Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Got what I needed in a timely fashion. No problems
I have been buying from J&P cycles for many years! There is good reason for that! Unmatched customer satisfaction and great quality parts. They always deliver!
Ordered from you guys multiple times and never been disappointed!
Drag Specialties windshield bushings are manufactured specifically for my 2007 Harley removeable windshield. But the shipping to Honolulu by some business makes me shake my head for the cost of such a small package.
When in the j&p cycle store in pigeon forge tn told them the parts I was hunting one they had on hand at a great price better than a lot others one had to be ordered had it when they said it would be here I love j&p cycles
Windshield bracket fit perfect for my Memphis Shades windshield. The cylindrical bracket that attached to the bike was too big and I need to use my old attachments.
Very good website, shipping was free. My order arrived a day earlier than I thought.
I messed the shipping address up and the customer service was very quick to respond and help me out. Still arrived quick and no issues
This is the first time I had any problem with an order. I only received the rear tire for my bike when I had ordered both front and rear. Kim was very helpful getting the issue resolved. I received the front tire three days after the initial phone call.
Super fast shipping great products great prices.
The battery works great and fits perfectly 🔥🔥🔥🔥
Easy order. Quick delivery. Not sure of quality yet. Levers not installed.
WILL NEVER SPEND ANOTHER DIME EITH JP CYCLES.
THIER FREE RETURNS, ARE NOT FREE, AND THEY DONT GIVE A FUCK ABOUT CUSTOMER SATISFACTION
They offer quality products at fair prices for many models very easy to deal with and keep your knees in the breeze
Great product but when got box, it was torn open by the bars
I was looking for a Helmet and not only was there great help but the rep from my the helmet company was there. Didn't have the color I wanted but shipped the right one at no charge,
I have ordered several parts from them and they are always great to deal with.
Experience was a good one. Everything handled in a timely manner.
Easy to find parts and parts were on time great place to shop
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor