Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Easy to shop on your site and products are of a good quality ordering was very fast and efficient and I plan to do business in the future with your company. Thank you.
Easy to order and delivered promptly. The product met my expectations.
I'm very happy with my saddleman luggage very well made. Ordering from JP cycles was a very good experience
The shopping was really good, the parts were all there but the alignment was not good, I had the file the opening to allow the last bolt to align with the inner support bracket, I suggest a better quality control will resolve this. Installed and looks great
J&P made it super easy to find what I was looking for. Shipping was so fast! Always like shopping here for my bike.
So far so good, bike to try it out on comes in tomorrow. We will see how it goes.
Very good parts. Quality parts. Always have what I need
My motorcycle part came very quick and I was very happy, I would definitely buy parts from j and p cycles in the future.
I received the wrong part in my order, and jp cycles corrected it immediately. Worth noting that I got an American service rep and didn't have to wait on hold!
The Fitment tolerances were too loose for me to use. I will return the part.
My order was filled from a local distribution center so my order arrived really fast. Shocks were just what I needed and got them for a good price.
No bike shops in my town so this was my best option.
The mustang seat I ordered didn't come with any hardware to fasten it to the bike, I specifically asked the representative in the messenger, if it came with the hardware, I was told twice that it did, she even described the fasteners to me and sent me a picture of them, when I contacted customer service, they told me it doesn't come with the hardware and they were sorry for the inconvenience, and then I would have to pay shipping to send it back to them, needless to say that is the last thing I will order from J&P Cycles.
Happy with time of receiving versus time of order. I have not installed it yet.
Ordered this to fit a 2011 Honda VT1300 Interstate. Perfect fit. Easy install especially if you have an extra set of hands. I'm a terrible mechanic/ and it was on in 30 minutes.
Was looking for a windshield bag to fit my harley with a wind splitter windshield.Talked to a guy at j@p,he recommended one from memphis shades,good call,fits great I love it.Thanks for the help.
Quick and easy as always! Great product and after reading the description it was what I wanted..
Always love shopping at j&p cycles, top notch products at great prices
The employee's do a great job they know the products I shows they know the store layout of the products can't say enough how they treat each customer with a smile and positive attitude great job to all of them at the Taylor store
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor