business logo of J&P Cycles

J&P CyclesReviews 17,507

4.7

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Anamosa, IA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,199
quality
16,862
This company responds to reviews on average within 5 days

Instant Feedback

57,683 reviews
Indiana
1 review
0 helpful votes
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Handlebars
March 7, 2024
Updated review

The risers and handlebars worked out great. I love the look of them and the fit on my 2019 Heritage Softail Classic 114. Thank you so much!

Date of experience: March 7, 2024

Heritage Classic Passenger foot pegs
October 27, 2023
Previous review

The wrong part was initally sent. I called customer service and made things right 100%. It was a great experience from ordering to returning part.

Date of experience: October 27, 2023
Arizona
1 review
0 helpful votes
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Satisfaction
March 7, 2024

Part was in stock, fairly priced and delivered when it was promised.

Date of experience: March 7, 2024
Georgia
2 reviews
0 helpful votes
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Halogen headlight
March 7, 2024

Part with readily available. Shipping was made immediately received in a matter of days. Excellent service

Date of experience: March 7, 2024
Arizona
1 review
0 helpful votes
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Kaoko cruise control 2007 v strom 1000
March 7, 2024

Shipped fast, received packaged in good condition. Installs easy, bike specific with oem handgaurds. Works great for those longer hwy trips, relieves the hand.

Date of experience: March 7, 2024
New Jersey
1 review
0 helpful votes
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Spent a lot of money there...
March 7, 2024
Updated review

I bought thousands of dollars in parts. I think I deserve some shares in the company lol

Date of experience: March 7, 2024

It was good until I had to do this I just wanted to...
November 25, 2023
Previous review

It was good until I had to do this I just wanted to check out

Date of experience: November 25, 2023
Connecticut
1 review
0 helpful votes
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The right parts
March 7, 2024

I was looking for a replacement front wheel. While I was looking through the site seen the pop up to txt for help. They referred the wheel I needed. Fits the way they said. Direct bolt on just had to put my rotor on, & mount & balance the tire.

Date of experience: March 7, 2024
Pennsylvania
2 reviews
0 helpful votes
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Quality products that meet my needs.
March 7, 2024

Latest purchase was cool weather riding gloves, for occasional spring and fall riding. Found a quality glove at a good price with good customer reviews. Product shipped and was received in just a few days.

Date of experience: March 7, 2024
Pennsylvania
1 review
0 helpful votes
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Front tire
March 7, 2024

The tire is great they sent me a two year old tire though and they only last 5 years so I'm not thrilled about that

Date of experience: March 7, 2024
Washington
1 review
0 helpful votes
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Only complaint I have is that there's a 5% military discount and other ways to get 10% off. Heck, at least make the military discount the same as for signing up for email and text alerts. IMHO, if new account creators and those who sign up for email and text alerts get 10% off... Military discount should be 15% or 20%...certainly not less than the 10% anyone can get. Shows lack of respect and support.

Date of experience: March 7, 2024
California
1 review
0 helpful votes
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2017 Dyna Wide Glide
March 7, 2024

Headlight was occasionally dimming while riding was the start for a couple months. Then recently the Battery wasn't holding a charge, diag was throwing codes about O2 and low voltage. Tested the pins that went to the voltage regulator from the stator to find out that the Regulator was probably the issue.

Easy to install, plugs were in the right spot. The clamps that it came with are something left to be desired as they are just some plastic piece.

Date of experience: March 7, 2024
Massachusetts
1 review
0 helpful votes
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Helmet
March 7, 2024

My order arrived quickly and in great condition. I love my helmet, and would order from you again. Happy customer.

Date of experience: March 7, 2024
Florida
1 review
0 helpful votes
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I needed to know a few things about a product I bought. Very knowledgeable about all aspects of motors to floorboards

Date of experience: March 7, 2024

So ez I can do it
November 19, 2023
Previous review

So ez I can do it

Date of experience: November 19, 2023
New York
1 review
0 helpful votes
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Fast delivery
March 7, 2024

Got my tires within only a couple days! Super fast shipping!

Date of experience: March 7, 2024
Louisiana
1 review
0 helpful votes
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Shipping Speed
March 7, 2024

As an RPM/Riders Preferred member the two day free shipping is nice, however it's more like 4 in my experience being that it takes 2 days to ship

Date of experience: March 7, 2024
Illinois
1 review
0 helpful votes
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A-Plus service and delivery
March 7, 2024

I haven't installed the new tires yet, but they arrived in 1 day! So sad that the Iowa store has closed, but the next day delivery has filled that gap a bit. Thanks J&P, from a 20+ year customer.

Date of experience: March 7, 2024
Oklahoma
1 review
0 helpful votes
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Bought new grips.
March 7, 2024

Arrived early and as described. Good stuff. Thanks.

Date of experience: March 7, 2024
Virginia
1 review
0 helpful votes
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Good job thanks J&P
March 7, 2024

Great to work with there shipping is on time thanks that hard to do for most companies

Date of experience: March 7, 2024
New York
1 review
0 helpful votes
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Maltese LED brake lights
March 7, 2024

I've been looking for a really nice set, these are beautiful work great.typed what I was looking for in the search bar alot came up great selection. They came the next day very happy will use you guys again...Thanks

Date of experience: March 7, 2024
Virginia
1 review
0 helpful votes
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Your website sucks but your customer service was very helpful.

Date of experience: March 7, 2024
Hawaii
1 review
0 helpful votes
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Two thumbs down
March 17, 2024

I placed the order with J P cycles but for some reason my order was cancelled. I sent an email to J P Cycle asking why my order was cancelled and I never got a response

Date of experience: March 7, 2024