Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Had a wide selection of helmets to choose from. Nice and easy transaction and fast shipping.
I've ordered numerous bike parts over the years and always have been satisfied with the parts and service
I looked everywhere for a part I needed. No one has it except for J&P Cycles. They saved me a lot of trouble & disappointment. Thank you!
Easy to order. Super fast shipping. A great place to shop
I purchased two helmets a 3/4 and a bucket helmet and I absolutely love them. They shipped very fast and I received them without any problems. The quality is better than any Amazon helmet you can buy so it's worth the price.
I paid extra money for faster delivery but it didn't come tell a week later
Just what I was looking for, in stock numbers on website were not correct but one phone call and they corrected my order and received second in a few days!
Matching parts needed was easy, delivered sooner than expected
Placing my orders were relatively easy. The fitment feature was very helpful.
The progressive shocks are top notch and what difference in the ride, quality parts. The quick release by cycle vision for my hd leather bags are very good, now I can take the bags off when I want to.
Always get what promised...
Good delivery service.
My order was supposed to be delivered 2nd day but wasn't picked up for a week! So my 2nd day delivery turned into a a week late delivery that put me a week behind on a customers bike.
Ordered my items online and I received them within three days. Always have good service with everything I order. The quality of the products are good and always described correctly.
Except for my military discount, everything went smoothly. I guess I didn't get the discount but that's okay. I'm satisfied with the price the way it is. Thank you.
I Ordered it quickly and easily for my bike. 2023 FLHXST Streetglide. It arrived on my front door in a few days. Quick.
Great product and fast shipping. I'm never disappointed when shopping for my Harley at J &P
I HATE shopping for clothing online. Inability to try them on.
An emergent situation caused me to break down this time.
The pants are great.
However, the fit is not.
I will be returning them.
Smooth overall experience! Fast shipping.and good price.
Prices are steep and should have came with the plug as a kit
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
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