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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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No Problems ordering and fast shipping. Website was user friendly for an old fart.
Top line parts that have low price guarantee and come from top sellers. Love the RPM program and its cash back. Fast shipping a must when I'm buying parts and working on my own bikes. Also very kind and knowledgeable customer service whenever I've had any questions.
We were very happy with the products that we purchased and have never had to return anything
Fast shipping! Highly detailed product information, just what I needed!
JP cycle has always come through for me, fast shipping even with the basic rate. And large selection with quality parts. Your my go to for mail order.
Order wrong part. Have to reorder. But shipping is Fast, Hopefully I'll be up and running soon.
Easy to find the right parts and fit. Website setup is easy to use. Good quality parts.
I received the wrong part. Good shipping, I tried to contact customer service, but very long wait times. I am trying to return.
I ordered online it was absolutely easy and quick. Receiving my product was quick.
Needed the parts and J&P had them! 9
Times out of 10 they come thru!
Exactly what I need for my restoration
I ordered a specific item that was one color in the listing but a completely different color when I opened the box
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
đź“§ Email: customerservice@jpcycles.com
📞 Call: 800-318-4823
đź’¬ Live Chat: jpcycles.com
We're here to help!
Best price for the best parts, awesome!
Fast, easy and the right parts! Online store is easy to find what you need.
Very good service and great communication. The parts I ordered haven't been installed yet, but the quality seen to be good, I don't anticipate any issues
I love shopping at Jo cycles, every time I order anything I get great prices and know this is a company that I trust, every time I have a order it packaged well and to shop online is great, thanks to everyone who works for this company,
Online chat was very helpful with cathy
Surprised hubby with this new shirt. He was very surprised and he LOVES IT!
Thank you for another winner! Linda
Hubby loves a 'surprise' T-Shirt! Thanks!
Doing the last part of it's kind in stock. Needed it day, got it fast too.
Like I said, the website was easy to navigate through. They had the parts in stock they shipped them fast. I couldn't ask for better service..
Easy to navigate, great price and they always treat me right!
Was fairly easy and the part arrived on time. It was the part I ordered and yeah, all good.
The person who helped me navigate which product I needed was extremely helpful and the ease of setting up my order and the speed of the delivery were all top tier.
No pressure conversation while getting the guidance I needed
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
đź“§ Email: customerservice@jpcycles.com
📞 Call: 800-318-4823
đź’¬ Live Chat: jpcycles.com
We're here to help!