J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Great and easy to use great value. Excellent service and products
My order was received and shipped very quick and the product was packed very well.
Ordered the tire, got the tire. Pretty quick.
What else is there?
Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!
Works great for me I shop and it's delivered to my door!
Good service with J.P. Cycle. My experience with J.P. Cycle always good and vers satisfied.
Item received, well packaged. Will buy from JP cycles again.A+
Quickly found what I was looking for, and saved 15 bucks to boot!
Always a pleasure shopping j&P cycles.
Great quality fast shipping 💯
Easy to find and order what you need. They delivered the merchandise in a timely fashion.
It was easy ordering the part needed and it was delivered fast.
Awesome customer service, good prices, and good delivery.
I received wrong part, probably because I read part advertisement wrong.
Just re ordered new part.
We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customer's shopping experience. And are committed to providing our riders with the best customer service.
Great customer service great prices and fast shipping.
Easy, great products and vast selection. Very pleased
Ordered item and it was delivered to the UK 3 days later. Can't really get better than that!
Prompt delivery of quality products will definitely recommend to others
Great communication fast shipping look forward to working with you guys again soon
Accurate description of product and fitment. Great price
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!