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JustFashionNow

How would you rate JustFashionNow?
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Massachusetts
2 reviews
0 helpful votes
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Thanks very much.
July 6, 2022
Updated review

Through all those flashing "CODES" for savings that literally went WAY too quickly for me to jot don, (I'm SURE I missed out on at lease one or two), Shopping with Just Fashion Now was like being in my own Candy Land!
Can hardly wait for my package to arrive! Hopefully before too long as most items are gifts for my Dear Daughter, Yvonne!
Hanks AGAIN for WOWing me with your endless "Yummies"!
Stay Safe Everyone!
Jeanne-Marie Quinn
Ret. FF/EMT I/C

Date of experience: July 6, 2022

Was NOT able to apply my discount code!
July 17, 2022
Previous review

Was NOT able to apply my discount code! Ended up paying a much higher price! Really unfair,… :(

Date of experience: June 17, 2022
Ohio
1 review
3 helpful votes
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Order Large if you are a medium to small. This company will not contact you, they send orders separately and some things you may never receive. Use lillygal oror modlily- much better!

Date of experience: May 31, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry to hear that. You can never be too careful when you try to choose an ideal size. Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.

You can ask for label. You will get authorization from us by email including a label with our return address in it.

Florida
1 review
1 helpful vote
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I have sent numerous chasers since Jan 7 (it's been more than a month now) to my Order #K******* for one missing item that never got delivered with the package for:

Item #******* Canvas Flat Heel Casual / Color Deep Blue / Size US 6

And x2 Unshipped Items indicated on your invoice below:

#******* Rhinestone Chunky Heel Elegant Slippers / Color Golden / Size US 6
#******* Long Sleeve Casual Shift Letter Sweatshirt / Color Gray / Size XS

If you are experiencing shortage of the above 3 items, please credit back the amount back to my payment transaction!

No one from your end has tried to get in touch with us despite our chasers.

Look forward to hearing from you.

Thank You

Date of experience: February 17, 2021
aff j. JustFashionNow Rep
over a year old

We have canceled unshipped items and will refund you. Please don't worry. Our service team is contacting you about the missing item and are trying to come up with a acceptable solution. We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.

Canada
1 review
0 helpful votes
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POOR QUALITY
September 30, 2021
Updated review

Decided to return items, however, they want to de delivered to China, from Canada fee is so high that I kept them, donated to Salvation Army, will never use this Co. Again

Date of experience: August 31, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

For JUSTFASHIONNOW return policy, please visit the following link: https://www.justfashionnow.com/information/Returns

Your claim/complaint/feedback is very important to us and to our designers.

We will do our best to address your concerns and serve your fashion needs.


Site non friendly
August 29, 2021
Previous review

Site non friendly

Date of experience: July 30, 2021
Florida
1 review
1 helpful vote
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JUST FASHION NOW - HORRIBLE COMPANY, DO NOT USE!
November 24, 2021

Placed an order, received email from Just Fashion reflecting items. Sizes were wrong, they had me ordering the same item numerous times. NIGHTMARE CUSTOMER SERVICE. I cancelled within 24 hours, actually same day order was placed on 10. 25. 21 but they kept sending me BS emails, completely ignoring the issues. This company needs to be investigated due to their very questionable business practices. Go figure, it is GB and China. I have all email communications between myself and this scamming company, Just Fashion Now. I have been dealing with these morons for 9 days now and they still ignore the issues and will not refund my credit card. NINE FREAKING DAYS OF DEALING WITH IDIOTS WHO DO NOT UNDERSTAND THE WORDS "CANCEL MY OFRDER". Am hoping my credit card company can get this nightmare company out of my life and MY MONEY REFUNDED.

Date of experience: October 25, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

New York
1 review
7 helpful votes
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SCAM AND THEIVES. THEY WILL NOT HELP YOU. CUSTOMER SERVICE IS THE WORST.

PURCHASE items in January did not recieve my complete purchase. Sent many emails with no intentions of ever helping you resolve your issue

Date of experience: March 11, 2018
Justfashion N. JustFashionNow Rep
over a year old

Please tell us your order number so that we can check it for you. If you don't know your order number, please tell us your full name as well as your shipping address.

