Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Got it on time and intact. Great thanks.they have a wide selection of motorcycle accessories for a variety of bikes.
Helmet is light weight. The short visor does not catch the wind and pull my helmet up and back. I don't care for the ratchet strap, would rather have the D ring strap. Fast shipping. Like that the liner can be removed and washed.
Exactly what I ordered excellent service prompt delivery!
Good site for shopping Harley gear. Comprehensive and hood pricing
The site stated this part fit my bike, which it did… but it was a few inches shorter than stock. Had to rig it up a little different. Would have been nice to know this ahead of time.
Didn't realize that the seat would put me up higher than the stock seat
While nowhere on either the instructions nor any YouTube video mentioned riding the bike to synch the new turn signals to my 2021 street glide. After turning to the manufacturer for help. The lights look great and make for better visibility.
Product arrived when promised and is exactly what I ordered.
The rocker box wrench stripped out installing the rocker cover back onto the bike. Not much force applied and stripped right out.
I needed assistance with finding a specific tire & corresponding tube size & rim strips. Assistance & recommendations were fast & I believe accurate.
Shanna B was of great assistance. I tried earlier without success.
Took the original back to the store and got the new one sent right to me!
To small. Ordered XL because that's what I wear. This helmet was small for me. Return product.
Easy to find parts on web page. Parts arrived in about a week so so on shipping speed for the price. Quality of product was poor chrome was disappointing at best and the hardware was the wrong size for application. Even though jp said direct fit... nope it was not had to use old hardware. Next time i will order oem parts from harley. I would rather pay more for parts that fit. Jp was worth a try so now i know.
Easy to find parts for my year of Harley!
Came as it should on time and intact 10/10
Great tire, nice price, great customer service
Shopping and web site great, shipping we that was not so great, 8 total days to get to me, sat in on location for 2 days, then got the box was smashed and re-taped. Oil leaked out and got over everything. Cost me a weekend bike is at a friends shop 65 miles away.
No problems whatsoever. I received the chrome tips an early in July.
In stock La Pera seat. Free shipping within 24 hours.
Great place, always have wat i need at a good price and super fast shipping! Thanks JP Cycles!
One end of box was smashed. Part survived and was instilled.
We're sorry to hear that your package arrived with damage to the box. While we're relieved the part itself was intact and able to be installed, this certainly isn’t the delivery experience we aim to provide. We’ll be reviewing this with our shipping partners to help prevent similar issues in the future. If you ever need assistance or have concerns with an order, our team is always here to help.
JP Cycles is awesome has awesome parts for Harleys and you don't necessarily spend that Harley Davidson money.
Great selection of parts. Excellent customer service. Timely shipping and delivery.
Package took a while to get here. Packaging was not the best. Gasket was folded up and not flat. Made it work, but not ideal.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.