Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Great product, affordable price, and fast shipping.
Good price, good part and quick shipping. They appreciate our military and first responders. I'll keep shopping here and at their sister stores.
There used to be motorcycle shops all over the place and you would hit all your favorites and gather the parts you wanted. They have mostly all disappeared. J & P is about as close as it comes to that, considering that you are dealing with online orders. I'm just glad someone deals with the old school parts, as well as new. I have been happy with the products I've purchased and so far, I have found everything I was looking for. No complaints yet from me!
I am happy J&P has not abandoned those of us who are 'old school'. I ride a kick start only Shovelhead and have friends who ride earlier models. I have so far, found everything I've wanted and it arrives when expected. I try to purchase parts made in America, and when they aren't available, I want them to be from anywhere on the planet besides CHINA! Please keep trying to make this a possibility. So far I've had good luck. No complaints to J&P from me!
Upset because I didn't receive bearings I needed for my ride
Finding parts was easy, check out was easy, and Shipping was fast. 💯 satisfied.
Perfect. Easy to order and quick to receive the product
I was looking for a replacement LED tail/stop light for my Road King. There were cheaper online retailers, but I wanted quality parts.
Very nice easy to shop they have everything you need and more very helpful with what will fit and what will not
Very good oil filter. Good price, and received it very quickly!
Shipping was great! Fast! The product is always spot on. Will always be a customer with jpcycles.
Online purchase was shipped fast and just as described
Nice to be able to shop by vehicle and have things separated by category.
It was very easy to find all the parts I needed to complete my custom Harley build. I would definitely recommend J&P and will be back in the future for any needs.
Very efficient ordering process and was very quick shipping.
Quick and easy. Love that i can get OEM parts for my bike and not some generic alternative.
Parts fit perfectly as listed and they were fast!
The parts I ordered were delivered very quickly and were of good quality.
Great to buy in this platform and worth of price, can buy more things provided there is discount on the item or shipping price
Fine with me, but it would seem more economical to put the order in one box instead of shipping it separate boxes.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor