Good deals and easy to book flights. Recommended site to family members. Keep up the good deals. I will always book my flights thru your site.
Good prices... easy to navigate website! Discount travel made easy... lots of choices... secure website
I love using Justfly and I always recommend it to everyone I know. I always find the best prices and it's the easier way to shop for tickets.
The web site was easy to navigate. It didn't take me long to give the information and to book the flight.
I am really satisfied! I am Looking forward to have great deals so I will recommend it to friends and family!
Min $450 to change the reservation without even looking into what the customer wants to change. Too bad
Pleasant experience through and through. Great prices and the follow up customer service was very helpful and polite.
The customer service supervisor HUNG UP ON ME-- I WILL NEVER DEAL WITH THIS ORGANIZATION AGAIN.
My daughter made a reservation on line which she tried to cancel within 10 minutes after making the reservation.
My daughter called JUSTFLY.COM to cancel the reservation and conversed with two agent SEF and Henry. Eventually i had to speak to the agent my self and for at least half an hour before they agreed to cancel the trip and issue the credit.
A month later i checked my credit card statement and of course NO credit-- i called JUSTFLY. OCM and SEF denied ever having the conversation, he stated there are no records of my conversation with them.
I finally spoke with his supervisor-CHES-- she is arrogant, rude and called me a liar over and over again. She kept on repeating they have no records.
I asked her to email me that she had a conversation with me today which is totally refused and when i told her that i could obtain records from the phone company verifying that my daughter called them on them on the that particular date. SHE HUNG UP.
I WILL NEVER DEAL WITH THIS COMPANY AGAIN as my daughter is a student and always short of cash. -
This is my first and hopefully the last review i will ever write.
Just Fly informed Airline changed flight. Airline informed - Your travel agency is fully responsible on your ticket transactions.
Great experience fast and affordable. Very easy to navigate through the website. Easy payment process and fast respond on the email.
I stumbled across your website, and I was very glad I did. I was able to purchase a ticket with in my budget.
When i started tracking till the minute i made the booking the experience was great and smooth nice.
I was a bit apprehensive about a site I knew nothing about. I took a chance and was so very pleased with the whole experience. Thank you..
They made it impossible to change my flight to when I wanted and charge $600 to change it the next day.
Just clicked on the site. Checked the dates that were cheapest then clicked Again and bought the tickets
Easy Booking as always, I always use justfly for booking flights because it's nice and simple and always have great deals.
I always use just fly. They always have the lowest prices and I have never had one problem with my flight and I fly often.
Answer: This is a FRAUDULENT Company with the worse customer service you will find. STAY AWAY
Answer: They are not reliable at all. Take your business somewhere else.
Answer: I would not trust them again. Once was enough. RUN away!
Answer: Forget about the refund. They will have an excuse like mine. I bought the insurance, but apparently there are two insurances you can buy for one ticket. Who ever heard of that?
Answer: Hi Ed, We're so sorry to hear that you've difficulties with a reservation. Could you please send us your 9-digit booking reference number by private message, and tell us a bit more about the issue? We'll reach out to you to help resolve the matter. Kind wishes, JustFly Team
Answer: It doesn't matter. They will do NOTHING. Turn it in to the BBB and also the Consumer Protection Agency and call your credit card company to dispute the charges. They are FRAUD
Answer: A class action law suit is very necessary! Read over 5,000 people paint $200.00 to cancel and never recieved a refund, I personally lost over 2k
Answer: Hi Ruth, In some cases, airlines can make changes to your reservation. If the changes don't work for you, we'll try our best to accommodate you. Please email us at social@justfly.com if you need assistance with your booking. Kind wishes, JustFly Team
Answer: My recommendation would be not to book through JustFly. They are the worst.
Justfly.com has a rating of 2.2 stars from 6,163 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.