Pennsylvania
2 reviews
0 helpful votes
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Nice tops
February 27, 2023
Updated review

This is my second purchase of tops and I like them a lot. The first ones are some of my favorites and I think these will be too. The shipping time is a little long but so has been worth the wait.

Date of experience: February 27, 2023

The app dumped my order the first time before I could...
June 22, 2021
Previous review

The app dumped my order the first time before I could complete it and I had to redo it. Ok the second time.

Date of experience: June 22, 2021
Virginia
1 review
0 helpful votes
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Bad
August 10, 2021
Updated review

Not 1 piece fit. The sizing chart is wrong. Every piece was AT LEAST 2 sizes smaller. The refund amount is infinitesimal. I will NEVER shop there again.

Date of experience: July 11, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Sizes of different items differ. There is the corresponding detailed measurements for the specific size in the product detailed. You could compare them with your measurements.


I love the clothes
March 21, 2021
Previous review

I love the clothes. I had a bad experience with the sizing a few months ago so I'm waiting for delivery before i say if I'm satisfied with the products.

Date of experience: March 21, 2021
Maryland
1 review
2 helpful votes
Follow zie w.
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Do not buy from this company, they will take your money! I had a horrible experience with this company. They never sent a pair of shoes that I ordered and never refunded my money. For the remaining items apart of the order, they took over a month to send. Then when I finally received the order, the shoes did not fit and I requested a return label on their website. On their website, they promise to send the return label w/n 24 hours if you submit a request. However, they did not do that. They sent the return label 5 days later. I returned my shoes within the 15 day return policy and never received my money back. On top of that, it was extremely difficult getting in touch with them. There is no clear way to get in touch with them and receive a response. I have sent several emails and messages on their site that they never responded to. I WILL NOT BE ORDERING FROM THIS COMPANY AGAIN AND I STRONGLY RECOMMEND PEOPLE TO NOT ORDER FROM THIS COMPANY!

Date of experience: July 27, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry for all inconvenience caused. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.

New York
1 review
0 helpful votes
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Extremely wonderful clothing and accessories, along with excellent service and a staff very interested in the clothing they sell. Recommended website!

Date of experience: March 10, 2021
Canada
1 review
0 helpful votes
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The best online ordering experience. Fantastic service and really fast delivery. The sweater exceeded my expectations. Very happy and highly recommended.

Date of experience: March 13, 2020
North Carolina
1 review
0 helpful votes
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Pretty jacket.
August 12, 2023

Questions not clear for answersMy first time ordering from this company. Thought it was a little slow on the delivery bur I wasn't in a hurry fir it since it's more of a cold weather item.

Date of experience: August 12, 2023
Canada
1 review
0 helpful votes
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Outrageous!
June 19, 2021
Updated review

Really angry over learning that I, your new customer, have to send a 'return' an item to CHINA, not to an outlet in North America. And pay the tariff too. I will never, never order from you again.

Date of experience: May 20, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.


This is an easy site to maneuver and if the quality...
April 20, 2021
Previous review

This is an easy site to maneuver and if the quality of the garments lives up to my expectations, I will be over the moon.

Date of experience: April 20, 2021
Pennsylvania
1 review
0 helpful votes
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Missing a top
May 20, 2023
Updated review

Ordered 3different tops got 2 the same never received the other one will not buy anything else from them tryed to explain in text they don't understand not happy

Date of experience: April 20, 2023
Miss W. JustFashionNow Rep
over a year old

Dear Customer,

Thank you for your feedback and we apologize for any bad experience caused.

We have reviewed your account and found that you placed two orders with us, each containing a duplicate item with the same SPU number SH4S4BBE. We are glad to inform you that all packages have been successfully delivered, and you can track their details at https://www.justfashionnow.com/order-query.

However, we noticed that you mentioned an item missing in one of the orders. We apologize for any inconvenience caused and kindly ask that you please let us know which item is missing from which order so we can investigate and resolve the issue promptly.

Additionally, we offer a 30-day return service for unsatisfied orders. Please note that final sale items are not eligible for returns. To request a return, please submit a return request through the Tracking Order button on our website. You can find more information regarding our return policy at https://www.justfashionnow.com/information/returns.

If you require any further assistance or have any additional questions or concerns, please do not hesitate to contact us by email at support@justfashionnow.com. Thank you for choosing our services, and we look forward to resolving this matter satisfactorily.

Best regards,
Justfashionnow


A lot of nice tops
March 11, 2023
Previous review

A lot of nice tops

Date of experience: March 11, 2023
Missouri
1 review
0 helpful votes
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LOVED ONE AND DISAPPOINTED IN COLOR OF OTHER 2
June 27, 2021
Updated review

WAS VERY DISAPPOINTED IN THE 2 PINK DRESSES I ORDERED, ONE FOR ME AND ONE FOR MY SISTER. THE PINK IN THE PICTURE WAS A BRIGHT HOT PINK AND WHAT I GOT WAS A ROSE PINK SO REALLY DISAPPOINTED IN THEM, WOULD NOT HAVE ORDERED 2 FOR SURE.
BUT LOVE THE EYE DRESS
ALSO WHEN TRYING TO SHOP ON YOUR SITE IT IS HARD TO SEE ALL YOU HAVE TO SELL

Date of experience: May 28, 2021
aff j. JustFashionNow Rep
over a year old

We will try our best to improve our product and provide you the better shopping experience.


For some reason i couldnt get to all your different...
May 27, 2021
Previous review

For some reason i couldnt get to all your different fashions

Date of experience: April 27, 2021
California
2 reviews
11 helpful votes
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I bought a pair of cute boots only problem was they were both right, and was too small, there was no receipt and I decided to just shuck them since it wasnt worth the time or $ to return Also they were really smelly
This is a scam, DO NOT WASTE YOUR TIME OR $ on this company

Date of experience: January 12, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for making you feel like that and thank you for your feedback and we'll report it to improve our product and service.We will do every effort to provide better products and services.

Australia
1 review
7 helpful votes
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THIEVES
August 23, 2018
Updated review

THIS IS NOT A STORE AT ALL JUST SOME THIEVES GRABBING PHOTOS FROM AROUND THE WORLD AND POSTING AS THEIR OWN FASHION. THEY DONT EVEN MAKE CLOTHES ITS JUST A BUNCH OF PEOPLE CREATING A FANTASY ONLINE STORE. THEY ARE THIEVES OF THE HIGHEST ORDER. HOW ON EARTH DO YOU THINK THEY CAN MAKE CLOTHES SO CHEAP? ITS BECAUSE THEY CANT AND THEY AREN'T. CLOSE THEM DOWN FACEBOOK AS SOON AS YOU CAN.

Date of experience: August 23, 2018
Justfashion N. JustFashionNow Rep
over a year old

JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.


Shocking
August 21, 2018
Previous review

I think this company is a scam. I think they quickly make a cheap inferior copy of the picture placed on the never ending emails and pictures from this company. There are no people? Its a weird and strange shop who trick you into thinking they are a reputable company and just take your money. How stupid are we to just hand over money when a nice dress appears on our computer. We are also naive to trust online stores we know nothing about. I feel stupid that I fell for it.

Date of experience: August 21, 2018
North Carolina
1 review
0 helpful votes
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Don't buy
August 15, 2021
Updated review

Items aren't great and have been waiting weeks for a return receipt to send back my items. Haven't heard anything even though I have followed their directions for returns

Date of experience: August 15, 2021

Site didn't work when I tried to pay
July 16, 2021
Previous review

Site didn't work when I tried to pay. Had to try 3 times!

Date of experience: July 16, 2021
Canada
2 reviews
0 helpful votes
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Great experience
December 12, 2021

Fantastic site. I enjoyed looking through the selections and the purchase process was so easy. Delivery was a little slow do to Covid. Will buy again from this site

Date of experience: December 12, 2021
South Carolina
1 review
0 helpful votes
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Follow up
July 16, 2022
Updated review

Seems good. Will see have shipped, received and quality
Received dress. Liked it Also had order at same time another dress-white
If not received by 6/20/22. Will be canceling

Date of experience: June 16, 2022

Seems good
May 17, 2022
Previous review

Seems good. Will see have shipped, received and quality

Date of experience: May 17, 2022

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

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122,843 reviews
+347