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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Thanks For the great deals, ill shop in the future
Great experience. Easy website, lots of choices. Thank you.
Great experience. Easy website, lots of choices. Thank you.
First time shopping here, will let you know when I receive my order.
First time shopping here, will let you know when I receive my order.
The merchandise received has a noxious odor that causes my lungs to restrict (asthmatic response that requires use of my inhaler) as well as inflaming my sinuses so that I had a runny nose and sneezed for several hours after opening the package.
Obviously, I find the merchandise unfit to wear. I tried to return the items, but the merchant refused to give me a prepaid shipping label. The cost to ship the defective clothing back to China is expensive—$35-$45 US. I can understand the buyer paying if the buyer changed his/her mind. But, when the merchandise is a health hazard triggering sinus and asthmatic reactions, the merchant should be responsible and provide a prepaid shipping label.
Also, one tee shirt was not included in my package. The merchant seems to be giving me a difficult time about refunding the undelivered tee shirt—I can not send back what I did not receive.
One dress that I did try on was sewn incorrectly—the liner on one side of the top is wider than the other side.
Based on my experience, Buyer beware!
I do a lot of shopping online and I find that this website offers the best service. They are always very helpful and what's more they seem eager to help, allowing me to receive my clothing order in time for a big event. Thank you!
One of the dresses received was not as pictured on the web site and all were way to big. Going to return.
Nice selection of merchandise. Nice website
Unfortunately made in China, our enemy. Ordering was easy and product came quickly.
Thank you for your feedback and sorry for the inconvenience.
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Fabric on some items was disappointing and not as the description.
Would prefer to see front and back views of the products
Excellent many items to select from great designs should have followed your size chart more closely. Will not return but donate to the poor. I did order a larger size. Waiting for my order.
I bought an outfit online at this online boutique and took the tags off (stupidly) but it turned out it would be too tight to be comfortable. I wrote and discussed my issue and he incredibly allowed me to return it, no hassle and was very quick to respond. I am very grateful and can't wait to find something else in this online boutique.
Website froze and I had to refresh. When I did so my order defaulted to the smallest size, which is apparently the default, and I did not notice before submitting the order. I noticed the error when I got the confirmation email an hour later, and contacted them immediately to change the size back to my size. They didn't respond for 24 hours then said the order had already been shipped and there was nothing they could do.
Thank you for your feedback and sorry for the inconvenience.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I could not find a telephone number for contacting you.
Quick, easy. No hassles. Size and color availability of dress pleasing.
Quick, easy. No hassles. Size and color availability of dress pleasing.
Love the look colors and style of shirt. It is just something different from the ordinary.
Love the styles and it's quick and easy to purchase too.
Its my first time with you when I receive I'll let you know.
Its my first time with you when I receive I'll let you know.
Love the product but your size chart is way off. Ordered xl and think now I need to order a 5xl to fit my girlfriend.
I had a little trouble checking out.
I have now received my shirts. One went directly in a "donation" bag. The fabric is horrible.
Sorry that you are not satisfied with the item(s).
To improve the product quality and service, may I know which item you are not satisfied with?
We will do our best to improve the quality of our products.
Your feedback is very important to us.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
The sundress runs true true to size. Fits nice and looks goos. I wish the fabric description was a bit clearer. The material doesn't have the usual cotton feel to, it, even though the description said it's cotton.
So far, it's good. I do wish reviews would talk more about fit…eg. Do sizes run true or do they larger or smaller.
All good - I trust that the purchases will arrive safely. Thank you
All good - I trust that the purchases will arrive safely. Thank you
The dress color was not like the picture and too big.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com