JustFab has a rating of 3.5 stars from 10,372 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFab most frequently mention good quality, fast delivery and timely manner. JustFab ranks 4th among Shoes sites.
Love love love love love love love love love loved loved loved loved
Me encanto la compra de las mejores que he hecho agradecida sigan asi
Hola Ana,
¡Gracias por los excelentes comentarios sobre la mercancĂa! ¡Ha sido un placer hacer negocios con usted! ¡Espero que siempre tenga una maravillosa experiencia de compra en JustFab! ¡Disfruta tu dĂa!
Mejor,
Bonnie
Buena y precio justi. Ahora resta comprobar el producto.
Hello Maria,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
Excelente producto entrega muy rápida gracias por el servicio
Hello Laura,
Gracias por la genial retroalimentación! ¡Ha sido un placer hacer negocios con usted! Espero que siempre tenga una maravillosa experiencia de compra aquí con nosotros.
Best,
Mary
SĂşper linda mis botas. Muy cĂłmodas y la entrega fue en tiempo
Hola Giselle,
¡Impresionante! ¡Nos complace que nuestros miembros aprecien el esfuerzo que hacemos para asegurarnos de brindar los mejores productos y servicios! ¡Qué tengas un lindo día!
Mejor,
Renz
No volverĂa a comprar. Una muy mala primera experiencia
Hola Johana,
¡Gracias por escribir una reseña! Nos esforzamos continuamente para satisfacer las necesidades de nuestros miembros tanto como sea posible, especialmente con la calidad de nuestros productos. ¡Nuestro equipo de Servicios para Miembros se pondrá en contacto con usted de inmediato!
Mejor,
Dean
Supero mis expectativa, material duradero y buen calidad los recomiendo
Hola Stefhanny,
¡Gracias por tomarse el tiempo para compartir su increíble evaluación! ¡Nos alegra que estés disfrutando de tu compra! Siempre nos esforzamos por brindar a nuestros valiosos miembros los mejores estilos y calidad. Vuelva y visítenos pronto. ¡Tenga un dia fabuloso!
Saludos,
Chad
Calidad de producto, rápida entrega, gran variedad
Hello Edny,
¡Impresionante! ¡Nos complace que nuestros miembros aprecien el esfuerzo que hacemos para asegurarnos de brindar los mejores productos y servicios! ¡Qué tengas un lindo día!
Best,
Renz
Todo muy bien, precios, ofertas y calidad, gracias
Hola Zobeida,
Gracias por dejar una evaluación. Siempre nos esforzamos por ofrecer la más alta calidad al precio más razonable. ¡Qué tengas un lindo día!
Mejor,
Renz
Me gustaron los zapatos y muy rápida la entrega, muchas gracias
Hola Romina,
¡Gracias por tomarse el tiempo para compartir su increĂble evaluaciĂłn! ¡Nos alegra que estĂ©s disfrutando de tus zapatos! Siempre nos esforzamos por brindar a nuestros valiosos miembros los mejores estilos y calidad. Vuelva y visĂtenos pronto. ¡Tenga un dia fabuloso!
Atentamente,
Chad
Muy satisfecha con mis pedidos y no se tardan! Estoy contenta
Hola Nayeli,
¡Muchas gracias por compartir su increĂble experiencia de compra con otros! Nuestro objetivo es la satisfacciĂłn del miembro al 100 % y parece que lo logramos con usted. ¡Queremos que cada experiencia sea “cinco estrellas”!
Atentamente,
Chad
Llegan los productos muy rápidos y es de alta calidad
Hola Rosailen,
¡Gracias por la gran crítica! ¡Estamos encantados de que haya disfrutado de nuestros productos! ¡Nos aseguraremos de crear continuamente productos que se adapten a las necesidades de nuestros valiosos miembros como usted! ¡Qué tengas un lindo día!
Mejor,
Renz
Llevo años comprando en Just Fab, lo recomiendo 100%.
Hello Jeniffer,
Gracias por tu lealtad. ¡Nos alegra saber que tuvo una gran experiencia de compra con nosotros! ¡Siempre nos aseguramos de hacer artículos hermosos y de calidad a un precio muy asequible solo para ti!
Best,
Renz
LOS ZAPATOS SON DE BUENA CALIDAD Y SUPER COMODOS, SUS MODELOS SON SUPER A LA MODA
Hola Ana,
Gracias por una reseña tan maravillosa! Siempre nos esforzamos por establecer un estandar con la calidad y el ajuste de nuestros productos y nos alegra saber que te gustan.
