Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Purchase was easy. JP website very workable. Fair price. I like JP Cycles. Only snafu.@ boxes were delivered, one by Fed Ex no problem right to my office. Second box was left outside at 645pm. Luckily nothing happened to it.
The team at J&P cycles assisted me with my purchase through the chat feature and were extremely helpful!
Simple, easy process and shipping is always fast no worries.
Ordering was easy, my item shipped within a few days and was received promptly.
Very happy!
Easy order placing. I was hoping to get on part one working day earlier but that's fine. A situation of today's mail order retailing.
Never had a problem with JP cycles. They're always there when I need them
Great service, timely delivery of products, easy online processing
Even if it says "fits" your model bike, double check before you order. For example: tire size for the ever popular streetglide tire sizes are wrong. I should've checked the actual tire myself BEFORE I ordered. I lost 2 weeks time and allot of running around to sort this out.
My order was placed on 23 Feb 2024. I received the part on 9 March 2024. Longer than I have experienced in the past.
Fast, easy to find the parts easy check out. Item is Great quailty, priced right and perfect fit
Everything worked out very well.Little bit difficult to maneuver around. I think I should have got the 10% discount.
Thanks! I really needed this at Bike Week and often I had to find a different parking slot due to the lowered bike and stock Jiffy Stand. Problem fixed.
And, this install is like a 5-minute deal! Yay!
Products were excellent. Service was excellent. Shipping let you guys down. This happened on a prior purchase last June
Have ordered from you before & was very satisfied 🤙have ordered form you before & always satisfied
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor