Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
1st time using J&P...easy to order parts. Delivered to me in a timely fashion. Highly recommend
The "guaranteed fitment" aspect of website, was innacurate... causing me to order a part that didn't fit. They quickly issued me a return authorization.
Was unable to apply the 10% discount code. Cost me an extra $110
Found a hard to find aluminum filter here, not even amazon has it. And it shipped fast.
Got my item they fit perfect no I can get my bike together
Fantastic experience.
The guy behind the counter that ordered my part was way beyond helpful.
Been getting parts for my Harley from them for years now always quality parts with great service.
The brackets that came with the pipes were not the same as the ones pictured, fortunately I was able to make it work. My friend order the same pipes from J & P and his came with the right brackets
Check out J&P's prices, compared to these overpriced auto parts stores
Ordered new tires and they arrived much faster than I figured
All well except finding detailed information on this item was impossible to find on your site. Almost stopped me from ordering from you as I couldn't locate manufacturer's website to get the details. I finally found enough info on YouTube to order the light and onc eit arrive it included a very nice installing reference sheet that had all the info I wanted on 1 page. Please do more to allow us to see details of product, manual or installation sheet or other...Larry
Shipping was quicker than expected and parts fit correctly.
It was okay.everything I ordered was shipped in a timely manner, no issues with the delivery or the products.
The products that I received were exactly what was ordered, shipping was very fast. Overall very satisfied with the entire process. I will be ordering more in the future.
Fast delivery simple part exact fit no hassles :). even a cave man can do it
Wouldn't let me fill in update information on me since marriage
A lot of stuff to chose…. Most are helpful for building a bike …
I got my tires almost a week early they were affordable an fit great just a good experience all the way around
Great prices and products, fast shipping, quality product.
Found the part. Easy order. Reasonable price. For a 33 year old 1991 Harley-Davidson Heritage Softail. Needed a coil and this was the perfect fit. Bike starts and runs now.
I needed help with the length of cables I needed to install 18" apes on my Softail. No other dealer would give me a straight answer. Then I called J&P Cycles and they answered me within minutes, and ordered the parts for me. They were delivered in three days and fit perfectly.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor