From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Fantastic customer service and shipping speed. First time ordering and they lived up to the good reviews. Can't speak for anyone else's experience good or bad, but mine was very very good. I gave the wrong address for my cc and was contacted quickly, but I thought it would delay the delivery & I was disappointed, but to my delight the package arrived far quicker than I had originally expected.
I'm very happy with the packaging and accuracy of the order.
Online customer service chat was convenient, knowledgeable and easy as well, with a follow-up email of the conversation.
First class operation!
Ordered a mini speedometer for my Sportster. Was told it would fit, even ordered the adapter to be on the safe side. Received the parts, didn't fit. They screwed up and I was charged the return shipping plus a 10% restocking fee.
This place has a lot of hard to find items. Be a little cautious of the cheap import items, cause they will bite you in the butt. All in all a great place for antique items if you don't have local hard to find part shops. I shop here on a regular for my Harley! Helpful staff as well.
I shop J&P cycles mostly for yamaha tires when they go on discount. When I found out about this site I stopped buying retail as the markup is more than what J&P has on their tires. I burn through a set every 2 months so this is the most expensive part of cycling for me.
I have ordered motorcycle parts and accessories from jpcycles.com for several years. The website is exceptionally user friendly. A search can be limited by make, model and year of a motorcycle to help avoid order a wrong part. In addition, there is an online technician available by chat to further confirm a part to particular motorcycle. There are shipping discounts available for large orders. My orders are always correct and the merchandise is always of quality. I have never had to make return due to order error or defect of an item. Pricing is very competitive. On average, I save 20-40% when compared to buying from local retailers. Shipments are well packaged and arrive within 5-7 days of making the order.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members