Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Easy experience, fast delivery, exact product, no issues
Monkey Butt Powder is awesome. Works all the time.
Quick easy order and install, technician on phone was helpful and very informative
What I was looking for at a great price... thank you!
Finding the right tube was a little tricky, the tube section is hidden
The browsing, buying and ordering process was user-friendly and fast!
Everything was easy to find. Wish I could have got it sooner.
It was a quick process, painless and the shipping was quick.
Parts easy to find - vehicle specific search. Extensive offerings.
Easy to find, in stock, checkout was a breeze. Fast shipping, packaged well.
Thanks for the part. You were the only ones who had it!
It was quick, easy and simple. Don't change a thing.
I buy all our tires from here. Fast and easy.fast delivery.
Had just what I needed, quick and easy checkout. Fast shipping.
Very easy to understand and use the web site and also the ordering process.
Shopping and checking out was very easy. Maybe too easy;o)
My husband has been looking for motorcycle grips for days and found them on the J&P Cycle website! He bought them! Turns out they do not fit the handlebars he purchased, bummer! But, the Customer Service guy, Patrick was awesome at taking care of the whole thing! We got the returns and money all taken care of on the one phone call! Yes, we will shop again because of Patrick!
Free shipping to Hawaii was a great addition to my shopping experience
Great thank you. Will be shopping here again thanks
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor