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J&P Cycles

Overview

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,149
quality
16,430
This company responds to reviews on average within 5 days

Instant Feedback

56,660 reviews
How would you rate J&P Cycles?
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Oregon
1 review
0 helpful votes
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Great products
December 1, 2023

Great and easy to use great value. Excellent service and products

Date of experience: December 1, 2023
Iowa
1 review
0 helpful votes
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Recent order
September 8, 2023

My order was received and shipped very quick and the product was packed very well.

Date of experience: September 1, 2023
Kimberly E. J&P Cycles Rep
over a year old

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Florida
1 review
0 helpful votes
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Metzler Marathon
September 8, 2023

Ordered the tire, got the tire. Pretty quick.
What else is there?

Date of experience: September 1, 2023
Kimberly E. J&P Cycles Rep
over a year old

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Texas
1 review
0 helpful votes
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Always great service!
January 8, 2024
Updated review

Works great for me I shop and it's delivered to my door!

Date of experience: January 8, 2024

Makes ordering easy!
December 2, 2023
Previous review

Makes ordering easy!

Date of experience: December 2, 2023
Florida
1 review
0 helpful votes
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This item was out of stock. I asked to be advised when it became available, and you did. Kudos!

Date of experience: January 8, 2024
California
2 reviews
0 helpful votes
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Awesome
January 9, 2024

Fast and easy competition has much to learn from you

Date of experience: January 9, 2024
Canada
1 review
0 helpful votes
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Led Headlight
December 19, 2023

Good service with J.P. Cycle. My experience with J.P. Cycle always good and vers satisfied.

Date of experience: December 19, 2023
Canada
1 review
0 helpful votes
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Air breather
January 9, 2024

Item received, well packaged. Will buy from JP cycles again.A+

Date of experience: January 9, 2024
California
2 reviews
0 helpful votes
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Always easy to order through J&P
January 12, 2024

Quickly found what I was looking for, and saved 15 bucks to boot!

Date of experience: January 12, 2024
New York
1 review
0 helpful votes
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Always a pleasure shopping j&P cycles.
Great quality fast shipping 💯

Date of experience: January 13, 2024
Ohio
1 review
0 helpful votes
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Great Shirt
January 14, 2024

Easy to find and order what you need. They delivered the merchandise in a timely fashion.

Date of experience: January 14, 2024
Pennsylvania
1 review
0 helpful votes
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It was easy ordering the part needed and it was delivered fast.

Date of experience: October 10, 2023
Arizona
1 review
0 helpful votes
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Excellent!
November 16, 2023
Updated review

Awesome customer service, good prices, and good delivery.

Date of experience: November 16, 2023

Always excellent!
October 13, 2023
Previous review

Always excellent!

Date of experience: October 13, 2023
Massachusetts
1 review
0 helpful votes
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Wrong part was delivered, or I ordered wrong part by mistake.
October 13, 2023
Updated review

I received wrong part, probably because I read part advertisement wrong.

Just re ordered new part.

Date of experience: October 13, 2023
Kimberly E. J&P Cycles Rep
over a year old

We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customer's shopping experience. And are committed to providing our riders with the best customer service.


Perfect 12345678
October 13, 2023
Previous review

Perfect 12345678

Date of experience: October 13, 2023
Florida
1 review
0 helpful votes
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Great service
October 16, 2023

Great customer service great prices and fast shipping.

Date of experience: October 16, 2023
Oregon
1 review
0 helpful votes
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Exceptional service
December 30, 2023

Easy, great products and vast selection. Very pleased

Date of experience: December 30, 2023
GB
1 review
0 helpful votes
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Thanks for the speedy international delivery
December 31, 2023

Ordered item and it was delivered to the UK 3 days later. Can't really get better than that!

Date of experience: December 31, 2023
New York
2 reviews
0 helpful votes
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Great service
December 31, 2023

Prompt delivery of quality products will definitely recommend to others

Date of experience: December 31, 2023
New Mexico
1 review
0 helpful votes
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Recent order
January 1, 2024

Great communication fast shipping look forward to working with you guys again soon

Date of experience: January 1, 2024
Virginia
1 review
0 helpful votes
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Fast and affordable
January 2, 2024

Accurate description of product and fitment. Great price

Date of experience: January 2, 2024