business logo of J&P Cycles

J&P CyclesReviews 19,187

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,368
quality
18,528
This company responds to reviews on average within 5 days

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61,936 reviews

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North Carolina
1 review
0 helpful votes
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Good seat pad
September 13, 2025

No Problems ordering and fast shipping. Website was user friendly for an old fart.

Date of experience: September 3, 2025
New York
1 review
0 helpful votes
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Top line parts that have low price guarantee and come from top sellers. Love the RPM program and its cash back. Fast shipping a must when I'm buying parts and working on my own bikes. Also very kind and knowledgeable customer service whenever I've had any questions.

Date of experience: September 3, 2025

Quick and easy
January 17, 2025
Previous review

Quick and easy

Date of experience: January 7, 2025
Texas
1 review
0 helpful votes
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The part fit perfectly
September 13, 2025

We were very happy with the products that we purchased and have never had to return anything

Date of experience: September 3, 2025
Nebraska
1 review
0 helpful votes
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Very nice product
September 13, 2025

Fast shipping! Highly detailed product information, just what I needed!

Date of experience: September 3, 2025
Illinois
1 review
0 helpful votes
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👍
September 13, 2025

Looked online at the part I needed confirmed to fit the bike received the part in a couple days up and running👍

Date of experience: September 3, 2025
Florida
1 review
0 helpful votes
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Parts and service
September 13, 2025
Updated review

JP cycle has always come through for me, fast shipping even with the basic rate. And large selection with quality parts. Your my go to for mail order.

Date of experience: September 3, 2025

Order wrong part
November 2, 2024
Previous review

Order wrong part. Have to reorder. But shipping is Fast, Hopefully I'll be up and running soon.

Date of experience: October 23, 2024
Maine
1 review
0 helpful votes
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Great product
September 13, 2025
Updated review

Easy to find the right parts and fit. Website setup is easy to use. Good quality parts.

Date of experience: September 3, 2025

Great easy find parts
August 31, 2025
Previous review

Great easy find parts

Date of experience: August 21, 2025
Indiana
1 review
0 helpful votes
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Wrong part
September 13, 2025

I received the wrong part. Good shipping, I tried to contact customer service, but very long wait times. I am trying to return.

Date of experience: September 3, 2025
Kimberly E. — J&P Cycles Rep
6 hours ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
đź“§ Email: customerservice@jpcycles.com
📞 Call: 800-318-4823
đź’¬ Live Chat: jpcycles.com
We're here to help!

South Carolina
1 review
0 helpful votes
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Road King rear tire
September 12, 2025

I ordered online it was absolutely easy and quick. Receiving my product was quick.

Date of experience: September 3, 2025
Canada
1 review
0 helpful votes
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For my restorations, J&P always comes thru!
September 12, 2025
Updated review

Needed the parts and J&P had them! 9
Times out of 10 they come thru!

Date of experience: September 2, 2025

Exactly what I need for my restoration
September 1, 2025
Previous review

Exactly what I need for my restoration

Date of experience: August 22, 2025
Arizona
1 review
0 helpful votes
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Not what I ordered
September 12, 2025
Updated review

I ordered a specific item that was one color in the listing but a completely different color when I opened the box

Date of experience: September 2, 2025
Kimberly E. — J&P Cycles Rep
12 hours ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
đź“§ Email: customerservice@jpcycles.com
📞 Call: 800-318-4823
đź’¬ Live Chat: jpcycles.com
We're here to help!


Best price for the best parts, awesome!
August 29, 2025
Previous review

Best price for the best parts, awesome!

Date of experience: August 19, 2025
Illinois
1 review
0 helpful votes
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Tires
September 12, 2025

Fast delivery, easy service, would recommend them to any home mechanic who doesn't want to pay dealerships and can do it themselves.

Date of experience: September 2, 2025
Oklahoma
1 review
0 helpful votes
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Turn signal switch
September 12, 2025

Fast, easy and the right parts! Online store is easy to find what you need.

Date of experience: September 2, 2025
Alaska
1 review
0 helpful votes
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Satisfaction
September 12, 2025

Very good service and great communication. The parts I ordered haven't been installed yet, but the quality seen to be good, I don't anticipate any issues

Date of experience: September 2, 2025
Florida
1 review
0 helpful votes
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What a experience
September 12, 2025
Updated review

I love shopping at Jo cycles, every time I order anything I get great prices and know this is a company that I trust, every time I have a order it packaged well and to shop online is great, thanks to everyone who works for this company,

Date of experience: September 2, 2025

Online chat was very helpful with cathy
September 2, 2025
Previous review

Online chat was very helpful with cathy

Date of experience: August 23, 2025
Michigan
1 review
0 helpful votes
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Old Too Fast T-Shirt
September 12, 2025
Updated review

Surprised hubby with this new shirt. He was very surprised and he LOVES IT!
Thank you for another winner! Linda

Date of experience: September 2, 2025

Hubby loves a 'surprise' T-Shirt!
September 1, 2025
Previous review

Hubby loves a 'surprise' T-Shirt! Thanks!

Date of experience: August 22, 2025
Illinois
1 review
0 helpful votes
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Great price and quality
September 12, 2025

Doing the last part of it's kind in stock. Needed it day, got it fast too.

Date of experience: September 2, 2025
Colorado
1 review
0 helpful votes
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Like I said, the website was easy to navigate through. They had the parts in stock they shipped them fast. I couldn't ask for better service..

Date of experience: September 2, 2025

Easy to navigate, great price and they always treat...
August 29, 2025
Previous review

Easy to navigate, great price and they always treat me right!

Date of experience: August 19, 2025
Illinois
2 reviews
0 helpful votes
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Bought a Part
September 12, 2025

Was fairly easy and the part arrived on time. It was the part I ordered and yeah, all good.

Date of experience: September 2, 2025
New York
1 review
0 helpful votes
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Quick and professional
September 12, 2025
Updated review

The person who helped me navigate which product I needed was extremely helpful and the ease of setting up my order and the speed of the delivery were all top tier.

Date of experience: September 2, 2025

No pressure conversation while getting the guidance...
September 1, 2025
Previous review

No pressure conversation while getting the guidance I needed

Date of experience: August 22, 2025