Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
They provided fast delivery and the product was as described. Very satisfied with the overall experience and will be ordering from them again.
I ordered a Dimmer switch because the one on my bike had gone out, I ordered here first. It took a little longer to get here than anticipated, but customer services contacted me and asked if I wanted a refund for the poor experience, after I decided to just wait, I got the switch, before the week was out, overall very satisfied
Great instructions and when followed, they fit perfectly
I needed a front tire for my Indian. I went to the J&P Cycle web site, looked up tire size, ordered it and in 3 days I had it.the tire was the exact one I ordered.
There was an issue with the delivery date, cause I just got the tires and it's 9 days past expected delivery date. But there was no changing on the tracker and nobody knew where these things were. Luckily jp cycles has an excellent customer service.
Ordered a clutch cable, really easy Install, works like a champ!
I ordered my bearings over night shipping... they showed up almost 2 weeks later
Their selection of parts are enormous, if there are an out of stocks or issues. They relay that on the site or in person or on phone. Delivery is good, even when times where tough.
Ordered for J&P many times in my motorcycle lifetime. Very fast shipping and always correct Everytime.
Ordered low cost bars just to try them out and am pleasantly surprised by the quality.
Great selection good pricing! Fast shipping, website is great!
Overall site layout is friendly on computer and mobile. Parts are all reasonably priced for current market. Shipping of multiple items could do with some additional care when in regards to heavy and bulky items smashing smaller more delicate items when boxed together.
Gloves were good I usually wear a medium that's what I bought first time were a bit to small gave them to girlfriend ordered a large fit just right
Good gear at good reasonable prices will buy from again
With thdd red newer iPhone you need to put a spacer in bottom of the cradle for it to charge. I used 2 pieces of tarp strap glued together. Second one I've had and it worked.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We are sorry your experience was not up to standards Please know that we take feedback very seriously we will be contacting you shortly so we can work to resolve the issue.