a week later, from east to west coast. Item arrived well packaged with bubble wrap around edges but not on the centre? No idea why but it wasn't damaged, and that's a good thing. Haven't tested product yet since I'm waiting on other components so I can't rate this specific item but delivery and packaging experience is overall very good.

Date of experience: January 16, 2025
Australia
1 review
0 helpful votes
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These guys were the fastest delivery
December 11, 2024

These guys were the fastest delivery. Ordered parts from various suppliers and they were first to arrive, and in the best condition so far. Hats off to the team

Date of experience: December 1, 2024
Australia
1 review
0 helpful votes
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Experience was good but delay from supplier was a little lengthy at 5 days

Date of experience: January 22, 2025
Australia
1 review
0 helpful votes
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No worries very good service only one to send to remote australia

Date of experience: January 23, 2025
Australia
1 review
0 helpful votes
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Quick delivery
February 3, 2025

Quick delivery. Quick to respond to my issues with the msi claw. Polite and happy to help. Thanks

Date of experience: January 24, 2025
Australia
1 review
0 helpful votes
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Easy to order, fast service and delivery
January 17, 2025

Easy to order, fast service and delivery. Would def order more from JW

Date of experience: January 21, 2025
Australia
1 review
0 helpful votes
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Clear and straightforward
February 3, 2025

Clear and straightforward. It arrived in good time and in perfect condition.

Date of experience: January 24, 2025
Canada
1 review
0 helpful votes
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Good value and easy to buy stuff, fast shipping with no issues

Date of experience: January 24, 2025
Australia
1 review
0 helpful votes
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Ordering was great, product I cant say as its still in its box as a xmas gift but Im sure its fine :)

Date of experience: December 20, 2024
Australia
1 review
0 helpful votes
Follow Irene L.
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Very good awesome product, will be keeping up with jw computers in the future

Date of experience: January 24, 2025
California
1 review
0 helpful votes
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Very smooth process of ordering, confirmation and pick up from the store

Date of experience: January 24, 2025
Australia
1 review
0 helpful votes
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My experience was good I had no problem with them and all of the people that i talked to where good

Date of experience: January 15, 2025
Australia
1 review
0 helpful votes
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So far so good 10/10 online
January 17, 2025

So far so good 10/10 online. Hope it comes my way as easy as this shipping experience.

Date of experience: January 21, 2025
Australia
1 review
0 helpful votes
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Site worked ok once I worked out the mechanics of the site. The layout was pretty good.

Date of experience: January 23, 2025
Australia
1 review
0 helpful votes
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Great experience other than the use of Australia Post for delivery.

Date of experience: January 23, 2025
Australia
1 review
0 helpful votes
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Delivered promptly on time, am waiting for my IT guy to install them and fix my computers up.

Date of experience: January 4, 2025
Australia
1 review
0 helpful votes
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Experience with JW computers was good
January 23, 2025

Experience with JW computers was good. Item was process and posted in a short period. Aus Post had issues with delivery and sent to the wrong location so took over a week longer to arrive. However this is not JW's fault. The parcel was tracked so I could follow the progress.

Date of experience: January 13, 2025
Australia
1 review
0 helpful votes
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I had trouble setting up my computer and I emailed for help. The correct answer was come into the store and we will help you through it.

The staff memeber was helpful before purchase but afterwards they had an abrupt attitude of too bad your on your own.

Accordingly I won't buy from JW again if I can help it

JW Computers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 7, 2024