JW Computers has a rating of 4.3 stars from 1,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JW Computers most frequently mention fast delivery, customer service and good price. JW Computers ranks 3rd among Computer sites.
The communication through email was great as I needed to add some shipping information, and the piece arrived very quickly
Great online store for your tech needs. Shipping was fast and items arrived safe in perfect condition with no damage to them which can be a concern when having them delivered especially when you spend a lot of money. Very efficient and would give JW my business again.
Order was shipped within 14 hours of purchase and was received a week later, from east to west coast. Item arrived well packaged with bubble wrap around edges but not on the centre? No idea why but it wasn't damaged, and that's a good thing. Haven't tested product yet since I'm waiting on other components so I can't rate this specific item but delivery and packaging experience is overall very good.
These guys were the fastest delivery. Ordered parts from various suppliers and they were first to arrive, and in the best condition so far. Hats off to the team
Experience was good but delay from supplier was a little lengthy at 5 days
No worries very good service only one to send to remote australia
Quick delivery. Quick to respond to my issues with the msi claw. Polite and happy to help. Thanks
Easy to order, fast service and delivery. Would def order more from JW
Clear and straightforward. It arrived in good time and in perfect condition.
Good value and easy to buy stuff, fast shipping with no issues
Ordering was great, product I cant say as its still in its box as a xmas gift but Im sure its fine :)
Very good awesome product, will be keeping up with jw computers in the future
Very smooth process of ordering, confirmation and pick up from the store
My experience was good I had no problem with them and all of the people that i talked to where good
So far so good 10/10 online. Hope it comes my way as easy as this shipping experience.
Site worked ok once I worked out the mechanics of the site. The layout was pretty good.
Great experience other than the use of Australia Post for delivery.
Delivered promptly on time, am waiting for my IT guy to install them and fix my computers up.
Experience with JW computers was good. Item was process and posted in a short period. Aus Post had issues with delivery and sent to the wrong location so took over a week longer to arrive. However this is not JW's fault. The parcel was tracked so I could follow the progress.
I had trouble setting up my computer and I emailed for help. The correct answer was come into the store and we will help you through it.
The staff memeber was helpful before purchase but afterwards they had an abrupt attitude of too bad your on your own.
Accordingly I won't buy from JW again if I can help it
Answer: Hi Elizabeth, We had a look through our records and have responded to all queries matching your first name in the last week, though we cannot confirm your query was on eof them, as we don't have additional details from this corrspondence here unfortunately. Can you forward your email correspondence including your order number, to customercare@jw.com.au and please put "RE: SiteJabber" in your subject also. Thank you, JW Computers
Answer: Yes