Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
The triple bag would not work, but the single bag is perfect.
Shipping is way to much! 1 part is broken. Do I spend time with customer service or just try and make it work
Received my order quickly. Got the great helmets I ordered.
Parts arrived sooner than expected and installed and worked better than original.
They look good now that I have them installed. They were a little difficult to install they didn't fit into the socket very well had to do a little improvising to get them to fit properly! But pleased with the look!
Hmu on fb for a good time I eat $#*!. Love to eat too, have bike and magical tongue will travel for the right woman…
I struggled to find the correct part on many different site. But I came to JP cycles and I found it, I also realized it was only offered through jpcycles. Thanks!
It was easy to find what I was looking for. One helmet turned into two. Service was good and the delivery outstanding. I will shop here again and again.
Ordered 2 tires for my motorcycle both tires ended up lost or returned to sender. Customer service was a huge help and got my tires to me. Was a lil over a week or so but helped and stayed in touch during the whole process.
Fast service.great price.shipping was at a good cost.happy with parts.thank you.Kelly
I needed my parts ASAP and paid the extra money for expedited shipping (2 day)and it arrived a week and a half later. I was very disappointed.
Perfect is an understatement to say the least……. Filler because i need to complete 50 words. This is now more than 50 words
Selection, variety & service were all most excellent
Great experience. Great product! I'm very pleased that this product was the exact fit.
I love getting the stickers when ordering from you guys!
Great service! Overall satisfaction with my purchase.
As a first time buyer I was happy. Easy to use website and they have anything you need. Next purchase will be a new seat. Highly recommend this business.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor