Overview
JustFab has a rating of 3.4 stars from 10,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFab most frequently mention good quality, fast delivery and timely manner. JustFab ranks 4th among Shoes sites.
I ordered two dresses and pairs of shoes. Very pleased with all.
Shoes are so small I can't even get my foot in them.
Hello Lindsay,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
Cute shorts, broken zipper. Not worth the hassle to return.
Hello Nora,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
Package arrived on time and I got a free gift! Very satisfied
Hello Lily,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Quick delivery and love the products every time I order.
Hello Jennifer,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.
Best Regards,
Clark
.Very easy love them and comfortable. Price was great
Hello Chris,
It is our desire to keep you satisfied with our great products at an affordable price. You are our inspiration for doing our best. Thank you and remember, we value you!
Best,
Allison
Finally got to use my credits! Nice and comfortable shoes!
Hello Kathya,
Thanks for your review. We are happy to know that you are satisfied with the quality. Have a great day!
Best,
Renz
Got all but 1 package that was mis delivered and never returned or found
Hello Holly,
Thank you for bringing this to our attention. Your feedback about the package you never received will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
The shoes are so cute. They run a size small if you have wide feet.
Hello Amy,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Boots are pretty Lilac colour. Good for our rainy seasons here! Built in shine adds pizazz!
Hello Christine,
We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Speedy shipping great products. Will continue to order
Hello Sabrina,
We are glad you are enjoying our products and the shipping process! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I bought these as a gift for my daughter's birthday. She loves them.
Hello Carolyn,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
I love shoes always have. Sale makes easier purchase exactly what want
Hello Vera,
We are glad you are enjoying our products and promos! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
The items that are bought was for my birthday and I am very happy with all of them
Hello Lokneeca,
We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Very satisfied and faster than what I was expecting
Hello Chinel,
Thank you so much for the awesome feedback! We are happy to know that you love our service! Have a great day!
Best,
Renz
They're exactly as described and they fit perfectly!
Hello Tammy,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I ordered 3 pairs of sneakers true to size and comfortable!
Hello Jodie,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
This site is a great deal at first, but I didn't like feeling obligated to buy things each month.
Hello Amber,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you for further assistance.
Best,
Dean
He was amazing, resolved my problem right away and sent me the return slip
Hello Brenda,
Thanks for leaving us such a great review! We are thrilled to know that you love our products and services. We put member experience and satisfaction our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words. Have a great day!
Best,
Dean
I have not wore them yet but love the look. Needs more colors
Hello Christi,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
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- El Segundo, CA
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Business History
VIP members can use the “Skip the Month” feature between the 1st and 5th of every month and will not have to purchase an item or credit. VIP members who do not skip the month will receive a JustFab credit of $39.95 that they can use whenever they want. At mostly $39.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices and shipping is free for all orders over $39.95.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Margaret,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina