business logo of J&P Cycles

J&P CyclesReviews 22,024

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,631
quality
21,340
This company responds to reviews on average within 4 days

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67,451 reviews

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Texas
1 review
0 helpful votes
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Good
October 9, 2023

Shopping experience was clear, easy and fast. Delivery was also fast.

Date of experience: October 9, 2023
Arkansas
1 review
0 helpful votes
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Every thing came on time and seems to work as it should. Thank you!

Date of experience: October 9, 2023
Ohio
1 review
0 helpful votes
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No problems
October 9, 2023

I received my order under the projected date. My order arrived as described. Overall It was a good experience.

Date of experience: October 9, 2023
Kentucky
1 review
0 helpful votes
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Great
October 9, 2023

Fantastic product and great pricing, beats buying from Harley

Date of experience: October 9, 2023
New York
1 review
0 helpful votes
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Responsive!
October 9, 2023

I was trippin I wouldn't get my equipment. I asked if their time frame given to me on estimated arrival was accurate. I received a detailed response to be reassured of its arrival!

Date of experience: October 9, 2023
Tennessee
1 review
0 helpful votes
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Works Great
October 9, 2023
Updated review

The product arrived on time. Arrived as described online. Installed the same way posted reviews explained it would. The product performed as expected. I am very pleased with my purchase and recommend J&P Cycles for your next purchase needs.

Date of experience: October 9, 2023

Online "Check store availability" gone
October 6, 2023
Previous review

Online "Check store availability" gone.

Date of experience: October 1, 2023
Iowa
2 reviews
0 helpful votes
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I hate the new website!
October 9, 2023

The new website is horrible. It shows you pages of things that have nothing to do with the item you search for your specific make, model and year bike. I loved the fact that I could look up a part and see if it was in stock at my local store. The store that started it all, Anamosa, Iowa. It is almost enough to drive me to the completion. Bikers are loyal, and Revzila seems to want to change that.

Date of experience: October 9, 2023
Alaska
1 review
0 helpful votes
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Great deals & fast shipping
October 8, 2023

Items were well priced and shipping to Alaska was quick. Items were well packaged and quality.

Date of experience: October 8, 2023
Vermont
3 reviews
0 helpful votes
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Good place
October 8, 2023

Great parts, great prices and fast delivery. Can't beat it.

Date of experience: October 8, 2023
California
2 reviews
0 helpful votes
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Super fast
October 8, 2023

Did not expect the delivery so quick. Exactly what I ordered. No problems. Will order again fo J&P

Date of experience: October 8, 2023
Puerto Rico
1 review
0 helpful votes
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Best in the webstore!
October 8, 2023

Very good experience, you delivered a lot faster than any other motorcycle store that I know.

Date of experience: October 8, 2023
Texas
2 reviews
0 helpful votes
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Never shopping here again
October 12, 2023
Updated review

I ordered on Sunday at 7pm online and needed to make a change to the order. Called when they opened first thing Monday morning. The lady was super nice but said they couldn't do anything regarding the change to the order? Said it was in processing? Still didn't ship out for 4 days? Ridiculous policy! So if you order anything and need to change or cancel you have "seconds" her words to make changes and that's if it was ordered during working hours. I've done a lot of business here but have learned my lesson now. NOT A HAPPY CUSTOMER!

Date of experience: October 8, 2023
Kimberly E. J&P Cycles Rep
over a year old

Dan, We do apologize for your frustration. We looked into your order and see you placed it on 10/1 and it was processed and shipped on 10/2. This can be the downside of getting orders processed and shipped quickly. When processing orders quickly and using automated systems the time allowed to cancel or modify can be narrow.


Easy and informative
October 1, 2023
Previous review

Easy and informative

Date of experience: October 1, 2023
Texas
5 reviews
0 helpful votes
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Fast and accurate, just what I needed. Will purchase from you in the future when needed. Prices are fair and parts are in stock.

Date of experience: October 8, 2023
Ohio
1 review
0 helpful votes
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Great parts.
October 8, 2023

Great parts. Good prices. Fast delivery of parts. Everything you need for your motorcycle. Everything you need for your riding gear also.

Date of experience: October 8, 2023
Texas
2 reviews
0 helpful votes
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Himalaya windshield
October 8, 2023

This does not fit my bike, the bolts holes don't line up.

Date of experience: October 8, 2023
Kentucky
1 review
0 helpful votes
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Shipped fast
October 8, 2023

I love J&P unfortunately I have two VW's that consume most of my money. If I didn't I would probably spend way too much here on my Harley.

Date of experience: October 8, 2023
Arizona
1 review
0 helpful votes
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Fast and simple
October 8, 2023

Fast and simple. ………………,,,,,………………………,,………………………….

Date of experience: October 8, 2023
Georgia
1 review
0 helpful votes
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Excellent products and service
October 8, 2023

Easy to use excellent service. Quick delivery. Products were packaged neatly no damage

Date of experience: October 8, 2023
Virginia
1 review
0 helpful votes
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Very comfortable to ride in!
October 8, 2023

Quick and easy order and shipping. Will be wearing these every time I ride.

Date of experience: October 8, 2023
Ohio
1 review
0 helpful votes
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Great service
October 8, 2023

Very good service and fast shipping. I think I received both parts inside 5 days from ordering. Two thumbs up.

Date of experience: October 8, 2023