Mejor,
Cathy
1
Fullfilled Fullfilled Fullfilled Fullfilled Fullfilled Fullfilled
Hello Yanicka,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Mary
This company offers good customer service, easy ordering, reliable and fast shipping and easy returns and/or exchange process. In my experience, however, the quality of their shoes is just not worth it. I love these boots I ordered but, due to defects and fabric condition I had to exchange twice, then return them regardless. Another pair of shoes I ordered run too small. It's hit or miss shopping but shipping costs is not refundable. Hence it was just a waste of energy, time and money in shipping costs.
Hello Georgette,
Thank you for taking the time to share your thoughts with us. We truly appreciate your kind words about our Member Services Team, easy ordering process, reliable shipping, and hassle-free returns and exchanges. We work hard to provide a seamless experience, and it's great that you've found these aspects to be positive. However, we're truly sorry about your experience with the quality of our shoes. We understand your frustration with having to exchange and return the boots multiple times due to defects and fabric issues. We'll be sending you a private message now, so we can get this addressed as soon as possible.
Best,
Allison
Not worth the cost for what you receive. Very tricky company. Be sure to cancel BEFORE you are charged or you're faced with a huge cost plus shipping for 1 very cheap quality item. Learned the hard way.
Hello Brittany,
Thank you for writing us a review. We're truly sorry to hear about your experience, and we completely understand your frustration. It's never our intention for our customers to feel misled or disappointed by the value they receive. Your feedback is important to us, as is your satisfaction. Our Member Services Team will email you shortly to assist you.
Best,
Chad
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Hello Erica,
We love our members and we value your business. We want to thank you for giving us the opportunity to serve you. Our Member Services Team is always open to hearing feedback from you. Thank you!
Best,
Ivy
Answer: Then sweety, I would cancel your card asap and call your bank for fraudulent charges. The bank will move forward with an investigation of fraud and if I am correct, and if your bank is not a bunch of!&$&?, then they will credit your account. However make sure you have your cancellation VIP membership number handy, the exact date you canceled your VIP membership, the verification number of your cancellation that justfab gave you, and your card number justfab has linked to your old VIP membership, and lastly, FLAG ANY CHARGES justfab makes on your account with date stamps. I know it seems like a lot of hoop jumping, but this is what your bank will ask you when they send you to the fraud department, and they will ask you all of the above. I wish you the best of luck!
Answer: They take out every month. You can skip any and all months just have to remember to do it. 1-866-337-0906 This is the number I was given if ever needing to cancel or have questions.
Answer: From the 1st to the 5th of every month, you can go to "Your Boutique" and FOR THOSE DAYS ONLY you can click on the SKIP button and skip the month. You can do this as long as you like. OR just call Customer service and cancel. I've never had any problems. They've been impressively helpful. As for the money already, either talk to Customer Service or use it toward a purchase... some fun boots maybe? If you can't find the SKIP button, call Customer Service.
Answer: I just tried the same exact thing. I was told that if I canceled my membership they would cancel the order that I placed. So now I am waiting till I get my shoes so I can cancel the membership... which makes absolutely no sense. If I'm going to cancel anyway, why not be able to do it now?
Answer: I called in to cancel my account and the man on the phone told me it was canceled. I have been reading these reviews about employees lying so I went on the website to check. He did not explain to me that the phone call doesn't cancel the membership, just unlocks the option. So my answer to you is 1. Go to your account. 2. Click cancel. 3. State reason why and 4. Submit it. You should receive an email saying you will no longer be charged. Of course you cannot trust these people so for extra protection I suggest you call your bank, request these payments be blocked, and it they ask provide proof that you canceled. Good luck.
Answer: Make a Small Claims Court claim online. That's how I got my money back..
Answer: Hello! This is from the JustFab team. We know that this question was raised over a year ago, but we would like to address it. You can contact us through live chat or call our Member Services representatives for real-time assistance regarding your account, we are available 24/7 at 1-866-337-0906.
Answer: Hello! This is from the JustFab team. We know that this question was raised over years ago, but we would like to address it. You may reach out to our Member Services Team at this phone number 1-866-337-0906 or via the live chat for further assistance about the charge.
Answer: Hello! This is from the JustFab team. We know that this question was raised over years ago, but we would like to address it. The VIP credit has been upgraded to $49.95. It can be applied to any single item up to $80, a curated bundle, or a 2-for-1 Bundle (Any two items up to $39.95 each). However, it cannot be used on clearance or final sale items or any other promotions. You may reach out to our Member Services Team at this phone number 1-866-337-0906 or via the live chat for further assistance about your credit.
Hello Rosiri,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad