Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
These lights are quality built. They look great, and the fit and finish is good. Installation is easy and they are very bright. Great product.
Good quality parts and reasonable with shipping! Will definitely order any part I need in the future from J&P Cycles!
This company was awesome. Even after PayPal screwed up the address this company helped fix it and still got me my parts with in a few days. The sweeper exhaust looks amazing and sounds awesome on my Harley. Thank you.
Great deal on the boots, great product, and delivery was fast
JP Cycle is my go to for parts, accessories, and service items! Always has been!
Missing the little hex bolt for the odi grips I ordered
Ease of use on website, fast shipping, products arrived as described.
Item was delivered when expected and was correct. Packaged securely to prevent damage during delivery!
Fast shipping, good service. Everything worked as advertised.
Wanted a set of Mud Flaps for my 2016 Harley Triglide that wouldn't break the bank. JP Cycles had the exact product that I want with a reasonable price. Delivery time was outstanding.
Tank I ordered was only protected by a thin piece of cardboard obviously been miss handled many times box was torn up. Fuel tank was dented went through the procedure box it up sent it back today.
Sent the gloves back. You received them and issued a credit for about half the money. Waiting for an explanation so Incan place another order in for the correct size (L) or I will just go somewhere else to buy it.
Ordered a new windshield for my 2001 Electra Glide. Fit Perfectly 😁
The Badlands Load Equalizer is EXACTLY what I needed after upgrading the lighting on my 97 Sporty. Looks great and works as it should. Love it!
All my orders are in a very timely manner, and exactly what I ordered. Products are packaged very well and nothing is broke.
Website and ordering was easy and user friendly. Items arrived sooner than expected. We are crushing in the wind again.
Item was shipped quick,properly,undamaged, and was exactly as described. Will be using these guys again for sure
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor